Queen's Hospital

Telephone: 01708 435000
Address: Rom Valley Way, Romford, Essex, RM7 0AG
Website: http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 297 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include the largest maternity unit in the country, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

71 from 1017 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

17

Friends and Family Test score: Maternity

Latest reviews of this hospital

Majors resus and ccu

I went into a&e on mon 8th sept am and the staff and speed at which I was seen was amazing( a head nurse I think) is an asset to your dep...

12 September 2014

Terrible!!

Worst hospital experience ever made me cry. I had been going in and out of here every week under a suspected cancer referral. The appoint...

10 September 2014

awful hospital!

was staying with family and unfortunately I went to queens hospital as I had shooting pains in eye and head, was seen very quick through ...

7 September 2014

Very good care

Just spent 2 nights in Queens after being admitted as an emergency. I found all the staff very caring and friendly. The ward was bright a...

4 September 2014

The good the bad and the worse

Admitted Sat. Pre arranged with gp/medicalregistrar. Treatment fine. Admit to orange a. Yesterday evening I walked out of ward in tears ...

3 September 2014

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Last updated on 28 November 2012.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust