Royal Cornwall Hospital (Treliske)

Telephone: 01872 250000
Address: Treliske, Truro, Cornwall, TR1 3LQ
Website: http://www.rcht.nhs.uk

4 out of 5 stars

Based on 264 ratings for this hospital

Overview

Royal Cornwall Hospital

Royal Cornwall Hospital NHS Trust (RCHT) is the principal provider of acute, specialist and community healthcare to the people of Cornwall and the Isles of Scilly.

 

The Trust is a medium sized teaching District General Hospital, primarily providing services on its three hospital sites – Royal Cornwall Hospital in Truro, West Cornwall Hospital in Penzance and St Michael’s Hospital in Hayle.

 

The services RCHT provide are highly valued by the local community and patients, and include:

Emergency and urgent care health services

Maternity and paediatric services

A range of specialist and community based services to provide for the health needs of people needing planned care.

 

RCHT’s ambition is clear - to provide safer, better, good value care as the preferred healthcare provider for Cornwall and the Isles of Scilly.

Contact details, map and directions

Royal Cornwall Hospital (Treliske)

Tel: 01872 250000   Fax: 01872 252708

Address: Treliske, Truro, Cornwall, TR1 3LQ

Website: http://www.rcht.nhs.uk

Email: pals.service@rcht.cornwall.nhs.uk

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Quality of service at Royal Cornwall Hospital (Treliske)

This hospital is managed by Royal Cornwall Hospitals NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.65% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.72% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 632 responses.

Friends and Family Test score: A&E

88%Patients recommend this hospital. 215 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

56%staff recommend this hospital for care. 471 responses

Friends and Family Test score: Staff - Work

38%38%% staff recommend this hospital as a place to work. 471 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Thank you for everything

After being admitted with appendicitis I don't think I could of got better care all the nurses were really friendly and made sure I was a...

26 March 2015

Fast, friendly and very efficient service

I had to go to the A&E recently and cannot fault the service I received. Starting from the very friendly receptionist, to the nurse, ...

26 March 2015

A&E visit on a Saturday night

Following a head injury I was dealt with in a timely manner by very polite and helpful staff who provided me with a blanket, pillow and w...

24 March 2015

A very undervalued service!

I supported someone to the A&E department and was astounded by the service we received from the doctors, nurses, ambulance drivers an...

21 March 2015

Would rather visit anywhere else.

This 'hospital' is a sick joke. Staff either don't care or are to afraid to care. The level of incompetency astounds me. Notes are los...

21 March 2015

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Last updated on 16 April 2013.

Information supplied by Royal Cornwall Hospitals NHS Trust