Norfolk and Norwich University Hospital

Telephone: 01603 286 286
Address: Colney Lane, Norwich, Norfolk, NR4 7UY
Website: http://www.nnuh.nhs.uk

4.5 out of 5 stars

Based on 206 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Care Quality Commission in-patient surveys consistently place patient satisfaction with quality of care as among the very best in the country.

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1465 responses

Friends and Family Test score: A&E

89%Patients recommend this hospital. 1477 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 577 responses

Friends and Family Test score: Staff - Work

57%staff recommend this hospital as a place to work. 577 responses

Latest reviews of this hospital

Care for children is second to none

Fantastic service, from fantastic staff, prompted me to write this review. The calibre of care given to my youngest daughter - in the sma...

4 May 2015

Gall Bladder Operation

I came to the Arthur South Day procedure Unit on the 16th of April to have my gall Bladder removed I arrived at 7 am and I was admitted s...

29 April 2015

Thank you for a very satisfying experience

From start to completion with regard to my recent Thoracic Surgery I was very impressed with everyone I came in contact with. They were...

29 April 2015

Worst staff and service ever

Now I thought Basildon hospital was bad but N&N has topped it. I came in with a fractured foot so any person with 2 brain cells would kno...

16 April 2015

Oustanding care, respect and dignty.

My father died in 21.02.2015 after a short stay on Dunston ward. The staff were patient and respectful at all times even after his death...

13 April 2015

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Last updated on 23 December 2013.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust