NHS Direct

Telephone: 020 7599 4200
Address: 120 Leman Street, London, E1 8EU
Website: http://www.nhsdirect.nhs.uk/

Based on 42 ratings for this trust

Overview

NHS Direct provides health advice and information through telephone contact on the national 0845 4647 number and multi-channel digital service.

The service is available 24-hours a day, every day of the year. NHS Direct is provided by the National Health Service (NHS) for residents and visitors in England.

As a part of the wider NHS, all NHS Direct services are free at the point of care.

Quality Account Report

Quality Accounts are annual reports to the public from providers of NHS healthcare services. They provide additional accountability about the quality of an organisation's services.

More information about Quality Accounts

Download NHS Direct Quality Account 2011-12 PDF (98.45 KB) NHS Direct Quality Account 2011-12

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Friends and Family Test

The NHS Friends and Family Test aims to identify how well hospitals are performing, improve patient care and assist the public with their care decisions. Trusts will shortly have the option to upload their initial results here, and further, more detailed Friends and Family information will be published on NHS Choices from April 2013.

More information on friends and family reporting

NHS Direct has not uploaded any friends and family data.