Norfolk and Norwich University Hospital

Telephone: 01603 286 286
Address: Colney Lane, Norwich, Norfolk, NR4 7UY
Website: http://www.nnuh.nhs.uk

4.5 out of 5 stars

Based on 208 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Care Quality Commission in-patient surveys consistently place patient satisfaction with quality of care as among the very best in the country.

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

119% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1417 responses.

Friends and Family Test score: A&E

81%Patients recommend this hospital. 643 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75% of staff would recommend this organisation as a place to be treated. 577 responses. 6953 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 577 responses. 6953 staff work at this trust.

Latest reviews of this hospital

Endocrinology and Day Surgery

I have been attending the Norfolk and Norwich Hospital for over two years, with an operation a few weeks ago. During that time I received...

19 December 2014

Dunston Ward

My husband was admitted to Dunston ward for some investigations. I was impressed by the excellent care he received on the ward, and by th...

18 December 2014

first trip to a & e

This was my first trip to a&e and went in at about 6pm last night. Was expecting to wait hours but was seen within 20minuites. I cut ...

17 December 2014

2 experiences at this hospital neither good

If you can go somewhere else take the opportunity Broken foot 4 different diagnosis from 4 consultants none given at hospital all giv...

10 December 2014

Very impressed with staff professionalism

(This is a copy of a letter I sent to the Chief Executive in October 2014) During my recent stay on the acute medical ward, I was i...

29 November 2014

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Last updated on 23 December 2013.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust