Russells Hall Hospital

01384 456111 Pensnett Road , Dudley, West Midlands, DY1 2HQ
http://www.dudleygroup.nhs.uk

4.5 out of 5 stars

Based on 316 ratings for this hospital

News:

  • Safer staffing

Overview

Russells Hall Hospital

Contact details, map and directions

Russells Hall Hospital

Tel: 01384 456111   Fax: 01384 244051

Address: Pensnett Road, Dudley, West Midlands, DY1 2HQ

Website: http://www.dudleygroup.nhs.uk

Email: communications@dgh.nhs.uk

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Latest news

Safer staffing

Click here for information about our nurse and midwife staffing levels

Last updated on 05 June 2014.

Quality of service at Russells Hall Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.25% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.51% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 878 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 68 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

9090% staff recommend this hospital for care. 583 responses. 4515 staff work at this trust.

Friends and Family Test score: Staff - Work

7575% staff recommend this hospital as a place to work. 583 responses. 4515 staff work at this trust.

Friends and Family Test Score: Community

94%Patients recommend this hospital. 179 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 306 responses.

Latest reviews of this hospital

Cataract operation

So impressed with service right through from timing of admittance until discharge. Admitted to day care surgery nurses were particularly ...

24 August 2016

Reassuringly wonderful

Due to a multitude of family problems and illness I have had experience of the following departments: A and E, ENT emergency, renal OPD,...

23 August 2016

Outstanding

I cannot thank all the staff who dealt with me enough; they were kind, patient and considerate. All my fears were addressed with care an...

21 August 2016

Awful experience

I had a traumatic experience when giving birth to my child and the staff made it no better. I was very ill afterwards and the staff took ...

18 August 2016

Anonymous

I went in to have my gallbladder removed on 7th August. I was very impressed with all the service and care I received during my stay. All...

18 August 2016

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Last updated on 05 June 2014.

Information supplied by The Dudley Group NHS Foundation Trust