West Suffolk Hospital

01284 713000 Hardwick Lane , Bury St. Edmunds, Suffolk, IP33 2QZ
http://www.wsh.nhs.uk

4.5 out of 5 stars

Based on 128 ratings for this hospital

Overview

WSH Staff

West Suffolk Hospital provides a range of acute core services with associated inpatient and outpatient facilities. There is a purpose-built Macmillan Unit, a dedicated Eye Treatment Centre and a Day Surgery Unit. WSH has around 460 beds and 13 theatres, including three in day surgery and two in the eye treatment centre.

To find out more, visit our website: www.wsh.nhs.uk

Contact details, map and directions

West Suffolk Hospital

Tel: 01284 713000   Fax: 01284 701993

Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ

Website: http://www.wsh.nhs.uk

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Departments and services

Day Surgery Unit
Eye Treatment Centre
Macmillan Unit

To search for a specific treatment, use our full list of departments

Quality of service at West Suffolk Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.26% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.66% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 581 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 623 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

93%staff recommend this hospital for care. 730 responses

Friends and Family Test score: Staff - Work

80%staff recommend this hospital as a place to work. 730 responses

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 421 responses.

Latest reviews of this hospital

a &e staff rude to patient

I don't choose to use A&E lightly ....but felt on this occasion i needed to send my child who had fallen on a screw which subsequently pe...

23 May 2016

Breast cancer care

I was diagnosed last year with breast cancer, but the support l got from staff in the breast unit was brilliant...never for one moment ...

19 May 2016

Emergency ward

I was very impressed with the care and treatment of my wife, by every member of staff, who were extremely busy. Doctor and specialist e...

18 May 2016

Great care at CCU

I was most impressed with everyone in the department. The CCU exuded tranquillity and efficiency and I was fully informed. Thank you f...

18 May 2016

Incredible!

The staff were warm, friendly, welcoming and helpful. The ward was clean, and peaceful considering how many patients there were on there...

14 May 2016

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Last updated on 30 November 2010.

Information supplied by West Suffolk NHS Foundation Trust