Tunbridge Wells Hospital at Pembury

Telephone: 01892 823535
Address: Tunbridge Wells Hospital, Pembury, Tunbridge Wells, Kent, TN2 4QJ
Website: http://www.mtw.nhs.uk

4 out of 5 stars

Based on 163 ratings for this hospital

Overview

Contact details, map and directions

Tunbridge Wells Hospital at Pembury

Tel: 01892 823535

Address: Tunbridge Wells Hospital, Pembury, Tunbridge Wells, Kent, TN2 4QJ

Website: http://www.mtw.nhs.uk

Email: mtwpals@nhs.net

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Quality of service at Tunbridge Wells Hospital at Pembury

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.91% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

0.91% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 855 responses

Friends and Family Test score: A&E

89%Patients recommend this hospital. 324 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84%staff recommend this hospital for care. 300 responses

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 300 responses

Latest reviews of this hospital

A mix of excellent staff, to unbelievably uncaring staff

I visited A&E on the 2nd July 2015, as I was advised to come in via this avenue, to be assessed by gynaecology unit. I was in awful pain...

3 July 2015

Dreadful, worst experience of my life!

Had my baby in Nov 2014 at TWH, made a complaint 2 months ago and still heard no response! Was induced at term after complications and...

29 June 2015

endoscopy unit

I attended the endoscopy unit on the afternoon of Saturday 27th June. Although my procedure is not a very pleasant thing to have, I was ...

29 June 2015

A and E for early pregnancy

Hello, My name is Nathalie Verlinden. I came in the A and E on Tuesday 16th of June 2015. I had some brown discharge and was 5 weeks preg...

25 June 2015

The Hospital is a success

After a referral by my doctor I found the wait and process through A&E frustrating, but I do understand why A&E can never be any other wa...

12 June 2015

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Last updated on 10 August 2010.

Information supplied by Maidstone and Tunbridge Wells NHS Trust