City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 33 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

130% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.40% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.36% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

74 from 754 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

51 from 683 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Visiting Time

Your front web page should give the "Visiting Times" information. I could not find this very basic information on your web site.

19 July 2014

Outstanding Service

The care I have received over the last two days by the team in Nuclear Medicine was nothing short of Outstanding, my morning appointment ...

18 July 2014

My 2 yr old daughter refused an apt

I took my daughter to Warwick Hospital when she fractured her arm. She is 23 months. The service was outstanding and we were in and out ...

16 July 2014

2 day stay in surgical receiving ward

i had a bad fall on visit to birmingham and had to be admitted for 2 days, i was only in birmingham on business and found the staff extre...

13 July 2014

Lack of care on maternity unit

I believe my experience hugely contributed to my 'baby blues' and spoilt what should have been a happy time. I had a cesarean and went to...

3 July 2014

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust