North Essex Partnership University NHS Foundation Trust

01245 546 400 Stapleford House, 103 Stapleford Close , Chelmsford, Essex, CM2 0QX

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  • Mental illness is not a barrier to work
  • Remember, Remember Our Veterans on 5th of November
  • Newly Refurbished Derwent Centre – Phase One Completed

North Essex Partnership University NHS Foundation Trust (NEP) provides specialist mental health and substance misuse services throughout north Essex. We also have outreach and community services in Thurrock.

We are a large organisation with more than 1,800 clinical and other staff covering north Essex, from Epping Forest into Harlow through to Uttlesford and Stansted airport in the west across to Braintree, Chelmsford, Maldon and South Woodham Ferrers in Mid and north east to Colchester, Clacton and Harwich. NEP’s vision is to provide care that is outstanding in its quality, transforming the lives of individuals and families every day.

We aim to provide top quality, best value care through respect for the individual, valuing staff and maximising the benefit of partnerships. Our objectives are to: provide accessible and effective care, deliver safe, high quality services, be a model employer, achieve good governance, inclusive involvement and excellent partnerships, provide value for money and expand our services.

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Latest news

Mental illness is not a barrier to work

Mental illness is not a barrier to work

337 people who are recovering from mental illness have been helped by the Employment Support Service at North Essex Partnership (NEP) to get back into work in the last 12 months. A further 207 were helped to retain their current employment. In addition, the service has also helped a further 167 people to achieve their vocational goals, making an impressive total of 711 people helped by the Employment Support Service at NEP.

The service which is provided by NEP and Employ-Ability has seen year on year improvements since 2011. It has been very successful in getting mental health service users into paid employment, volunteering or education. The service also helps people to retain employment.

Approximately 91 million days and £70 - £100 billion are lost each year due to mental ill health.

Time to Change says: “Mental ill-health is the leading cause of sickness absence in the UK, costing an average of £1,035 per employee per year.” 

90% of people receiving specialist mental health care say that they want to work, but only a small percentage actually work.

Raza Ahmed, Vocational Services Manager said: “My team of Employment Specialists provide person centred support to service users with mental health needs to either find employment or to retain it. We follow an evidence based model of delivery called ‘Individual, Placement and Support’.  As a result of our quality and consistency we have acquired and maintained the status of a ‘National Centre of Excellence’ (Centre for Mental Health) for getting people back into work. As a team, we journey with people, we share their dreams and aspirations, we hold a torch when it is dark; we say ‘you can do it, I’ll be right beside you.”

The service was reviewed by Ed Gillam from Somerset Partnership NHS Foundation Trust towards the end of 2016 and was awarded a score of 107, which means we are maintaining good or high fidelity to the Individual, Placement and Support model. 

Ed Gillam said: “It was very evident that the team were well respected and integrated with the clinical teams. Service users had great feedback, and really felt that the team had supported them immensely in the journey to work.”

The Employment Support Service at NEP provides:

  • Unlimited support to employee and employer
  • Training for employers so that they can support employees with mental health issues better
  • Vocational training opportunities
  • Job search (paid work)
  • CV preparation, job applications
  • Mock interviews
  • Advice, support
  • Work placements
  • Support people to get benefits advice
  • Employer engagement
  • Job retention
  • Volunteering opportunities
  • Pathways into education

Last updated on 06 January 2017.

Remember, Remember Our Veterans on 5th of November

Remember, Remember Our Veterans on 5th of November

As Bonfire Night and Remembrance Day approaches, North Essex Partnership University NHS Foundation Trust (NEP) is highlighting how fireworks and loud noises can trigger flashbacks and other Post Traumatic Stress Disorders in veterans.

A manager at Veterans First, a service run by NEP for veterans has written a blog to highlight the problem and remind the public that we are here to help and support veterans of all ages.

Diane Palmer, Veterans First Team Manager said:

“At Veterans First, a Specialist NHS Veterans Team operating across Essex, we know only too well how the fireworks on Bonfire Night can trigger flashbacks and other Post Traumatic Stress Disorder (PTSD) symptoms that can leave our war heroes curled up in a ball crying or drinking to excess to block out intrusive thoughts and memories. We also understand that Remembrance Day follows soon after, further compounding this. Whilst we must of course remember those who paid the ultimate price, we must too remember those whose lives have changed forever as a result of their military service. For some the injuries are obvious, but for many veterans, young and old, male and female, the struggle is an internal one, with psychological wounds that can impact on their relationships, employment, social interactions and outlook on life.”

To read the full blog, please visit


Last updated on 02 November 2016.

Newly Refurbished Derwent Centre – Phase One Completed

Newly Refurbished Derwent Centre – Phase One Completed


North Essex Partnership University NHS Foundation Trust (NEP) is proud to announce the completion of phase one of the refurbishment of The Derwent Centre on the Princess Alexandra Hospital site in Harlow.

The Derwent Centre which is run by NEP provides care and treatment for up to 33 in-patients who are mentally unwell.

Built in the sixties, The Derwent Centre was badly in need of an upgrade and NEP took on the challenge to refurbish the centre whilst maintaining a working hospital. The building was no longer suitable for the needs of patients and is being transformed in three phases into a modern facility that meets the needs of today’s patients and staff. The work has included the installation of advanced safety features such as anti-ligature furniture, fixtures and fittings.

Phase one which cost more than £12m includes a complete rebuild of Chelmer Ward which is a 16 bedded in-patient female only ward. The ward has been transformed into a bright, colourful and spacious environment with ensuite bedrooms, lounge and therapy rooms on the ground floor.

There is a large spacious hub on the first floor for patients to use during the day to socialise and interact with other patients. The atmosphere is friendlier and more conducive to patient recovery. In the hub there are different zones; the chilling zone, dining zone, quiet zone and activity zone. There are six computer work stations in the hub for patients to use at leisure. Occupational Therapy sessions will also be provided with the use of specially designed rooms and furniture. There is also an enclosed outdoor garden within the hub on the first floor.

Phase two of the refurbishment programme has already started and this will see the complete rebuild of Stort Ward, a male only ward with 17 bedrooms. The rooms in the new Stort Ward will also be ensuite. Phase two is expected to be completed by end of May 2017.

Phase three of the programme will bring about the provision of a new reception and a Health-based Place of Safety (Section 136 suite). A Health-based Place of Safety is a facility where people who are brought in as an emergency by the police can stay for a brief period until they are assessed. People who are brought into a Health-based Place of Safety are supported in a safe environment by nurses and the Multi-disciplinary Team.

The total cost of the project is expected to be around £18m.

Christopher Butler, Interim Chief Executive of NEP said: “It was challenging to keep the hospital running whilst such a major refurbishment was going on. It was difficult, but I must say I have been truly impressed with how well our patients and staff have coped with all the building work and I really want to thank them for their patience.

The Derwent Centre has been transformed beyond recognition. It is much more welcoming and modern, which I hope will contribute to our patients’ recovery. A major improvement is our use of modern safety furniture, fixtures and fittings throughout the newly refurbished centre. There is more work to be done with phases two and three of the project. I hope that our patients and staff will enjoy living and working in their new environment.”

Published 26/10/2016

Last updated on 27 October 2016.

St Aubyn Centre Accredited for Quality Services

St Aubyn Centre Accredited for Quality Services

Larkwood Ward at the St Aubyn Centre has been awarded the Quality Network for Inpatient CAMHS Accreditation (QNIC) from the Royal College of Psychiatry.

The highly prestigious accreditation shows that the St Aubyn Centre provides very high standards of care to the young people that are treated there.

The QNIC Report says: “The team at the St. Aubyn Centre were a welcoming, cohesive group who participated wholeheartedly in the review day. Feedback about support from managerial staff was superb from everybody we spoke to, and it was fantastic to see that the young people had had such great input into the appearance of the ward itself.”

Brian O’Donnell, Acting Clinical Manager at the St Aubyn Centre said: “My colleagues and I are very proud to have received this award. We all work very hard to look after the young people so this means a lot to us.”

“There was a peer review from health professionals from other CAMHS unit from various parts of the country. The inspectors spent the whole day with us, going through care plans, risk assessments and they interviewed some of the young people and staff to get a better idea of the work we do.”

“The QNIC accreditation together with our outstanding CQC Report recognises the high quality care that we provide here at the St Aubyn Centre and it will go a long way to reassure parents that their children are in safe hands.”

There are three main phases of the accreditation review; a detailed self-review, a detailed peer review and a decision about accreditation category and feedback.

To qualify for a QNIC accreditation, CAMHS units undergo stringent assessments based on three types of standards.

There are 193 standards in type one of the assessments and the St Aubyn Centre met 99% of them.

89 standards make up the second part of the assessments and the St Aubyn Centre met 93% of those standards.

In the third part of the assessment, there are 22 standards and 95% of those were met.

Christopher Butler, Interim Chief Executive at NEP, said: “Well done to the team at the St Aubyn Centre. Getting a QNIC accreditation is usually very difficult and only a few units throughout the country manage it. Our CAMHS Unit at the St Aubyn Centre has been described as exemplary and it received an outstanding CQC rating and Ofsted also rated its school as outstanding. This shows that our staff are dedicated to giving the best care and treatment to the young people in our care.”


Last updated on 03 November 2016.

Diversity Network at NEP

BME Launch

Diversity Network at NEP

An equality and diversity network for all staff at North Essex Partnership (NEP) was launched on Tuesday 7 February 2017 at the Trust Headquarters in Chelmsford.

The Mayor of Chelmsford, Councillor Patricia Hughes and Professor Dame Elizabeth Anionwu, DBE CBE FRCN, were special guests.

Professor Anionwu gave an inspiring talk about her childhood, growing up as a mixed race young person and studying to become a nurse.

Professor Anionwu said: “I am delighted about how my own life story has resonated with the audience. The launch of the Black, Asian, Minority, Ethnic, Network is a positive step which I hope will address the issues of discrimination in the workplace. What really matters is the ability of a person and not the colour of their skin.”

Professor Anionwu signed copies of her book “Mixed Blessings from a Cambridge Union” - it is available on Amazon.

The Black Asian Ethnic Minority (BAME) Network is open to all staff, including those from non - BAME backgrounds.

One of the main objectives of the BAME staff network is to improve equality and diversity and oversee the delivery of the NHS Workforce Race Equality Standard (WRES) action plan and make it a reality at NEP.

The Network will raise awareness of “unconscious bias” within the recruitment process and various other issues that affect staff from BAME groups.

Christopher Butler, Interim Chief Executive at NEP said: “Equality and diversity is vitally important to health and social care, both for patients and staff. This is why we have launched the Black Asian Ethnic Minority Network. The network is open to all staff, even those who are not from a BAME background. The diversity of our workforce is one of our strengths and we want to continue to build on this. I strongly encourage all staff to get involved as getting diversity right will enable us to provide better services, as well as helping staff from BAME backgrounds to make the best possible contribution to the work of the Trust.”  

Last updated on 08 February 2017.

Jenny McIntyre Memorial Garden


Jenny McIntyre Memorial Garden

A much loved Community Psychiatric Nurse (CPN) who previously worked for the North Essex Partnership University NHS Foundation Trust (NEP) is being remembered in a Memorial Garden dedicated to her.

Jenny McIntyre, CPN worked with Older Adults in the Clacton and Tendring areas of north Essex from 1985 to 1994. Jenny tragically passed away due to Cancer.

Cathy Trevaldwyn, NEP Governor, recently opened the Jenny McIntyre Memorial Garden at the Landermere Centre, an Older Adult inpatient unit within the Clacton Hospital Site. Cathy had produced a series of mosaics that are placed in and around the garden commemorating Jenny McIntyre.

The original Jenny McIntyre Ward at the Landermere Centre, has recently rehoused Bernard Ward. The newly refurbished garden has been dedicated to the memory of Jenny McIntyre.


Last updated on 13 December 2016.

Jenny McIntyre Memorial Garden


Jenny McIntyre Memorial Garden


A much loved Community Psychiatric Nurse (CPN) who previously worked for the North Essex Partnership University NHS Foundation Trust (NEP) is being remembered in a Memorial Garden dedicated to her.

Jenny McIntyre, CPN worked with Older Adults in the Clacton and Tendring areas of north Essex from 1985 to 1994. Jenny tragically passed away due to Cancer.

Cathy Trevaldwyn, NEP Governor, recently opened the Jenny McIntyre Memorial Garden at the Landermere Centre, an Older Adult inpatient unit within the Clacton Hospital Site. Cathy had produced a series of mosaics that are placed in and around the garden commemorating Jenny McIntyre.

The original Jenny McIntyre Ward at the Landermere Centre, has recently rehoused Bernard Ward. The newly refurbished garden has been dedicated to the memory of Jenny McIntyre.


Last updated on 13 December 2016.

NEP Gets New Contract to Help Mothers and their Babies

NEP Gets New Contract to Help Mothers and their Babies

North Essex Partnership University NHS Foundation Trust (NEP) will get a share of a £40m Government investment to improve mental health services for pregnant women and new mums.

The new funding was announced by Simon Stevens, Chief Executive of NHS England. The money will help to extend specialist community services for women who experience mental health problems during pregnancy and after giving birth.

Dr Rina Gupta, Consultant Perinatal Psychiatrist at NEP said: “We are very pleased to have won this important contract to help expectant and new mothers. This funding will go a long way in enabling us to address mental health issues during and after pregnancy before they get to a crisis. We will be working in the community which is good news for mothers and their babies as we will be intervening early and prevent serious long term impact that maternal mental illness can have. The services will also help in increasing the awareness of post-partum psychosis, post-natal depression and other illnesses like anxiety, obsessive compulsive disorder and post-traumatic stress disorder. The impact of mental illness during and after pregnancy can be severe for mothers, children and families if left untreated.”

The £1.1m share is a welcomed addition to NEP’s mental health services. The community mental health service will complement the Trust’s Rainbow Mother and Baby Unit which was recently awarded an accreditation by the Royal College of Psychiatrists for its perinatal mental health services.

The Unit, which is in Chelmsford, is recognised as a centre of excellence.

It is estimated that 500 women will develop a severe depressive illness associated with pregnancy or childbirth in Essex every year. Between 3% and 5% of new mothers may need to access perinatal mental health services.

Perinatal Community mental Health Services  provide specialist care for women with severe mental illness such as schizophrenia or psychosis while they are pregnant or during the weeks and months after birth.

The service will be run by NEP and will provide care and treatment for women who are not so unwell that they need to be admitted to NEP’s inpatient Rainbow Mother and Baby Unit.

Last updated on 29 November 2016.

We’re in a Good PLACE

We’re in a Good PLACE

The latest results from the recently published Patient-Led Assessments of the Care Environment (PLACE), shows that North Essex Partnership University NHS Foundation Trust (NEP) is above the national average for cleanliness.

NEP scored 99.08% for cleanliness, above the national average of 98.1%. NEP also scored well above the national average of 75.3% for its environment being dementia friendly with a rating of 80.76%.  Five of NEP’s premises scored above the national average for being accessible to patients with a disability bringing the Trust’s overall rating for disability access to 81.35%.  The national average was 78.8%

However, NEP was slightly below the national average for food and hydration at 87.47% whilst the national average was 88.2% and for privacy and dignity, NEP scored 79.20% against the national average of 84.2%

Natalie Hammond, Executive Director of Nursing at NEP said: “We are very pleased to have some of the best results in the country for cleanliness, disability access and being dementia friendly but the PLACE report has also highlighted areas where we need to improve. We will be looking in detail at these issues to identify the reasons for our scores.  We have been working hard to improve the inpatient experience in recent times but we still have some work to do.”

Published 01/09/2016


Last updated on 27 October 2016.

Rainbow Mother and Baby Mental Health Unit Wins National Accreditation

Rainbow Mother and Baby Mental Health Unit Wins National Accreditation

The Rainbow Mother and Baby Unit in Chelmsford received a three year accreditation from the Royal College of Psychiatrists Quality Network for Perinatal Mental Health Services (PQN) Accreditation Committee and is now recognised as a Centre of Excellence nationally.

The Unit, run by North Essex Partnership University NHS Foundation Trust (NEP), is a specialist inpatient unit providing mental health care and treatment to women from their third trimester of pregnancy and up to one year after delivery.  The service is for women who develop mental ill health during this time or have a pre-existing mental health condition. The baby is roomed with the mother wherever possible.

The Rainbow Unit already had very high standards of safety and care and the accreditation from the Royal College is confirmation and recognition of this.

Doreen Ngwenya, Matron, said: ‘The Rainbow team has worked very hard to achieve this accreditation and l am so proud  to be their Matron.’

The journey towards accreditation began three years ago and has involved staff, patients and carers. It has also included peer reviews and in-depth group sessions with patients.  There has been extra training for staff such as on bonding and attachment with baby (breastfeeding), common physical ailments in infancy, common physical ailments pre and early postnatal stages.

Ward manager, Claire Knight, has put in place extra audits to ensure standards stay high. She is very proud of all the hard work that staff and patients have put into this accreditation.

She said: ‘The team is incredibly proud and thrilled of both the Unit and the service they deliver day after day. They took everything on board and were open and receptive to new ways to improve the lives of their patients and the young children.

‘It’s a great Unit offering an invaluable service. Everyone there loves their job and wants to be there: there is a different level of motivation. They are incredibly passionate, very close and supportive. To the outside world it may appear that we are working with an “easy” client base and it’s all fun and games but, in reality, it is very demanding work looking after both severely unwell mothers who are not bonding with their young child and the young child too who needs to bond with its mother.

‘Staff work very closely with the extended family and this was all factored in. This includes the partners, carers, siblings, aunts and uncles, grandparents and friends. Special attention is given to the father who is unable to be with his partner and child at all times. I’m immensely proud of what staff and patients have done in achieving this accreditation.’

Peer reviews will continue throughout the three years and the high standards must be maintained. If any of the accredited teams throughout England fail to maintain their standards they will have the accreditation revoked. This ensures that each trust maintains or improves their current levels of service to patients.

Published 16/09/2016

Last updated on 27 October 2016.

Compassion in mental health

Compassion in mental health

Compassion, the cornerstone of the NHS, was discussed at length in a one day conference for clinical staff, educators and researchers. The day was sponsored by two neighbouring mental health trusts – North Essex Partnership (NEP) and South Essex Partnership (SEPT). Over 80 delegates heard how to nurture compassion in mental health settings in times of uncertainty. They explored challenging but meaningful aspects of their work that can get overlooked in everyday practice. Speakers spoke of how compassion is affected by many different factors in the workplace which can, ultimately, impact upon patient care.

Fiona Nolan, Florence Nightingale Foundation Chair (Mental Health Nursing Practice Research at the University of Essex) opened the conference by asking the audience how they viewed their level of compassion at the beginning of the day and then again at the end to see if their perceptions had changed.

John Ballatt (People in Systems) spoke about the need for intelligent kindness in relationships between colleagues, professions, services and hierarchies. Organisations can create habits, relationships and an atmosphere that either sustain openness and creativity or block it off. To cultivate intelligent kindness there must be open conversation, listening and learning. Fundamentally, leaders need to have an understanding of, and skills in, promoting and sustaining a healthy workplace environment.

Dr. Amy Armstrong’s presentation, ‘Where has all the love gone? – Compassion in organisational life’, began with her asking for definitions of compassion from the audience. Definitions suggested included: making a connection, easing someone’s path humanely and without judgment, differs from empathy as action oriented, and involves judgment through intelligent kindness. Leaders in organisations need to lead and set the tone for compassion by ‘bringing back the love’; they need to be accessible to staff and support them. Too often staff can feel bogged down with bureaucracy and the need to follow guidelines thus losing sight of compassion.

Dr. Syd Hiskey from NEP, focused on how our minds shape our work relationships. In the context of the current squeeze on public finances and the associated healthcare culture of ‘more for less’ how we manage distress (patient, colleague and our own) can be significantly affected by a range of factors. It’s very hard to be compassionate if we feel threatened all the time. He explained the benefits of a self-compassionate workforce which enables a greater level of empathy in our dealings with others. This is vital given the role of staff working in mental health services. If we feel safe in the workplace we might be more able to reduce distress and better connect with those around us.

Author Barbara Wren spoke of the dynamic elements in our culture that make up the staff experience: personal, role, team, job content, management and the organisation. We need to discuss the good aspects of our work and not just the bad or distressful ones. Schwartz rounds get staff together to discuss the emotional aspects of caring. They remind staff that they need support too. Staff can share experiences confidently and comfortably; they are about reflection not action.

The conference organisers; Dr Caroline Barratt, Dr Mary Kennedy and Dr Leanne Andrews from the School of Health and Human Sciences at the University of Essex and Dr Syd Hiskey from NEP said ‘We were very pleased with how the conference was received. The informative presentations about compassion in health care organisations provided a theoretical framework to help us think again about what it means to be compassionate for ourselves, for those we care for and how this manifests within an organisational setting. It is clear that those who attended valued the opportunity to explore challenging but meaningful aspects of practice that often get overlooked in everyday practice.’

Published 23/09/16

Last updated on 27 October 2016.

Inspectors praise substance misuse services

Inspectors praise substance misuse services

Essex Specialist Treatment and Recovery Service (STaRS), the substance misuse service provided jointly by the North Essex Partnership University NHS Trust and the South Essex University NHS Trust, has won praise from HM Chief Inspector of Prisons following an unannounced inspection of HMP Chelmsford.

The Inspectors report said: “Treatment regimens were flexible, based on individual need and reviewed regularly. The clinical service benefited from specialist substance misuse consultant input, and the care of prisoners with complex needs was well coordinated. There was good joint working between the clinical and the psychosocial teams.

“Prisoners requiring stabilisation or alcohol detoxification were located on the drug treatment unit, which had sufficient spaces and provided 24-hour observation and monitoring. An average of 120 prisoners received opiate substitute treatment and 59% were on a reducing regime, which was broadly appropriate.”

The inspectors also praised the release plans and noted pre-release work included delivery of harm reduction and overdose prevention information, the setting up of community appointments and a support group two weeks before release.

Cheryl Carson, STaRS County Manager said; ”This is testament to the professionalism and dedication of our team.  It certainly highlights adherence to the 6 C’s (Care, Compassion, Competence, Communication, Courage and Commitment) and indeed theTrusts’ values.

“I would like to add my personal thanks to the team for their great work.”

Published 24th August 2016

Last updated on 01 September 2016.

Footy takes the blues away

Footy takes the blues away

The FA has teamed up with North Essex Partnership University NHS Foundation Trust (NEP) to offer weekly football games to adults with mental health problems.

The football sessions are open to staff as well as patients and are held every Thursday at Shrub End Sports Centre, Colchester between 2pm and 3pm.

Those who wish to take part in the games are asked to pay £2.00 which is a small contribution towards the cost of hiring the venue.

NEP staff can refer patients who have been assessed and deemed ready for this type of physical activity and social interaction.

Regular exercise has been shown to have positive benefits for physical and mental wellbeing.

Cindi Chatha, Football Development Officer at Essex FA, said: “Recently there’s been a lot of publicity about mental health. A lot of people experience anxiety, depression, schizophrenia and various other mental illnesses. Research has shown that doing exercise releases endorphins which are good for emotional and physical health. The NHS is stressed with the amount of people that have to cope with mental illness. With the FA being involved, this is some way of easing the stress and help people to get better through physical activity.”

John Traynor, Occupational Therapist at NEP said: “It’s really excellent to have the FA supporting mental health and wellbeing. The games are really fun and friendly and are open to all staff and patients. A lot of people who have taken part in our weekly games have really enjoyed themselves and we look forward to welcoming more.”

Published August 23rd

Last updated on 01 September 2016.

Fundraising Bike Ride to Eiffel Tower for St Aubyn Centre

Fundraising Bike Ride to Eiffel Tower for St Aubyn Centre

A mother of a former patient has donated £853.00 to the St Aubyn Centre as a thank you for the treatment her daughter received there. The St Aubyn Centre is a mental health inpatient facility in Colchester for young people aged between 13 and 18 years.

Claire Scott cycled from London to Paris to raise money for the St Aubyn Centre which is run by North Essex Partnership University NHS Foundation Trust (NEP).

The gruelling journey of 359 miles took four days to complete and was supported by Global Adventures.

Claire said: “I decided to do the London to Paris bike ride to raise funds for a good cause, the St Aubyn Centre. My Journey actually started seven years ago when my daughter was just 11 years old. She was diagnosed with Anorexia Nervosa, severe anxiety, depression and body dysmorphia.

It was a very difficult time for my family and I as my daughter became an inpatient on five separate occasions. Most of which were at Longview, now known as the St Aubyn Centre. It was a very long road to recovery and I wanted to thank all the staff for the love and support they showed my daughter who is now enjoying life and looking forward to her journalism course later this year.

I still can't believe I managed to cycle all the way to Paris. It was the toughest experience of my life but worth all the effort for an amazing cause. There were days when the temperature reached 33 degrees Celsius.”

Christopher Butler, Interim Chief Executive at NEP said: “Thank you Claire for all your efforts and for a generous donation. It’s good to know that we have made a difference to your daughter’s life and she is much better and looking forward to the future. The St Aubyn Centre is a remarkable place, the staff there are doing excellent work in helping young people recover from illness and get back on their feet.” 

Last updated on 15 August 2016.

NEP Consultant Appointed as National Assessor for Community Mental Health Services

NEP Consultant Appointed as National Assessor for Community Mental Health Services

A Consultant Occupational Therapist at North Essex Partnership University NHS Foundation Trust (NEP) has been appointed by the Royal College of Psychiatrists CCQI to the National Accreditation Committee for community mental health services.

Sarah Sprackling, Consultant Occupational Therapist will initially serve for three years as a member of the Accreditation Panel that will assess community mental health services throughout the country.

Ms Sprackling said: “This appointment is a great opportunity to see what’s happening nationally. As the lead Consultant for Occupational Therapy in community pathways here at NEP, my work with the Accreditation Committee gives me great insight into different community services and standards across the UK which also helps my role in improving services here in Essex.”

The Royal College of Psychiatrists’ Centre for Quality Improvement (CCQI) manages the Accreditation process. It is professionally led and supported by the key medical professions to provide clinical leadership to local community mental health services such as Nursing, Psychology, Psychiatry, Occupational Therapy and Social Work.

Christopher Butler, Interim Chief Executive at NEP said: “Congratulations to Sarah on her appointment as a National Accreditor for community mental health services. This shows that we have high calibre staff here at NEP who are making big differences to people’s lives, not only here in Essex but also nationally”. 


Last updated on 29 July 2016.

NEP Staff 'Brave the Shave'

Brave the Shave

Two members of staff at North Essex Partnership University NHS Foundation Trust (NEP) will be shaving off their hair to raise funds for a charity.

Pauline Keeling, Advanced Nurse Practitioner and Yve Renouf, West Therapies Senior Administrator will be going bald when they Brave the Shave at the end of August to raise funds for Macmillan Nurses.

Pauline will go bald on Sunday 28 August (4pm) at the Crown Public House, 40 Market Street, CM17 0AQ, Old Harlow.

Yve is taking the challenge on Tuesday 30 August (12.30pm) at D&G Hairdressers, 4 Market House, Harlow, Essex, CM20 1BL.

Pauline is hoping to raise £1000 and Yve is hoping to raise £500.

Yve said: “I am doing this challenge in memory of close family members who sadly died of cancer. Since 2012, I have lost four people who were really dear to me to this illness. I want to do something to honour their memory and support the Macmillan Nurses who helped my family so much during those difficult times.”

Pauline said: “My mother died from Cancer in 1993, since then various family members and friends have had cancer, many of them surviving but the support from the MacMillan Nurses has been tremendous. They really helped us cope with such a devastating illness. Shaving my head is my way of raising money to help these amazing nurses to continue doing their magic.”

To make a donation, search for Pauline Keeling and Yve Renouf at:

Last updated on 25 July 2016.

NEP 'signs up for safety'

NEP ‘signs up for safety’

North Essex Partnership University NHS Foundation Trust (NEP) has become the latest NHS organisation to pledge to improve patient safety as part of the national campaign, ‘Sign up to Safety’.

Sign up to Safety’ is one of a set of national initiatives in England to help the NHS improve the safety of patient care.  So far nearly 300 NHS organisations have pledged support to this growing movement and are committed to improve the safety of healthcare through locally-owned and self-directed Safety Improvement Plans.

Speaking at an event, on Friday (June 24), to mark the launch of the campaign across the Trust Natalie Hammond, NEP’s Director of Nursing and Quality, said: “By joining Sign up to Safety, we are promising all patients and staff in north Essex that we are placing the safety of patient care above all else.

“We will achieve this by focusing on the areas we know can be improved to make care safer. We are committed to supporting our staff to be open with patients about the potential for things to go wrong and, most importantly, to continually learn from incidents in order to improve. This includes an improved Trust-wide system of notification of potential hazards and learning.

“The five Sign up to Safety pledges we are signing represent the shared values and beliefs of those committed to creating a movement for patient safety that spans the whole system. Together we are helping the NHS to make improvements and creating a supportive, open and transparent environment for all patients and staff. This enhances the overall patient experience and helps prevent potential incidents.”

The launch event was attended by staff from across the Trust, stakeholders and relatives of patients who had been in Trust care.

The five Sign up to Safety pledges are:

  • Put safety first. Commit to reducing avoidable harm in the NHS by half and make public the goals and plans developed locally.
  • Continually learn. Be more resilient to risks as an organisation, by acting on the feedback from patients and by constantly measuring and monitoring how safe services are.
  • Be Honest. Be transparent with people about progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong.
  • Collaborate. Take a leading role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use.
  • Be Supportive. Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate progress.

The Trust is establishing a work stream to mirror each of the pledges.  The work streams are:-

  • Reduce the number of falls on our inpatient wards
  • Reduce instances of pressure ulcers on our inpatient wards
  • Accurately record and report any medication errors
  • Improve the assessment and prevention of deteriorating health of mental health patients
  • Provide increased therapeutic activities to promote recovery and prevent deterioration
  • Decrease the use of interventions and promote the use of de-escalation techniques
  • To decrease the number of suicides by mental health patients

Other Trust initiatives include training all clinical staff in STORM - a self-harm mitigation model developed at the University of Manchester. It offers skills based training in risk assessment and safety planning in a safe environment. Listening to patients telling their stories to identify potential threats is imperative, as is listening to staff raising their concerns. Through effective listening and collaboration, incidents can be reduced.

Last updated on 29 June 2016.

Veterans Fundraising Walk

Veterans Fundraising Walk

The Veterans First Team at North Essex Partnership (NEP) has raised £2,700 after an epic trek across the mountains of Scotland, known as the Cateran Yomp.

The money raised so far has exceeded the initial target of £1,600.00 and is still rolling in. It will be donated to the Army Benevolent Fund, The Soldiers Charity, to support soldiers, veterans and their families.

This year’s Cateran Yomp was one of the biggest on record and was supported by the staff from the Veterans First Team and the Lakes Home Treatment Team as it is specifically targeted towards providing support for those who have served the nation.

David Powell, Clinical Nurse Specialist Veterans First said: “I am incredibly proud of our achievement; the whole team alongside the support team did amazing things in very difficult conditions. We took 16 hours to walk 36.5 miles, with one of the team who did extremely well and completed the full 54 mile trek.  We will definitely do it again.”

Justin Hockaday, Associate Practitioner said: “I was in pain and complete discomfort by the time we got to 22 miles. The ground was boggy, very wet and extremely muddy. So many teams dropped out but we kept going.  It was hard work, attempting to pick up my bag that only weighed 12kg with all my kit, it really felt like 100kg." 

“I’m so pleased we made it to the 36.5 miles, the silver mark.  16 hours later, achy legs, all worn out, we said never again but in the morning we had big grins on our faces. Yes we had changed our minds and signing up for next year’s Cateran Yomp.”

David Powell and Justin Hockaday were joined by Emerald Hughes, Community Nurse Home Treatment, Laura Warren, Community Nurse Home Treatment, Simon Mullan a Royal Electrical and Mechanical Engineer (REME) Veteran and Lloyd Wickens  another REME Veteran took part in the Yomp and were supported by Larry Graham, another military Veteran.

Last updated on 27 June 2016.

New Chair of Florence Nightingale Foundation to focus on Mental Health Nursing

New Chair of Florence Nightingale Foundation to focus on Mental Health Nursing

Professor Fiona Nolan has been appointed to the post of Florence Nightingale Foundation Chair in Clinical Mental Health Nursing Practice Research at the University of Essex.

The new Professorship, in the School of Health and Human Sciences at Essex, is the result of a new strategic partnership between the University, the North Essex Partnership University NHS Foundation Trust (NEP), and the Florence Nightingale Foundation.

The Florence Nightingale Foundation supports a virtual Faculty of clinical nursing professors in the UK and the appointment at the University of Essex is the only FNF Professorship with an emphasis on mental health nursing.

Professor Nolan has an international reputation and experience of leading multi-professional research teams focusing on mental health care. She said: ‘This newly created Chair is a great step forward for mental health nursing in the UK. It offers the opportunity to truly combine clinical and academic practice and to develop the potential of the mental health nursing workforce to engage with research. I am honoured to have been given this role and look forward to working with the University, Trust and Florence Nightingale Foundation to progress the mental health research agenda.’

The Executive Dean, Science and Health, Professor Graham Underwood, said: ‘ Our nursing and health care colleagues in the School of Health and Human Sciences are delighted about Professor Nolan’s appointment, which represents an opportunity to grow research capacity and strengthen outputs that translate research directly into clinical care, support innovation and enhance the patient experience. The School of Health and Human Sciences is well known for its excellence in teaching and student experience, and this position shows our shared commitment to developing similar excellence in research.’

Professor Elizabeth Robb OBE, Chief Executive of the Florence Nightingale Foundation, said: ‘We are really delighted to extend our network of FNF chairs through the appointment of Professor Nolan and pleased she will be focussing in on the vital area of mental health nursing. Building capacity and capability in research across the UK is central to our Foundation’s aims.’

Natalie Hammond, Director of Nursing at NEP also welcomed Professor Nolan to NEP, and said: ‘I am delighted that Professor Nolan will be part of our team working with us to develop our research capacity and, importantly, improve care for our patients and their families.’

Professor Nolan is expected to take up her post on 1 August 2016.

Last updated on 01 June 2016.

NEP Recruitment drive moves to the ‘big screen.’

NEP Recruitment drive moves to the ‘big screen.’

North Essex Partnership University NHS Foundation Trust (NEP) taking to the ‘big screen’ in a bid to boost recruitment, particularly nursing and social work staff. 

A 90 second advertisement will be screened on a giant video wall at the Lakeside shopping centre for a week from next Monday (30 May) and for a further week at the Meadows shopping centre in Chelmsford from the following Monday (6 June).  

The advertisement, which will later be appearing on the Trust web site (, shows life at the Trust with staff members talking about their work and careers.  In addition to the advertisement, other Trust staff will be on hand to answer questions and talk visitors about careers and job opportunities. 

Trust Director of Workforce and Development, Lisa Anastasiou, said: “In common with all Trusts these days we are finding recruiting the best staff challenging.  We hope that by going out into busy shopping centres we can reach people who otherwise may not have thought of a career with the NHS, nursing staff who want to return to practice after a break and young people thinking about their future on leaving school.

“At NEP we have a great story to tell; we invest in our staff by providing outstanding training and education as we believe that a highly skilled workforce is essential to delivering first class care. As a University Trust we pride ourselves on having excellent links with local education providers and this ensures we can offer a wide range of learning opportunities.”

The advertisement and shopping centre visits are the latest initiative in an on-going programme to improve recruitment which has already seen the Trust at national and regional recruitment fairs as well as holding a number of open day.

Last updated on 31 May 2016.

NEP Veteran Service wins top national award


North Essex Partnership University NHS Foundation Trust’s (NEP) Veterans First Service, in partnership with Open Road and Walking with the Wounded, won the Specialist Services award at the prestigious Health Service Journal (HSJ) Value in Healthcare Awards last night (Tuesday).


The three organisations work in partnership to help veterans with complex Post Traumatic Stress Disorder (PTSD) on issues such as employment and substance misuse.  The service is a pilot with funding from NHS England and offers additional therapy, bespoke anger management, physical health checks, employment support, social activities and brief interventions for substance misuse to ex-service personnel.


They also provided carers assessments and supportive counselling.


NEP Veterans First manager, Diane Palmer, said: ”Winning this award is testament to the excellent collaborative working and dedication of a small but highly skilled team supporting our armed forces veterans.


“Piloting these additional pathways will help inform future services and commissioning and ensure that veterans and their families receive evidence based, patient focused services in a culturally sensitive way. I'm absolutely delighted and hope that our good work will inspire others nationally.”


Rod Eldridge, Clinical Lead for Walking With The Wounded, added “It was great to represent Walking With The Wounded on such a prestigious evening that showcased so much achievement in healthcare”


Christopher Butler, interim Chief Executive of NEP said: “This is a well-deserved award to a small and highly dedicated team who are supporting some very vulnerable people.”


Last updated on 27 May 2016.

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