City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 54 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 688 responses

Friends and Family Test score: A&E

76%Patients recommend this hospital. 811 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 1266 responses

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 1266 responses

Latest reviews of this hospital

appointment waiting times unexceptable

i visited hospital in March skin centre which I was happy how I was treated told me to come back for biopsy which I did and the consultan...

18 April 2015

very satisfied

I was transferred from kings mill hospital in 2013 after having problems in my pregnancy and needing a more detailed scan. In mine and my...

16 April 2015

Amazing staff

My uncle was admitted here and was in your care for 3 days. (Critical care unit) these were his last 3 days and all the staff made sure h...

14 April 2015

Imaging Department Excellence

My GP requested that I get an X-Ray. I rushed from work tonight to see if I could get seen. I walked in at 4.30, was seen immediately,...

13 April 2015

Rude doctor in the oral department

I went to the hospital where I had to be seen by the consultant, and as soon as I entered the room the consultant said ur back again afte...

26 March 2015

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust