City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 37 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

125% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.40% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.36% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

71 from 722 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

50 from 717 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Best hospital I've been too the staff couldn't do enough.

I got to city hospital at about 5pm on the 23rd august I was seen by a nurse after booking in then taken to have my bloods done then a X-...

24 August 2014

the worse hospital

i was in slow labour from Thursday 31st ,rang my midwife she said u need to go i was booked for c section on 11th of august .i went and ...

16 August 2014

thanks from me

I was admitted to a&e city hospital with a shattered humerus on Friday 27th june at approx. 11.30am. As far as I can remember my experien...

10 August 2014

What a fantastic service provided by this team.

From initial contact through to today's surgery, the service was 1st class. I can not fault the service that was provided. Well don...

30 July 2014

Visiting Time

Your front web page should give the "Visiting Times" information. I could not find this very basic information on your web site.

19 July 2014

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust