Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 208 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

You can plan your journey with Transport direct.

Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 877 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 440 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7979% staff recommend this hospital for care. 262 responses. 7014 staff work at this trust.

Friends and Family Test score: Staff - Work

4545% staff recommend this hospital as a place to work. 262 responses. 7014 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1072 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Better communication required

My husband was taken to hospital in June with auto immune pancreatitis , he's diabetic so his blood sugars were high he was put on a ward...

23 September 2016

Poorly trained nurses on Cringleford Ward

I stayed on the Cringleford Ward for six days for a Cushings work-up. During the stay you have drugs and blood tests which are timed in o...

22 September 2016

Arthur South Day Unit

I had an operation in the above yesterday. Many thanks to all the staff who treated me.Everyone was very friendly, reassuring and very pr...

21 September 2016

Visit to A&E

Had a fast passage through the department and in to minor injuries unit which was busy. The waiting time was stated as 2 hours but I was ...

11 September 2016

Great Experience

I attended the dermatology clinic on tues 7th september 2016 and would like to say that my treatment was fantastic. At all times I was tr...

8 September 2016

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust