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Queen's Hospital

Telephone: 01708 435000
Address: Rom Valley Way, Romford, Essex, RM7 0AG
Website: http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 389 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1538 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 1249 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 62 responses

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 62 responses

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 1709 responses.

Latest reviews of this hospital

Could not be happier

I had my baby here on the 1st August. I was booked in to be induced on the 31st July, from the minute I came for my appointment the staff...

27 August 2015

Appointment times

Arrived 15 minutes before appointment time due to unexpected parking space on ground floor in car park. Reported to clinical diagnostic ...

27 August 2015

Birth centre very good!! Midwife lovely

I had my little girl on 12 th of July at the birth centre. The midwife who looked after me was very very good. The midwife was very patie...

24 August 2015

My personal experience was fantastic.

It's rather hit or miss with this hospital, but I found the level of service and treatment I received from Outpatients to be fantastic. T...

20 August 2015

Stoma care

The Stoma care nurse wrote incorrect details for ostomy products in letter to GP. So the wrong products have been ordered by the surgery...

17 August 2015

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust