Sunderland Royal Hospital

0191 565 6256 Kayll Road , Sunderland, SR4 7TP
http://www.chsft.nhs.uk

4 out of 5 stars

Based on 458 ratings for this hospital

News:

  • Changes to Emergency Department

Overview

Latest news

Changes to Emergency Department

We are now in the middle of building a brand new Emergency Department and have therefore had to temporarily move our Adult Emergency Department.  Please visit the Trust's website for more information.  Please accept our apologies for any inconvenience caused whilst we make improvements to our facilities. 

This building work also affects the entrance to the Fracture Clinic.  A new temporary entrance has been built at the back of the building - please follow signage.

Last updated on 01 February 2016.

Excellence in Health, Putting People First

Sunderland Royal Hospital is a 970-bedded acute hospital which is part of City Hospitals Sunderland NHS Foundation Trust.

Our vision outlines our commitment to "Excellence in Health, Putting People first". We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.

Our most recent additions are a new ward block for medical patients and the Chester Lodge.  Our aim is to treat patients promptly and with care in all hospital settings.

VISITING HOURS

The visiting hours are outlined below.  Close friends and family members may visit seriously ill patients at any time, following discussion with the nurse in charge.

Adult wards  

2 pm until 4 pm         
6 pm until 8 pm (Ward D47 - 6.30 pm until 8 pm)

If these times are difficult for you, please speak to the nurse in charge. Please do not feel that you have to stay for the whole of this time.

Intensive Care Unit and Coronary Care Unit

Visiting hours will be discussed on an individual basis.

Children's wards

Parents are invited to stay with the child during the hospital admission.  Other visitors with the parent's permission can visit between 8 am until 8 pm.

Maternity wards

Partners between 10 am and 8 pm.
All other visitors between 2 pm and 4 pm or 6 pm and 8 pm.

 

Contact details, map and directions

Sunderland Royal Hospital

Tel: 0191 565 6256   Fax: 0191 514 0220

Address: Kayll Road, Sunderland, SR4 7TP

Website: http://www.chsft.nhs.uk

Email: corporate.affairs@chs.northy.nhs.uk

Get directions to Sunderland Royal Hospital

You can plan your journey with Transport direct.

Quality of service at Sunderland Royal Hospital

This hospital is managed by City Hospitals Sunderland NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

87% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.15% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.37% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1026 responses

Friends and Family Test score: A&E

98%Patients recommend this hospital. 398 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

81%staff recommend this hospital for care. 502 responses

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 502 responses

Friends and Family test score: Outpatients

97%Patients recommend this hospital. 510 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Couldn't be better

I went in for day surgery at the start of April, and the whole experience was great from start to finish. They were obviously caring for ...

28 April 2016

Niall Quinn Centre Allergy Services

Our first visit to the Niall Quinn Centre yesterday for a consultation with the allergy team. The consultant was fantastic and really too...

27 April 2016

MRI Scan

This was my third MRI scan although the first at SRH. Very friendly efficient staff, they asked if I would like music played while I was ...

21 April 2016

Ct coronary angiogram

I spent yesterday afternoon in this department and have nothing but praise for the staff I was involved with. They were courteous and res...

20 April 2016

They really hate answering the phone

I found I would be unable to attend an appointment due to uni work, been trying to get through and get them to pick up the phone but no-o...

18 April 2016

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Last updated on 01 February 2016.

Information supplied by City Hospitals Sunderland NHS Foundation Trust