West Suffolk Hospital

Telephone: 01284 713000
Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ
Website: http://www.wsh.nhs.uk

4.5 out of 5 stars

Based on 61 ratings for this hospital

Overview

WSH Staff

West Suffolk Hospital provides a range of acute core services with associated inpatient and outpatient facilities. There is a purpose-built Macmillan Unit, a dedicated Eye Treatment Centre and a Day Surgery Unit. WSH has around 460 beds and 13 theatres, including three in day surgery and two in the eye treatment centre.

To find out more, visit our website: www.wsh.nhs.uk

Contact details, map and directions

West Suffolk Hospital

Tel: 01284 713000   Fax: 01284 701993

Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ

Website: http://www.wsh.nhs.uk

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Departments and services

Day Surgery Unit
Eye Treatment Centre
Macmillan Unit

To search for a specific treatment, use our full list of departments

Quality of service at West Suffolk Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 490 responses.

Friends and Family Test score: A&E

94%Patients recommend this hospital. 1065 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

91% of staff would recommend this organisation as a place to be treated. 907 responses. 3038 staff work at this organisation.

Friends and Family Test score: Staff - Work

79% of staff would recommend this organisation as a place to work. 907 responses. 3038 staff work at this trust.

Latest reviews of this hospital

Visit to A&E

I had to visit A&E today after a fall. Following all the bad press about waiting times I entered with trepidation. But, as per my pre...

23 January 2015

mum in rehabilitation ward for quite a while .

My mum has been in the rehabiliation ward for quite some time now, and I can't fault the excellent way she has been looked after in there...

21 January 2015

Telephone reception

May I say that the telephone receptionsist / Switchboard operator into the WSH I found repeatedly rude & abrupt on the 4 occasions that I...

19 January 2015

From the moment I phoned the emergency service to the moment of discharge, we...

From the moment I phoned the emergency service to the moment of discharge, we received first class treatment. The ambulance was here in 5...

8 January 2015

A long evening. . . . . .

Between Christmas and New Year [2014] I fell and sliced my ear almost in two. I drove myself on this Saturday night to A & E. It was ...

7 January 2015

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Last updated on 30 November 2010.

Information supplied by West Suffolk NHS Foundation Trust