Cheltenham General Hospital

03004 222 222 Sandford Road , Cheltenham, Gloucestershire, GL53 7AN
http://www.gloshospitals.nhs.uk

4.5 out of 5 stars

Based on 159 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

This hospital is managed by Gloucestershire Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 497 responses

Friends and Family Test score: A&E

80%Patients recommend this hospital. 166 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

94%staff recommend this hospital for care. 142 responses. 7381 staff work at this trust.

Friends and Family Test score: Staff - Work

80%staff recommend this hospital as a place to work. 142 responses. 7381 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 5938 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A & E department excellent!!!! 26/3/17

On Mother's Day my mum in law broke her arm we attended A&E in Cheltenham where we received amazing service at every stage of our visit!...

29 March 2017

Cardiologyt and Optomietry

Cardiology. I had suspicions of the need for another stent. Following my GP's contact with the hospital I was seen within days, and an an...

22 March 2017

My hospital experience

Having recently been in Cheltenham General Hospital from Friday 17th to Sunday 19th March 2017, I would very much like my comments to be ...

21 March 2017

Waste of Time!

I was referred to the oral maxillofacial department after I discovered in a lump in my neck 7 weeks ago. My doctor referred me for an urg...

18 March 2017

Fantastic

I found myself in hospital recently after suffering a heart attack requiring stents. Whisked straight from the ambulance to the Hartpury ...

13 March 2017

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust