Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 470 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

122% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 2348 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 1264 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 31 responses. 6051 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 31 responses. 6051 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 2463 responses.

Latest reviews of this hospital

good hospital, but bad staff in Tropical lagoon reception

The doctors and nurses are excellent, but we have huge complains to Tropical lagoon reception staff. Some gstaff are rude, the visitation...

22 January 2017

Blood tests

I was yesterday afternoon for four hours in the a&e service. I was pleasant with everything in general. The staff were nice and the...

22 January 2017

Well looked after, welcoming and kind.

Was treated here, can be busy- as can every clinic; but was kept updated by reception, who were all very kind and welcoming. I think peop...

18 January 2017

Extremely poor quality of appointment

Met with a pain management consultant who changed pain medication, assuring me that it would be much better for me to come off one strong...

17 January 2017

This is a Hospital not a pub

What is going on a gang of men drinking beer on the early assessment ward. When i called the Hospital to let them know someone answered t...

15 January 2017

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust