Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 229 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

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Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 727 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 482 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 236 responses

Friends and Family Test score: Staff - Work

56%staff recommend this hospital as a place to work. 236 responses

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 809 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Excellent care. Feel very lucky to have the N&N.

After receiving news that I needed a hysterectomy I was put at ease by all the staff that I met. I received all the information that I ne...

20 April 2016

waiting time for operation is 40 weeks

It is impossible to get the treatment I need despite having seen 4 consultants at this hospital who all agree with one another that I ne...

30 March 2016

My Mothers Treatment in A&E

All I can say is thank you for a great experience. The hospital was the best one I have ever been too. My mother had been tole all sorts ...

25 March 2016

Oesophageal cancer

10/10 for my treatment through chemo and the operation to remove my oesophagus. Follow up care has been excellent - there was always tele...

25 March 2016

A & E visit, Fantastic Staff

No one enjoys having to go to a A & E department, being 83 years old i have had my fair share of these places. Recently i had a fall and ...

24 March 2016

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust