City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 83 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 497 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 1043 responses

Friends and Family Test score: Staff - Work

44%staff recommend this hospital as a place to work. 1043 responses

Friends and Family test score: Outpatients

87%Patients recommend this hospital. 1274 responses.

Latest reviews of this hospital

children's a and e

the nurses and doctors in the children's a and e are absolutely brilliant they put my daughter at ease they were really attentive, keepin...

3 February 2016

This is the hospital I would always want to be admitted into

I was taken to A and E by ambulance due to pains in my back and chest on Sunday evening. I cannot fault any part of my care right from t...

2 February 2016

Poor Nursing Care

Poor nursing care lacking dignity and compassion. There seemed to be a lack of concern and I do not feel they were conscious of their du...

30 January 2016

My operation and over night stay

On arriving I was taken to my waiting sit and started paperwork etc almost straight away at 7.20 am so by 8am i was ready for my operatio...

24 January 2016

About the staff

I didnt enjoy my time at the maternity ward i had just had baby the there were a few nurses that were being rude to me i wasnt happy i di...

19 January 2016

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust