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Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 217 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

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Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

128% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 895 responses

Friends and Family Test score: A&E

100%Patients recommend this hospital. 252 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 100 responses. 7052 staff work at this trust.

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 100 responses. 7052 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 1067 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

The nursing and care staff where fantastic

I had a short stay on the Denton Ward following ankle surgery. The nursing and care staff where fantastic even though it was very clear t...

4 December 2016

afraid to leave my brother overnight

My brother was taken to this hospital a&e and then intensive care. His heart stopped and he was in induced coma. The staff were brilliant...

29 November 2016

Cardiac Care

The care I received from all staff was superb. Both from as an outpatient to being rushed in after a heart attack and subsequent cathet...

29 November 2016

Gastroenterology dept

Today I have had a Gastroscopy and a Colonoscopy procedure. I was apprehensive about this as I had had the latter done before(at a differ...

29 November 2016

So disorganised, failed to keep me fully informed.

Nice clean hospital and staff must be commended as they work really hard, but staff are under too much pressure and the hospital seem to ...

27 November 2016

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust