Leicester Royal Infirmary

0300 303 1573 Leicester Royal Infirmary, Infirmary Square , Leicester, Leicestershire, LE1 5WW
http://www.leicestershospitals.nhs.uk

3 out of 5 stars

Based on 430 ratings for this hospital

Overview

Site map of the Leicester Royal Infirmary

Leicester Royal Infirmary is located close to Leicester city centre. The hospital provides the main Emergency Department in Leicester.

Our emergency department has been designed with our patients in mind and we are here to treat people who are ill or injured and need treatment quickly.  There is clear signage around our building that will explain where you need to go and what you can expect.

When you arrive at our Emergency Department, please report to reception. You will be assessed by a nurse who will decide which member of our team can best treat you.  If we feel you do not need emergency treatment, we will give you advice about where to go or help you make an appointment with your GP if necessary.

If you need treatment, you will be given a unique number and asked to take a seat in our ‘Blue Zone’ to wait your turn.  We understand that waiting can be frustrating; however, patients with a greater medical need must be treated first.

 In some instances, if we feel that you are more ill than you’re aware of, you may be taken into the major’s area or Emergency Room for treatment.

Our aim is to treat and either discharge or admit you within four hours of your arrival.  If at any point your condition gets worse whilst waiting, please inform a member of our team so we can address your concerns immediately.

You can easily access our Adults’ Emergency Department from Ayelstone Road.  There is a 20 minute drop-off zone outside the main entrance, or you can use our multi-storey car park on Havelock Street. Please follow the signs.

Our Children’s Emergency Department entrance is completely separate.  It can be found on Infirmary Square, opposite the Jarvis building approximately 100m from the entrance to our old Emergency Department.

All other hospital services at the Royal Infirmary can be accessed via the Windsor Building.

 

Contact details, map and directions

Leicester Royal Infirmary

Tel: 0300 303 1573

Address: Leicester Royal Infirmary, Infirmary Square, Leicester, Leicestershire, LE1 5WW

Website: http://www.leicestershospitals.nhs.uk

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Departments and services

Accident & Emergency Department
Children's Hospital

To search for a specific treatment, use our full list of departments

Quality of service at Leicester Royal Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 3035 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 1979 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 647 responses. 12219 staff work at this trust.

Friends and Family Test score: Staff - Work

59%staff recommend this hospital as a place to work. 647 responses. 12219 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 5658 responses.

Latest reviews of this hospital

Amazing team

We at the Hospital since last Thursday after my dad had a stroke.I'm so grateful that my dad is surrounded from an amazing,professional,f...

23 May 2017

GP referall to A&E assessmant unit

Absolute nightmare, had been sent to GDAU (gp referral unit). No parking directions needed disabled parking-useless. No clear directions ...

22 May 2017

Extremely dispappointed

Had a myringoplasty last summer and my ear is now back to how it was before the operation. Have been trying to contact the ENT clinic for...

22 May 2017

Cannot praise these people enough

I have suffered for many years with cystic acne. The doctors eventually refered me to the dermatology department and the LRI. I was presc...

20 May 2017

5 star treatment

The staff at the children's A&E were amazing. I took my 2year old son in last night because he had something stuck in his eye. The nu...

20 May 2017

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Last updated on 25 April 2017.

Information supplied by University Hospitals Of Leicester NHS Trust