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Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 459 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

128% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 2439 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 1284 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 31 responses. 6051 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 31 responses. 6051 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2581 responses.

Latest reviews of this hospital

Queens Hostpital ocean a ward

I was a patient in ocean a at queens and it's nice to hear that anouther patient had good care. Myself I was on ocean a ward for two week...

1 December 2016

Why won't they answer their phones?

It's really frustrating having a family member as a patient in Romford Hospital. The staff won't answer their phones, leaving other famil...

28 November 2016

Attitude of staff

In the waiting room of majors lite a nurse came to me and said "you don't look ill, do you need that wheelchair?" I have advanced cancer...

28 November 2016

Trying to make an appointment during opening hours

I have wasted more time today trying to make an appointment. I get an answerphone message advising of opening times. It goes on to tell m...

25 November 2016

Disappointed

I'm extremely disappointed with the sub fertility unit. Every time I've asked for a repeat prescription, it's never been done. Or when I ...

24 November 2016

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust