Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 218 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

You can plan your journey with Transport direct.

Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

116% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

132% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 930 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 191 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 100 responses. 7052 staff work at this trust.

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 100 responses. 7052 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1057 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Dermatology Day Treatment

Fantastic help and reassurance throughout the removal of stitches. Brilliant knowledge of the situation now and for the future. We are so...

22 March 2017

My elderly Mother's care this week

Words cannot fully express me and my family's gratitude and thanks for the excellent care given to my 94yr old Mother this week. She was ...

18 March 2017

Fantastic hospital and fantastic department

I was booked in for a flexible sigmoidoscopy by my GI consultant. The appointment came through quickly, which was a relief. The nurse ...

15 March 2017

Amazing care provided for birth of our first child

I feel compelled to write about the care we have received from the NHS for the birth of our first child. We ended up having a complicated...

13 March 2017

Dermatology Department

Brilliant service again, many thanks for all the help you gave and the reassurance throughout the operation. Giving up your Sunday to hel...

13 March 2017

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust