Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 428 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

126% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1949 responses

Friends and Family Test score: A&E

80%Patients recommend this hospital. 687 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6666% staff recommend this hospital for care. 447 responses. 6080 staff work at this trust.

Friends and Family Test score: Staff - Work

5353% staff recommend this hospital as a place to work. 447 responses. 6080 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 833 responses.

Latest reviews of this hospital

Getting in touch

As of now, I have spent nearly 30 minutes trying to get through to the ENT department regarding an appointment that they never issued a l...

22 June 2016

Paperwork

Why do you send out forms for patients to complete prior to outpatient appointments and the form is not asked for by any of the three dif...

22 June 2016

Brilliant staff

Midwives on the labour ward/triage were fantastic. My wife was suffering from Nausea, dehydration and an elevated heart rate during her f...

18 June 2016

Ent dept

Ok the waiting time was long. My app was running 11/2 hrs late and some people were moaning which did nothing to quell my nerves. ( perha...

18 June 2016

A&E very long awaiting times

Very long awaiting times in both children and Adult A&E, I met the doctor after 6 hours wait who told me they are seeing both Childers an...

16 June 2016

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust