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Norfolk and Norwich University Hospital

Telephone: 01603 286 286
Address: Colney Lane, Norwich, Norfolk, NR4 7UY
Website: http://www.nnuh.nhs.uk

4.5 out of 5 stars

Based on 217 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Care Quality Commission in-patient surveys consistently place patient satisfaction with quality of care as among the very best in the country.

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1099 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 595 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 77 responses

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 77 responses

Latest reviews of this hospital

hospital treatment for my wife

I would like to thank everyone associated with the removal and repair of my wife who had a car I'm on a on her nose and she was treated o...

21 July 2015

Giving birth to my daughter

Had planned for a home birth but unfortunately had to go into hospital when my waters broke as baby had pooed inside me so home birth was...

16 July 2015

Emergency visit to A&E

Arrived at A&E at 0530 on Sunday 28th June with my heart racing out of control. Within 15 minutes I was in an A&E cubicle wired up to ECG...

16 July 2015

Rude sister on Edgefield Ward

Sister was very rude to family and friends visiting on Edgefield ward even though we were not rude at all to them. This does not show goo...

14 July 2015

Hearing test

I went for a hearing aid repair and was told faulty part no longer available,and was told a hearing test was required as I had not had on...

13 July 2015

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Last updated on 23 December 2013.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust