Queen's Hospital

Telephone: 01708 435000
Address: Rom Valley Way, Romford, Essex, RM7 0AG
Website: http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 370 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include the largest maternity unit in the country, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 904 responses

Friends and Family Test score: A&E

79%Patients recommend this hospital. 1133 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

62%staff recommend this hospital for care. 404 responses

Friends and Family Test score: Staff - Work

50%staff recommend this hospital as a place to work. 404 responses

Latest reviews of this hospital

Absolutely appalling !

I am discarded by the service provided by this hospital, for 6 years my mother has been visiting this hospital and had 8 operations tryin...

20 May 2015

Poor Service

I have been awaiting my late dads report from the hospital since last year, the clinicians still have not produced this yet. They have to...

18 May 2015

Contacting the department

I am a patient of the doctor and was asked to contact the doctor two weeks after a procedure to check progress by email as I need to be r...

17 May 2015

Birthing Centre

I gave birth to my daughter 30/4/14 and i really couldnt fault the hospital or the staff they were amazing and I dont think they get enou...

17 May 2015

My feedback of Bluebell B Ward

Came to Bluebell B ward yesterday 13.05.2015 at 6pm. Nurse couldn't answer any of my questions regarding my fathers care I am next of Kin...

14 May 2015

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Last updated on 28 November 2012.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust