Norfolk and Norwich University Hospital

Telephone: 01603 286 286
Address: Colney Lane, Norwich, Norfolk, NR4 7UY
Website: http://www.nnuh.nhs.uk

4.5 out of 5 stars

Based on 199 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Care Quality Commission in-patient surveys consistently place patient satisfaction with quality of care as among the very best in the country.

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

129% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

96%Patients who would recommend this hospital as a place to be treated. 1013 responses.

Friends and Family Test score: A&E

89%Patients recommend this hospital. 730 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84% of staff would recommend this organisation as a place to be treated. 1019 responses. 6968 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 1019 responses. 6968 staff work at this trust.

Latest reviews of this hospital

Grandson road accident

My 9 year old Grandson was knocked down when trying to get away from another boy. The paramedics where absolutely fantastic with him re...

23 October 2014

Radiology re prostate cancer

Radiology department is second to none, Superb in every detail from appointment times to the professionalism, friendliness and courtesy o...

16 October 2014

Recent experience

My husband was brought in to the A and E on Friday 10 Oct around 11 am in the morning. He had an xray and saw the consultant who said th...

13 October 2014

Blankney ward

Shocking treatment on blankney ward, was told our daughter would be aloud home then 5 minutes before we left was told she would have to s...

12 October 2014

Treatment over 12 months

What started at my doctor’s surgery here in Southwold, back in early November, with a small lump on my neck, was referred within the day ...

8 October 2014

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Last updated on 23 December 2013.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust