The James Cook University Hospital

Telephone: 01642 850850
Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW
Website: Website address not added

4.5 out of 5 stars

Based on 89 ratings for this hospital

Overview

Contact details, map and directions

The James Cook University Hospital

Tel: 01642 850850

Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW

Email: public.relations@stees.nhs.uk

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Quality of service at The James Cook University Hospital

Care Quality Commission national standards

All standards met
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% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.68% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.74% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

81 from 1207 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

55 from 552 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Dreadful service

Consultant in antenatal clinic was rude and unhelpful, and made an assessment without taking my previous medical history into account. I ...

11 July 2014

Cardiology unit

Must be the best in the country. Superb service from doctors and nurses

29 June 2014

Unable to access Health Records

South Tees trust delayed and avoided my patient access request to my medical records by insisting a request was only valid if it was subm...

26 June 2014

Very poor service. Not comparable to EU standards.

Have been through the accident, on the day the operation was fine and doctors very good. Then spent 4 weeks in ward 37. Some nurses are a...

16 June 2014

aortic valve replacement

Had Aortic valve replacement done on 18th May 2014,this dept is fantastic the staff are most dedicated you would hope to meet,I was infor...

30 May 2014

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Last updated on 18 June 2010.

Information supplied by South Tees Hospitals NHS Foundation Trust