The James Cook University Hospital

01642 850850 Marton Road , Middlesbrough, Cleveland, TS4 3BW
Website address not added

4 out of 5 stars

Based on 120 ratings for this hospital

Overview

Contact details, map and directions

The James Cook University Hospital

Tel: 01642 850850

Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW

Email: public.relations@stees.nhs.uk

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Quality of service at The James Cook University Hospital

Care Quality Commission inspection ratings

Requires Improvement
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% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.46% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.1% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1040 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 62 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

8383% staff recommend this hospital for care. 218 responses. 8682 staff work at this trust.

Friends and Family Test score: Staff - Work

5151% staff recommend this hospital as a place to work. 218 responses. 8682 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 74 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 291 responses.

Latest reviews of this hospital

Ward 32

Some staff were rude and very inconsiderate to support/care in the two days I witnessed my wife's hospital stay. She could not wait to ge...

24 June 2016

Breathing problems

A/e i have been there a few times and the staff know me but I went yesterday and was seen by a nurse practioner, they said I was ok to go...

18 June 2016

Endoscopy

I have visited the endoscopy centre twice now, and I have to say I found all staff friendly and helpful. Both times I did not have to wai...

14 June 2016

Maternity unit

I would like to say how extremely happy I am with the staff at the maternity unit they are absolutely fantastic nothing was too much trou...

2 June 2016

Breast clinic

Fantastic service by fantastic staff. Everyone lovely, polite, professional and thorough. Thank you

28 May 2016

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Last updated on 18 June 2010.

Information supplied by South Tees Hospitals NHS Foundation Trust