Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3 out of 5 stars

Based on 467 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

122% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 2118 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 1069 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 31 responses. 6051 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 31 responses. 6051 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 1897 responses.

Latest reviews of this hospital

A&E staff

The doctor that saw my 6 months old baby at A&E, was very indifferent to us! My baby has a rash for one month and it's getting worst, the...

21 February 2017

Professional and informative ultrasound scans

I have attended Queens maternity ultrasound department (orange zone) twice now during this, my 4th, pregnancy. On both occasions I was s...

20 February 2017

Much improved

Had my second child here earlier this week and the care received was miles better than the care I received here back in 2014. Staff were ...

17 February 2017

Excellent care for the 2nd time

This week I have had a second visit to the cardio respiratory unit, I would just like to thank them all on the friendliness and caring. A...

17 February 2017

Emergency Ophthalmology

Thank you very much for the very professional and friendly manner in which I was treated at the hospital this morning. From the reception...

17 February 2017

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust