Queen's Hospital, Burton Upon Trent

01283 566333 Belvedere Road , Burton -on- Trent, Staffordshire, DE13 0RB
http://www.burtonhospitals.nhs.uk/

4 out of 5 stars

Based on 133 ratings for this hospital

News:

  • Ward Staffing Data

Overview

Contact details, map and directions

Queen's Hospital, Burton Upon Trent

Tel: 01283 566333   Fax: 01283 593032

Address: Belvedere Road, Burton -on- Trent, Staffordshire, DE13 0RB

Website: http://www.burtonhospitals.nhs.uk/

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Latest news

Ward Staffing Data

Paula Gardner

Patient safety is a key priority for Burton Hospitals. The National Quality Board (NQB), on behalf of the Care Quality Commission, Chief Inspector of Hospitals and Chief Nursing Officer of England issued guidance in November 2013 that made ten key recommendations to optimise nursing, midwifery and care staffing capacity and capability. At Burton Hospitals we have welcomed this call to be open and transparent about our staffing levels and we are happy to publish information on a ward by ward basis about our staff rotas. We consider this a key element of delivering excellent healthcare services, and aim to achieve this by ensuring that we have the right people with the right skills in the right place at the right time.

Our aim is to make it easy for you to see at a glance how many staff we PLAN to have on duty on each ward every day – and how many staff are ACTUALLY working on those shifts. This information is now displayed on all of our in-patient wards. If this information isn’t readily or easily available, please speak to the Senior Sister of the ward who will be able to address this.

Information on each of our inpatient adult wards can be accessed here

More specific information can be found on our websitehttp://www.burtonhospitals.nhs.uk/departments-and-services/ward-staffing.htm

We are also completing a nationally recognised evidence based audit tool on a daily basis, referred to as the Safer Nursing Care Tool (SNCT), which provides information to the Senior Nursing team on whether our staffing levels are appropriate for the numbers of patients on our wards. This information is used to predict whether further investment into nursing numbers is required. In addition, we will be publishing our staff sickness rates per ward and information for maternity and paediatric services from July within this reporting template.

On behalf of the Trust Board, I hope you find this information useful. As leaders of the Trust, we consider all staff groups to be both valuable and essential to the delivery of patient care, and our work on nurse staffing levels is part of a wider programme that is considering all staff and professional groups. The results of our SNCT audits and information on nurse staffing levels is discussed in our open Trust Board meetings, details of which can be accessed here

Paula Gardner

Director of Nursing



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Last updated on 14 September 2016.

Quality of service at Queen's Hospital, Burton Upon Trent

This hospital is managed by Burton Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

129% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.53% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 691 responses

Friends and Family Test score: A&E

77%Patients recommend this hospital. 128 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7979% staff recommend this hospital for care. 579 responses. 3140 staff work at this trust.

Friends and Family Test score: Staff - Work

6969% staff recommend this hospital as a place to work. 579 responses. 3140 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 265 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Father with dementia

My father was admitted with a urine infection he is in late stage dementia, he care was a disgrace by most from start to finish, no air m...

15 September 2016

Shocked and disappointed with the lack of Care

Having being admitted for induction she was given a pessary at 11am and monitored all was well at this point. A few hours passed and she ...

15 September 2016

Super fast, excellent service!

My son had a cut to the head on a Sunday morning... I was expecting hours of waiting but he was seen in less than 5 minutes. The nurse wa...

11 September 2016

Marvellous and friendly care

Thank you to everyone in diagnostics and imaging, bed management, theatre management, elective care admissions, the surgical team, cateri...

8 September 2016

Maternity assessment unit excellent care

I have been attending the MAU for the past 15 weeks sometimes 3 times per week as this pregnancy has not been easy. I would just like to ...

7 September 2016

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Last updated on 14 September 2016.

Information supplied by Burton Hospitals NHS Foundation Trust