Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 224 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

You can plan your journey with Transport direct.

Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

119% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 897 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 236 responses

Friends and Family Test score: Staff - Work

56%staff recommend this hospital as a place to work. 236 responses

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 754 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

knapton ward

my elderly mum was admitted to Napton ward with an infection and delirium.. All the staff were most caring understanding to both my mum a...

4 February 2016

My daughter

My daughter had our grandson at norwich and Norfolk's maternity department weighing at 9lb 15oz, my wife and I visited her on the birth d...

4 February 2016

Disappointing consultation

I attended an annual appointment - a 50 mile round trip - waited an hour and was given -10 minutes of the consultant's time. They did no...

3 February 2016

Saturday appointments, happy staff, happy patient!

I have had two appointments in the Respiratory Medicine Department with my consultant and team. This was much more convenient for me tha...

1 February 2016

Disgusting treatment

Went to a&e because I was in serious pain. After 3 hours of waiting i was told to go home because I didn't need major surgery - they ...

31 January 2016

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust