Cheltenham General Hospital

03004 222 222 Sandford Road , Cheltenham, Gloucestershire, GL53 7AN
http://www.gloshospitals.nhs.uk

4.5 out of 5 stars

Based on 140 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

This hospital is managed by Gloucestershire Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 776 responses

Friends and Family Test score: A&E

97%Patients recommend this hospital. 245 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7474% staff recommend this hospital for care. 66 responses. 7360 staff work at this trust.

Friends and Family Test score: Staff - Work

5656% staff recommend this hospital as a place to work. 66 responses. 7360 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 567 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Waited 5 months.

I went to Gloucester Hospital on May 3rd because I need my tooth removed. They referred me to Cheltenham, I'm in agony, my face swells up...

20 September 2016

12 week scan

We visited Cheltenham General, St Paul's Wing, for the 12 week ultrasound scan. The staff were friendly, we were seen very soon after arr...

18 September 2016

Emergency treatment

On the evening of August Bank Holiday, I rushed down to the A and E department with my 97year old father who was in considerable discomfo...

1 September 2016

Successful Cystoscopy

I have just returned from a flexible Cystoscopy at the Kemerton Day Unit. The ward staff, surgeon and theatre staff were excellent and ...

31 August 2016

Excellent care, just as it should be

I was admitted to the cardiology department as a day patient on Monday for a cardioversion. From start to finish, the experience was exem...

24 August 2016

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust