City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 96 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 514 responses

Friends and Family Test score: A&E

69%Patients recommend this hospital. 293 responses

Friends and Family Test score: Maternity

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 1419 responses.

Latest reviews of this hospital

Unclear about the outcome of my results

Reception and Cardiology Triage staff excellent and proffessional. The Consultant however was unprofessional; no eye contact made, did no...

20 January 2017

Cardiology Department

Had an Angiogram during December 2016, excellent care throughout the whole procedure from a group of dedicated, professional and caring s...

13 January 2017

A very big THANK YOU to all the staff for the amazing care!

I would like to express my gratitude to all NHS staff who assisted me whilst delivering both my children- one in October 2013, one in Dec...

10 January 2017

Maternity ward and triage

Last week on 3/1/2015 Tuesday i came to hospital i was sick i was 38 weeks pregnant and i had sleep at hospital doctors and one membe...

10 January 2017

A real mixed bag!

This was my second birth at this hospital and both were traumatic to say the least! My experience here is a real mixed bag! I could and w...

30 December 2016

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust