Norfolk and Norwich University Hospital

Telephone: 01603 286 286
Address: Colney Lane, Norwich, Norfolk, NR4 7UY
Website: http://www.nnuh.nhs.uk

4.5 out of 5 stars

Based on 203 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Care Quality Commission in-patient surveys consistently place patient satisfaction with quality of care as among the very best in the country.

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

122% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

96%Patients recommend this hospital. 1110 responses.

Friends and Family Test score: A&E

89%Patients recommend this hospital. 539 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84% of staff would recommend this organisation as a place to be treated. 1019 responses. 6968 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 1019 responses. 6968 staff work at this trust.

Latest reviews of this hospital

Dignity and Respect

I visited the hospital to have a biopsy following post menstrual bleeding. I was seen on time and treated very kindly and gently - I am ...

11 November 2014

Excellent care from surgical assessment team

I took my daughter to this hospital with suspected appendicitis on Saturday evening. We received excellent care from the nurses and surge...

9 November 2014

fractured wrist-from A&E to discharge after physio

Excellent medical treatment but beyond that an extremely caring and sympathetic approach from everyone I came into contact with, over 5 m...

6 November 2014

Experience in obstetric department throughout pregnancy

I write to thank everyone who card for me during my pregnancy as an older mother age 51. I am a health professional within nhs with 31...

4 November 2014

Very well done

All the staff at the Norfolk and Norwich Hospital treated all their patients with competence, compassion and cheerfulness. It was an upli...

3 November 2014

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Last updated on 23 December 2013.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust