Hertfordshire Partnership University NHS Foundation Trust

Telephone: 01727 804700
Address: Hertfordshire Partnership University NHS Foundation Trust, 99 Waverley Road, St. Albans, AL3 5TL
Website: http://www.hpft.nhs.uk

2 out of 5 stars

Based on 6 ratings for this trust

Overview

News:

  • Safer staffing levels
  • First service users move into Kingfisher Court
  • New learning disability service opened in Norfolk
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Hertfordshire Partnership University NHS Foundation Trust (HPFT) provides mental health and social care services for adults of working age, older adults, children and adolescents and specialist learning disabilities services. We also provide specialist learning disability services in Norfolk and North Essex.

We work in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community.

 

Single Point of Access (SPA) information

If you are a Hertfordshire resident and you are not already in contact with our services and you, a friend or relative are experiencing mental health problems for the first time and need emergency treatment, you can contact the Single Point of Access as follows: 

  • Phone: 0300 777 0707 between 8am and 7pm or 01438 843322 between 5pm and 8am
  • Fax: 0300 777 0808
  • Minicom: 0300 777 0909  

If you are already in contact with our services and need help during working hours (9am– 5.15pm) please contact your care coordinator. 

Out of hours you can reach our Helpline by calling 01438 843322.

Out-of-hours mental health helpline

For out-of-hours advice and telephone support from a mental health professional please call the Helpline on 01438 843322.  

This service operates through the night from 5pm until 9am on weekdays, and around the clock at weekends and on Bank Holidays.

Departments and services

We provide health and social care for both people with mental ill health and those with a learning disability. We aim to provide services which make a positive difference to the lives of service users and their carers.

We provide health and social care for both people with mental ill health and those with a learning disability. We aim to provide services which make a positive difference to the lives of service users and their carers.

Our service groupings are:



  • Community Services including local teams for mental health

  • Acute and Rehabilation Services including inpatient services and crisis teams

  • Specialist Services such as mental health services for older people, eating disorders, and drug and alcohol services

  • Learning Disability and Forensic Services




Latest news

Safer staffing levels

HPFT logo

From April 2014 it became a national requirement for all hospitals to publish information about staffing levels on wards, including the percentage of shifts meeting their agreed staffing levels.

Each month, we will publish information about our staffing levels and provide links to papers discussed in public at our Trust Board meetings.

Click here to see our latest figures

Last updated on 21 August 2014.

First service users move into Kingfisher Court

Entrance to Kingfisher Court

The Trust recently celebrated the completion of the first phase of its new inpatient unit, Kingfisher Court.

The first service users have now moved into the first two wards in the unit, which is based at the Trust's Kingsley Green near Radlett in Hertfordshire.

The second phase, which is made up of a further three wards, will be completed later this year.

Find out more about Kingfisher Court here

Last updated on 04 July 2014.

New learning disability service opened in Norfolk

The courtyard at Astley Court

A centre which will provide assessment and treatment for people with learning disabilities in Norfolk was officially opened today (Friday 21 June).

Astley Court, based at Little Plumstead Hospital and run by HPFT, was formally opened by the Bishop of Norwich, the Rt Revd Graham James.

Visitors also had the chance to look around the new £5.3m state-of-the-art unit, which will offer modern, comfortable surroundings for 12 patients at a time.

The bright and airy en-suite bedrooms allow patients privacy and dignity during their stay. They will stay at the unit for three to four months for assessment before returning to the community, supported by a tailored package of care delivered either in their homes, in supported living environments or in residential care.

Last updated on 21 June 2013.

Latest reviews of this organisation

Agree- lacking in human compassion

Referred to the IAPT in welwyn but really felt the service was cold. I felt like I was being interrogated without any room to build a rap...

4 August 2014

Unsatisfactory care lacking humanity and compassion

I was admitted to an ADTU experiencing severe depression with suicidal ideation and self-harming behaviours. The psychiatrist was OK, ...

4 July 2014

Recent inpatient

The care given to me on the Welwyn Ward was awful. I was admitted with acute stress. It took 4 days for me to be assessed, during which...

16 March 2014

Very helpful and supportive

I have been seen by the CEDS Team and the Enchanced Primary Mental Health Team as an outpatient. The treatment I received was very good. ...

25 February 2014

Systemic Abuses

There is blatant abuse of power by almost every mental health professional I have met in the Hertfordshire Partnership Trust. In the main...

31 July 2013

Quality of service at Hertfordshire Partnership University NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 21 August 2014.

Information supplied by Hertfordshire Partnership University NHS Foundation Trust