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City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 91 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 573 responses

Friends and Family Test score: A&E

77%Patients recommend this hospital. 382 responses

Friends and Family Test score: Maternity

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 1324 responses.

Latest reviews of this hospital

Massive thanks to the Maternity care team!

I just wanted to say thank you to the team of midwives, nurses and surgeons who have helped me during my stay on the maternity wards at c...

27 November 2016

Eye A+E

Very disappointed went in at 2pm and waited and waited and waited... patients coming and going... at 5pm asked at reception when my turn ...

13 November 2016

City hospital eye a&e

The worst possible place to come... absalutly horrible dirty place that has probly never been clean... staff are very rude at the recepti...

12 November 2016

Here again for maternity!

I had my first baby here in 2015, opted for the beautiful Halcyon facility but had to be transferred by ambulance as there was meconium p...

28 October 2016

Avoid

This was our second baby. My wife was in severe pain and screaming at the waiting area just outside the reception but nobody seemed care ...

24 October 2016

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust