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St Helens Hospital

01744 26633 Marshalls Cross Road , St. Helens, Merseyside, WA9 3DA
http://www.sthk.nhs.uk

5 out of 5 stars

Based on 79 ratings for this hospital

Overview

Contact details, map and directions

St Helens Hospital

Tel: 01744 26633   Fax: 01744 646301

Address: Marshalls Cross Road, St. Helens, Merseyside, WA9 3DA

Website: http://www.sthk.nhs.uk

Email: kim.hughes@sthk.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at St Helens Hospital

This hospital is managed by St Helens and Knowsley Hospitals NHS Trust

Care Quality Commission inspection ratings

Outstanding
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.61% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.58% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 654 responses

Friends and Family Test score: Staff - Care

90%staff recommend this hospital for care. 113 responses. 5372 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 113 responses. 5372 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 6259 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

eye clinic

Eye liaison officer was fantastic. They made me feel better than I had done for 18 months. They supported me during appointment with cons...

28 November 2016

Care and treatmnt

I would like to express my sincere thanks to all the staff on duty during my admittance.The overall care and attention was brilliant,- a...

25 November 2016

Excellent patient care

Referred by GP for endoscopy . Was a little anxious , never having had procedure before . No need to be , a courteous receptionist who g...

21 November 2016

Unhappy with consult.prefer next appoint different person

Appointment process and waiting time was six weeks and the choose and book system works well. The admin staff and nurses were fine. I w...

18 November 2016

I attended the sanderson suite for a BCC removal

I was a nervous patient when I arrived for my plastic surgery but every member of staff I met were fantastic, great team work, they even...

17 November 2016

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Last updated on 18 June 2010.

Information supplied by St Helens and Knowsley Hospitals NHS Trust