City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 101 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 331 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 240 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77staff recommend this hospital for care. 150 responses. 6836 staff work at this trust.

Friends and Family Test score: Staff - Work

59staff recommend this hospital as a place to work. 150 responses. 6836 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 962 responses.

Latest reviews of this hospital

EPAU Department

On the 8th May 2017, I first attended the walk in clinic at Sandwell Hospital with severe pain and other symptoms. The doctor didn't have...

22 June 2017

Eye A and E

Waiting time 2-4 hours ... what a joke still here nearly 4 1/2 hours later and not seen anyone. Asked the receptionist how many before me...

7 June 2017

Rude staff and poor facilities

I visited the treatment centre on the 1st June 2017 so my 21 month old son could have a blood test. After going to the children's outpati...

1 June 2017

Awful hospital

Terrible hospital. My partner is 11 weeks pregnant and has had bleeding for a day or two, so we were advised to go to A&E. Recept...

19 May 2017

Horrendous experience

Had the worst experience at city hospital while giving birth. Went in with waters broke they told me they hadn't broke and I was left for...

10 May 2017

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust