The James Cook University Hospital

Telephone: 01642 850850
Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW
Website: Website address not added

4 out of 5 stars

Based on 96 ratings for this hospital

Overview

Contact details, map and directions

The James Cook University Hospital

Tel: 01642 850850

Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW

Email: public.relations@stees.nhs.uk

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Quality of service at The James Cook University Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

87% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.68% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.74% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

81 from 834 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

55 from 1321 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Endoscopy

Admitted for for emergency endoscopy which the thought of terrified me. I had no need to worry as I was unaware of anything once in the ...

23 August 2014

Daughter admitted to children's ward for planned surgery

Excellent nursing care pre and post op received on ward 22. Staff very friendly especially ward sister and the ward hostess. Only nega...

19 August 2014

suspected heart attack

was admitted from dryburn to james cook on the 13th ugust 2014 with a suspected heart attack had procedure done on the 14th was very nerv...

18 August 2014

Ward 14 James Cook University Hospital

My mam spent 2 weeks on ward 14 receiving treatment for a terminal illness in July 2014. My mam has a historic dislike of hospitals so fo...

8 August 2014

told 1 thing and another

Came to female surgical ward on 23/07/2014 for lymphnofe removed on necvk, was out at 7 following morning, went to walk in on the Fri as ...

7 August 2014

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Last updated on 18 June 2010.

Information supplied by South Tees Hospitals NHS Foundation Trust