Western Eye Hospital

020 3312 6666 153-173 Marylebone Road , London, NW1 5QH

4 out of 5 stars

Based on 64 ratings for this hospital


  • CQC inpatient survey - your feedback is important to us


The Western Eye Hospital

A specialist eye hospital with a 24/7 A&E department. Facilities include outpatients, inpatients, day case and inpatient surgery, and a 24-hour eye accident and emergency service.

Contact details, map and directions

Western Eye Hospital

Tel: 020 3312 6666

Address: 153-173 Marylebone Road, London, NW1 5QH

Website: https://www.imperial.nhs.uk/our-locations/western-eye-hospital

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

CQC inpatient survey - your feedback is important to us

If you’ve been an inpatient at one of our hospitals in July 2017 you may receive a questionnaire from Picker on behalf of the Care Quality Commission (CQC).

The CQC carries out a number of patient questionnaires each year. The results are displayed on the CQC website and are used by our staff to continue making improvements to our services. Questionnaires are voluntary and confidential.

If you receive the latest inpatient questionnaire in the next two to three months we would be grateful if you can complete and submit, so that we can continue to learn and improve.

If you wish to opt-out please contact our patient experience team by emailing patient.experience@imperial.nhs.uk or calling 0203 312 1758.

Last updated on 06 July 2017.

Quality of service at Western Eye Hospital

Care Quality Commission inspection ratings

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 182 responses

Friends and Family Test score: A&E

96%Patients recommend this hospital. 935 responses

Friends and Family Test score: Staff - Care

81staff recommend this hospital for care. 341 responses. 10098 staff work at this trust.

Friends and Family Test score: Staff - Work

67staff recommend this hospital as a place to work. 341 responses. 10098 staff work at this trust.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 6588 responses.

Latest reviews of this hospital

Fantastic surgery operation

I had a fantastic surgery operation to remove fragments in the vitroretinal part of my eye after a terrible experience of cataract surger...

9 July 2017

Terrible uncaring nurse

I was admitted for a general anaesthetic and an emergency operation on my eye. I cannot fault the hard working, efficient and compassiona...

4 July 2017

Wrong information on appointments

I came to the OPD at my appointed time and was told i didnt not have an appointment on the day. I was sure i had. I told the receptionist...

19 June 2017


I was first treated at the hospital on 31/05/17. After having to wait 2.5 hours I was told I had viral conjunctivitis by a doctor and was...

4 June 2017

v successful drooping eyelid operation. Rotten admiistration

Pre op procedures and operation took place Thursday 6 April. Nursing staff and support staff were efficient, friendly, supportive both b...

11 May 2017

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Last updated on 06 July 2017.

Information supplied by Imperial College Healthcare NHS Trust