Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 219 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

You can plan your journey with Transport direct.

Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

116% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

132% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 899 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 213 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 100 responses. 7052 staff work at this trust.

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 100 responses. 7052 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1088 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Radical hysterectomy

I am so grateful to the consultant who performed the radical keyhole surgery on my cervical cancer...I saw the consultant today and got m...

25 April 2017

Hip replacement

From the first appointment with the surgeon back in January to the administration department on the day of my operation,then the staff,al...

23 April 2017

A/E attendance for wrist injury

I attended A/E on a Friday evening with a wrist injury and expected to wait a long time. Instead I was treated very quickly by a very kin...

23 April 2017

I am a 70yr. old wife visiting her elderly husband daily to wash and dress him.

I am a 70yr. old wife visiting her elderly husband daily to wash and dress him. He is a large gentleman and I can help him keep his digni...

21 April 2017

Emergency Service

Although A&E were extremely busy, we were dealt with in a satisfactory and efficient manner. In particular the Emergency Surgery Assessme...

21 April 2017

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust