West Suffolk Hospital

Telephone: 01284 713000
Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ
Website: http://www.wsh.nhs.uk

4 out of 5 stars

Based on 87 ratings for this hospital

Overview

WSH Staff

West Suffolk Hospital provides a range of acute core services with associated inpatient and outpatient facilities. There is a purpose-built Macmillan Unit, a dedicated Eye Treatment Centre and a Day Surgery Unit. WSH has around 460 beds and 13 theatres, including three in day surgery and two in the eye treatment centre.

To find out more, visit our website: www.wsh.nhs.uk

Contact details, map and directions

West Suffolk Hospital

Tel: 01284 713000   Fax: 01284 701993

Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ

Website: http://www.wsh.nhs.uk

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Departments and services

Day Surgery Unit
Eye Treatment Centre
Macmillan Unit

To search for a specific treatment, use our full list of departments

Quality of service at West Suffolk Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.26% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.66% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 607 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 566 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

93%staff recommend this hospital for care. 835 responses

Friends and Family Test score: Staff - Work

82%staff recommend this hospital as a place to work. 835 responses

Latest reviews of this hospital

The excellent care delivered by the stroke unit

Following a massive stroke our wonderful 87 year old mum was admitted to the West Suffolk Stroke Unit. For five weeks she received consta...

21 July 2015

Lasting power of attorney

I needed to send a Lasting Power of Attorney quickly to West Suffolk Hospital so as to get information about a hospital visit that my aun...

20 July 2015

Hospital not sending appointment details

My aunt is being treated by West Suffolk Hospital for severe weight loss caused by forgetting to eat as she has Alzheimer's. The hospital...

20 July 2015

Awful

Having visited this hospital twice I never want to go again! The first time I was taken in by ambulance mid morning, I was then left on ...

19 July 2015

Mostly lovely....but

I've been to this A&E department before and received excellent care, everyone was polite and helpful, kind and courteous.... and for the ...

19 July 2015

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Last updated on 30 November 2010.

Information supplied by West Suffolk NHS Foundation Trust