Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4 out of 5 stars

Based on 211 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Quality of service at Norfolk and Norwich University Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.1% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.38% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 877 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 440 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7979% staff recommend this hospital for care. 262 responses. 7014 staff work at this trust.

Friends and Family Test score: Staff - Work

4545% staff recommend this hospital as a place to work. 262 responses. 7014 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1072 responses.

Latest reviews of this hospital

I have had experience of both of these departments as an outpatient with a new..

I have had experience of both of these departments as an outpatient with a new metatarsal fracture I think this will be continuing for a ...

29 August 2016

Maternity Mayhem

I am a proud mother to an 8 week old little boy, who made his appearance into the world via the NNUH maternity services. His entrance was...

24 August 2016

Admitted for heart attack

I was admitted in the early hours of Thursday morning with a heart attack and had a stent fitted into one of my arteries, at the time I w...

16 August 2016

My experiences at NNUH

After 76 years' of good health with very rare visits to my GP, I was diagnosed with Bladder Cancer. Major surgery followed to remove the ...

13 August 2016

Motorcycle Parking Access

Once again we used the motorcycle parking facility which is very handy and saves us bringing the car and taking up a valuable space. Of c...

27 July 2016

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust