St Helens Hospital

Telephone: 01744 26633
Address: Marshalls Cross Road, St. Helens, Merseyside, WA9 3DA
Website: http://www.sthk.nhs.uk

5 out of 5 stars

Based on 14 ratings for this hospital

Overview

Contact details, map and directions

St Helens Hospital

Tel: 01744 26633   Fax: 01744 458379

Address: Marshalls Cross Road, St. Helens, Merseyside, WA9 3DA

Website: http://www.sthk.nhs.uk

Email: judith.marsland@sthk.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at St Helens Hospital

This hospital is managed by St Helens and Knowsley Hospitals NHS Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.29% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.58% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

100 from 7 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Clinic visit

I can't recommend highly enough the treatment I received from the rheumatologist at St Helens Hospital. Hospital, doctor and treatment co...

24 April 2014

Had recent surgery, fantastic from start to finish

The consultant and his team were totally professional throughout my treatment. I would highly recommend this hospital and it's staff. 5?

23 April 2014

Poorly organised

The outpatient staff are helpful, polite and approachable. However the eye clinic is so poorly organised that you are unlikely to be seen...

9 April 2014

I am very pleased with the care I am getting. I have arthritis in both hands,...

I am very pleased with the care I am getting. I have arthritis in both hands, they are very painful. I was treated by a nice lady. She e...

7 March 2014

GOOD STAFF

I visited this hospital yesterday, after an earlier visit to another hospital. St Helens staff helpfulness was far superior to that of th...

6 March 2014

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Last updated on 18 June 2010.

Information supplied by St Helens and Knowsley Hospitals NHS Trust