Cheltenham General Hospital

Telephone: 03004 222 222
Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN
Website: http://www.gloshospitals.nhs.uk

4 out of 5 stars

Based on 147 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

120% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 518 responses

Friends and Family Test score: A&E

86%Patients recommend this hospital. 7 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

72%staff recommend this hospital for care. 90 responses

Friends and Family Test score: Staff - Work

37%staff recommend this hospital as a place to work. 90 responses

Latest reviews of this hospital

very poor would never use again

Prescott ward is the worst ward I have ever been to. From hearing the nurses laugh and joke about bowel cancer to never getting the same ...

14 June 2015

Cataract operations

Have now had cataract operations to both eyes now on separate occasions, with no complaints whatsoever on either visits.

12 June 2015

bbibury ward

The care I received in Bibury ward was excellent, the staff were pleasant always very helpful. I had excellent treatment from Consultan...

10 June 2015

Alstone Ward

I had a THR (total hip replacement) 28 May 2015. The Theatre and Recovery Staff were wonderful ambassadors for CGH and the NHS. I was tra...

7 June 2015

Hospital Feedback.

My husband stayed in evening ward for almost 5weeks the treatment he received was the very best he was treated with great respect by a...

6 June 2015

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust