Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 230 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

119% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1332 responses

Friends and Family Test score: A&E

89%Patients recommend this hospital. 411 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7979% staff recommend this hospital for care. 262 responses. 7014 staff work at this trust.

Friends and Family Test score: Staff - Work

4545% staff recommend this hospital as a place to work. 262 responses. 7014 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 791 responses.

Latest reviews of this hospital

Excellent

I went today for a lump in my breast, fast forward to having a biopsy. I have a needle phobia, the register and nurse that were with me, ...

24 June 2016

Excellent ED triage and Urgent Care Centre Midday Today

Every member of staff was happy, kind, professional, friendly - nobody could of made my urgent trip better. The only thing that I could p...

17 June 2016

Still no discharge letter!

I stayed on cley ward following a hysterectomy. Most of the staff where kind and helpful, general care was good although I was not offer...

9 June 2016

4 day stay in oncolgy ward

First time in hospital ward. Ward contained 6 patients only and seemed new and very clean. Overall care and attention was second to non...

3 June 2016

The 5 Star NNUH!

I’ve recently returned home from a 3-night stay at the 5 Star Norfolk and Norwich, following my prostate operation on Monday 23rd May. It...

1 June 2016

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust