Kingston Hospital

Telephone: 020 8546 7711
Address: Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB
Website: http://www.kingstonhospital.nhs.uk/

3.5 out of 5 stars

Based on 100 ratings for this hospital

Overview

Hospital Front Entrance

Kingston Hospital is a district general hospital based approximately 12 miles from central London.  The hospital supports some 320,000 people in the surrounding area including Kingston, Richmond, Roehampton, Putney and East Elmbridge.  The Dr Foster 2009 Hospital Guide rated Kingston Hospital as the leading district general hospital in London and 15th in the country.

We have approximately 520 beds and directly employ some 2,750 staff with another 300 staff employed by contractors but working on behalf of the Trust.  We are located on one site in Kingston upon Thames. 

We provide a full range of diagnostic and treatment services and have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care across our services including emergency, day surgery and maternity services.  Staff are committed to providing quality healthcare, working hard to ensure that we build up a wide range of clinical services.

In a National survey, we were rated as the Best Maternity Service in London by, the National Health Watchdog, the Care Quality Commission.*

Contact details, map and directions

Kingston Hospital

Tel: 020 8546 7711   Fax: 020 8547 2182

Address: Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB

Website: http://www.kingstonhospital.nhs.uk/

Email: enquiries@kingstonhospital.nhs.uk

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Quality of service at Kingston Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.47% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

59 from 542 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

56

Friends and Family Test score: Maternity

Latest reviews of this hospital

Everlasting A&E visit

Reception staff could not differentiate priorities of service and maintained not to communicate changes in condition needing instant trea...

15 September 2014

Well well. Bittersweet

I had a problem which wasnt solved by them. They promised me to have a surgery. First i went there, spent 6 hours at the emergency. A rea...

13 September 2014

No-one answers the phone

Does anyone ever answer the telephone? I have been on hold for over an hour a waiting for someone to pick up the phone to deal with an em...

1 September 2014

Waiting times for consultations are unacceptable

Every time I have an appointment / outpatients the waiting time is over 45 minutes. I always get to the hospital on time and have never e...

27 August 2014

Lost my appointment details

My first appointment with Neurology was cancelled by letter, I turned up for the second appointment 4 weeks later only to be told it had ...

18 August 2014

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Last updated on 28 June 2012.

Information supplied by Kingston Hospital NHS Foundation Trust