Queen's Hospital, Burton Upon Trent

Telephone: 01283 566333
Address: Belvedere Road, Burton -on- Trent, Staffordshire, DE13 0RB
Website: http://www.burtonhospitals.nhs.uk/

4 out of 5 stars

Based on 136 ratings for this hospital

News:

  • Ward Staffing Data

Overview

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Queen's Hospital, Burton Upon Trent

Tel: 01283 566333   Fax: 01283 593032

Address: Belvedere Road, Burton -on- Trent, Staffordshire, DE13 0RB

Website: http://www.burtonhospitals.nhs.uk/

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Latest news

Ward Staffing Data

Brendan Brown

Patient safety is a key priority for Burton Hospitals. The National Quality Board (NQB), on behalf of the Care Quality Commission, Chief Inspector of Hospitals and Chief Nursing Officer of England issued guidance in November 2013 that made ten key recommendations to optimise nursing, midwifery and care staffing capacity and capability. At Burton Hospitals we have welcomed this call to be open and transparent about our staffing levels and we are happy to publish information on a ward by ward basis about our staff rotas. We consider this a key element of delivering excellent healthcare services, and aim to achieve this by ensuring that we have the right people with the right skills in the right place at the right time.

Our aim is to make it easy for you to see at a glance how many staff we PLAN to have on duty on each ward every day – and how many staff are ACTUALLY working on those shifts. This information is now displayed on all of our in-patient wards. If this information isn’t readily or easily available, please speak to the Senior Sister of the ward who will be able to address this.

Information on each of our inpatient adult wards can be accessed here

More specific information can be found on our websitehttp://www.burtonhospitals.nhs.uk/departments-and-services/ward-staffing.htm

We are also completing a nationally recognised evidence based audit tool on a daily basis, referred to as the Safer Nursing Care Tool (SNCT), which provides information to the Senior Nursing team on whether our staffing levels are appropriate for the numbers of patients on our wards. This information is used to predict whether further investment into nursing numbers is required. In addition, we will be publishing our staff sickness rates per ward and information for maternity and paediatric services from July within this reporting template.

On behalf of the Trust Board, I hope you find this information useful. As leaders of the Trust, we consider all staff groups to be both valuable and essential to the delivery of patient care, and our work on nurse staffing levels is part of a wider programme that is considering all staff and professional groups. The results of our SNCT audits and information on nurse staffing levels is discussed in our open Trust Board meetings, details of which can be accessed here

Brendan Brown

Director of Nursing

Monthly Staffing

 

Last updated on 16 July 2014.

Quality of service at Queen's Hospital, Burton Upon Trent

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

134% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.45% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

75 from 483 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

67 from 356 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

colonoscopy and gastoscopy

I was very apprehensive but was instantly put at my ease and treated with respect and dignity.

29 July 2014

Relieved and delighted

I had a keyhole inguinal hernia fixed 36 hours ago at The Treatment Centre, Queens Hospital, Burton on Trent. I had waited 13 months f...

23 July 2014

Accident & Emergency Department

I was sent to Burton A&E department last week by an orthopaedic surgeon I was seeing for a knee operation. From first contact I was i...

20 July 2014

Out Patients Oral & Maxillofacial Dept

From my first point of contact with the reception staff employs to be helpful and pleasant. The Nursing staff either on the phone or i...

16 July 2014

Excellent Care and treatment

This is my second visit to the Endoscopy Department which was on the 1st July 201 and still was apprehensive of what to expect, a little ...

13 July 2014

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Last updated on 16 July 2014.

Information supplied by Burton Hospitals NHS Foundation Trust