Queen's Hospital, Burton Upon Trent

01283 566333 Belvedere Road , Burton -on- Trent, Staffordshire, DE13 0RB
http://www.burtonhospitals.nhs.uk/

4 out of 5 stars

Based on 149 ratings for this hospital

News:

  • Ward Staffing Data

Overview

Contact details, map and directions

Queen's Hospital, Burton Upon Trent

Tel: 01283 566333   Fax: 01283 593032

Address: Belvedere Road, Burton -on- Trent, Staffordshire, DE13 0RB

Website: http://www.burtonhospitals.nhs.uk/

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Latest news

Ward Staffing Data

Paula Gardner

Patient safety is a key priority for Burton Hospitals. The National Quality Board (NQB), on behalf of the Care Quality Commission, Chief Inspector of Hospitals and Chief Nursing Officer of England issued guidance in November 2013 that made ten key recommendations to optimise nursing, midwifery and care staffing capacity and capability. At Burton Hospitals we have welcomed this call to be open and transparent about our staffing levels and we are happy to publish information on a ward by ward basis about our staff rotas. We consider this a key element of delivering excellent healthcare services, and aim to achieve this by ensuring that we have the right people with the right skills in the right place at the right time.

Our aim is to make it easy for you to see at a glance how many staff we PLAN to have on duty on each ward every day – and how many staff are ACTUALLY working on those shifts. This information is now displayed on all of our in-patient wards. If this information isn’t readily or easily available, please speak to the Senior Sister of the ward who will be able to address this.

Information on each of our inpatient adult wards can be accessed here

More specific information can be found on our websitehttp://www.burtonhospitals.nhs.uk/departments-and-services/ward-staffing.htm

We are also completing a nationally recognised evidence based audit tool on a daily basis, referred to as the Safer Nursing Care Tool (SNCT), which provides information to the Senior Nursing team on whether our staffing levels are appropriate for the numbers of patients on our wards. This information is used to predict whether further investment into nursing numbers is required. In addition, we will be publishing our staff sickness rates per ward and information for maternity and paediatric services from July within this reporting template.

On behalf of the Trust Board, I hope you find this information useful. As leaders of the Trust, we consider all staff groups to be both valuable and essential to the delivery of patient care, and our work on nurse staffing levels is part of a wider programme that is considering all staff and professional groups. The results of our SNCT audits and information on nurse staffing levels is discussed in our open Trust Board meetings, details of which can be accessed here

Paula Gardner

Director of Nursing



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Last updated on 21 April 2017.

Quality of service at Queen's Hospital, Burton Upon Trent

This hospital is managed by Burton Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

128% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.53% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 465 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 242 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

76%staff recommend this hospital for care. 642 responses. 3174 staff work at this trust.

Friends and Family Test score: Staff - Work

63%staff recommend this hospital as a place to work. 642 responses. 3174 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 216 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Outstanding care and compassion by endoscopy team

In February 2017 I accepted an invitation to attend the Endoscopy Department at Queen's Hospital for voluntary bowel scope screening, a n...

19 April 2017

Paeditrian

I waited 4 h with my baby,and when attended the doctor didn.t pay much attention to the baby sending us home with some drops and the baby...

14 April 2017

Amazing care throughout pregnancy and labour.

I want to say the biggest thank you to all the staff of maternity assesment and delivery. In the weeks leading up to my birth I was in th...

13 April 2017

Re visit

Just like to say I had call to visit hospital yesterday, may I say from the moment I walked into the door everyone whom I came into cont...

12 April 2017

Fantastic care at the Treatment Centre

My gallbladder removal was my first experience of Queens Hospital and the whole experience was thorough, friendly and professional. From ...

9 April 2017

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Last updated on 21 April 2017.

Information supplied by Burton Hospitals NHS Foundation Trust