Cumberland Infirmary

01228 523444 Newtown Road , Carlisle, Cumbria, CA2 7HY
http://www.ncuh.nhs.uk/index.aspx

4 out of 5 stars

Based on 163 ratings for this hospital

Overview

The Cumberland Infirmary

The Cumberland Infirmary is a general hospital based in Carlisle. It provides an 24 hours A & E service with Trauma Unit status, a consultant-led maternity services and special care baby unit, a wide range of clinical services, including delivering complex vascular and general specialist services, and outpatient clinics.

Parking is pay and display and there are over 1,500 spaces.

Visiting times are available on our website: http://www.ncuh.nhs.uk/patients-and-visitors/visiting-times.aspx

Contact details, map and directions

Cumberland Infirmary

Tel: 01228 523444

Address: Newtown Road, Carlisle, Cumbria, CA2 7HY

Website: http://www.ncuh.nhs.uk/index.aspx

Email: talktous@ncuh.nhs.uk

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Quality of service at Cumberland Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.4% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.02% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 993 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

54%staff recommend this hospital for care. 41 responses

Friends and Family Test score: Staff - Work

41%staff recommend this hospital as a place to work. 41 responses

Friends and Family test score: Outpatients

82%Patients recommend this hospital. 630 responses.

Latest reviews of this hospital

Difference in treatment

I would just like to place on record my views on a recent visit to the infirmary. It was during the doctors strike and the service differ...

2 February 2016

Emergency admission

Long wait for bed communication not great Staff in all areas overworked no clear leadership, stained sheet, blood on curtains but rapid ...

1 February 2016

Simply Not Good Enough!

My entire experience of attending CI is one of disappointment and concern. Clearly some staff still care (they're usually on the posters)...

1 February 2016

Excellent care

I have been under the care of trauma & orthopaedics for a tendon problem,I cant praise the consultant and the staff (including sec) hig...

28 January 2016

Gastroscope outpatient appointment

Today I attended for a gastroscope under the 2 week rule. I was nervous but immediately put at ease. I was listened to with empathy re my...

26 January 2016

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Last updated on 25 January 2016.

Information supplied by North Cumbria University Hospitals NHS Trust