Queen's Hospital

Telephone: 01708 435000
Address: Rom Valley Way, Romford, Essex, RM7 0AG
Website: http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 289 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include the largest maternity unit in the country, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

76% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

83% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.73% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

69 from 1064 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

11 from 1485 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Day surgery ward and theatre staff

Can't find a option for day surgery ward reviews so I'm afraid I'm putting it here,hope it reaches them.After a mix up when I was in befo...

14 August 2014

1st time I've been happy with queens

Normally I hate queens with a passion and have no faith in them at all but I had an opp on 12th August 2015 I was on day surgery ward, al...

14 August 2014

Felt invisible and all control taken away

Emergency admission for suspected meningitis. Terrible! Control completely taken away and left uninfomed. for example, registrar left mid...

13 August 2014

Age discrimination and unacceptable waiting times.

As I am in my early twenties, I am tired of being discriminated by the medical profession for not taking health matters seriously, they ...

13 August 2014

Labour and newborn readmission

I wanted to leave some positive feedback as you only seem to hear the negative reviews. I had my daughter at Queens Hospital on 27th July...

12 August 2014

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Last updated on 28 November 2012.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust