Tunbridge Wells Hospital at Pembury

Telephone: 01892 823535
Address: Tunbridge Wells Hospital, Pembury, Tunbridge Wells, Kent, TN2 4QJ
Website: http://www.mtw.nhs.uk

4 out of 5 stars

Based on 156 ratings for this hospital

Overview

Contact details, map and directions

Tunbridge Wells Hospital at Pembury

Tel: 01892 823535

Address: Tunbridge Wells Hospital, Pembury, Tunbridge Wells, Kent, TN2 4QJ

Website: http://www.mtw.nhs.uk

Email: mtwpals@nhs.net

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Quality of service at Tunbridge Wells Hospital at Pembury

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.91% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

0.91% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 316 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 632 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77%staff recommend this hospital for care. 434 responses

Friends and Family Test score: Staff - Work

51%staff recommend this hospital as a place to work. 434 responses

Latest reviews of this hospital

Extremely impressed with the high level of service provided

I have never reviewed a hospital previously but following a short stay in the Tunbridge Wells Hospital I felt I should leave feedback mai...

28 May 2015

Building looks great, contents disappointing. (Part 1)

The building is amazing. Modern, cleaned by great enthusiastic friendly staff. Then the medical staff... Well. It is total pot luck...

28 May 2015

Emergency admission

I would like to thank all the staff in resus and the CCU for the attentive & thorough care I received following my emergency admissio...

21 May 2015

Parking Headaches

I'm coming to Pembury regularly for check ups and maternity services but I have to say yesterday's visit was tinged with unnecessary stre...

19 May 2015

Orthopaedic service

Totally disgusted with trhe overall management. My brother-n-law was admiited for surgery then told that no beds were available. Operatio...

12 May 2015

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Last updated on 10 August 2010.

Information supplied by Maidstone and Tunbridge Wells NHS Trust