City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3 out of 5 stars

Based on 56 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 644 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 824 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 1266 responses

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 1266 responses

Latest reviews of this hospital

disappointed

I'm actually a staff of City hospital , I was pregnant and experienced PV bleeding whilst on duty I was assessed and examined told all wa...

18 May 2015

Extremely disappointed

Worst hospital organisation and service. To receive a appointment which was referred from my doctors as emergency took four months! Then ...

13 May 2015

Maternity

Sister had a little baby girl visiting later that day nine hours after the birth my niece had dried up placenta fluid on her body given t...

28 April 2015

D26

Ward clerk and all the team even down to cleaning staff where really lovely to my mom who was in there for nineteen days, a big thank yo...

24 April 2015

waiting time

As we walk in NHS hospital for an emergency, average time for waiting to see doctor is 3 hours. But I think doctors are misusing this ti...

23 April 2015

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust