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Princess Of Wales Hospital

01353 652000 Lynn Road, Lynn Road , Ely, Cambridgeshire, CB6 1DN

4.5 out of 5 stars

Based on 42 ratings for this hospital


The Princess of Wales Hospital (Cambridgeshire Community Services NHS Trust) sees more than 40,000 patients a year through its specialist outpatient services.The Princess of Wales Hospital is a former RAF establishment that opened in 1940. It was renamed from RAF Ely in 1987 following a visit from HRH the Princess of Wales and in 1993 was taken over by Lifespan Healthcare NHS Trust and began to develop its services.

The main hospital site is open from 8.30am to 6pm.  For individual service opening times please contact the service direct.


Safe staffing levels

Our nursing staff treat those in their care with compassion and respect, in patient’s homes, wards and clinics across the Trust.

NHS England and the Care Quality Commission have issued joint guidance on publishing staffing levels on our inpatient wards. To view the latest report, click here.

Integrated response point (IRP) District Nurses, OT, Reablement: 0844 931 0045

As a patient, carer or relative sometimes you might need to turn to someone for help, advice or support.  Please do not hesitate to e mail or telephone Patient Advice and Liaison Service (PALS), if you have any questions relating to services delivered from this hospital, clinic or health centre. 

PALS opening hours are Monday to Friday 9 am to 5 pm, not including public holidays. 

 If you call and the number is engaged, please leave a short message, including your name and telephone number along with dialling code, and we will contact you as soon as possible.

Cambridgeshire Community Services NHS Trust - PALS

Tel: 0800 013 2511

Cambridgeshire and Peterborough NHS Foundation Trust - PALS

Tel: 0800 376 0775

Integrated Care 24  (IC24)
Patient Line - 111
Website -

Contact details, map and directions

Princess Of Wales Hospital

Tel: 01353 652000

Address: Lynn Road, Lynn Road, Ely, Cambridgeshire, CB6 1DN


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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Princess Of Wales Hospital

This hospital is managed by Cambridgeshire Community Services NHS Trust

Care Quality Commission inspection ratings

% of patients who have been hurt in a fall in the last 3 days

1.62% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.22% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Staff - Care

86%staff recommend this hospital for care. 441 responses. 2068 staff work at this trust.

Friends and Family Test score: Staff - Work

70%staff recommend this hospital as a place to work. 441 responses. 2068 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 1795 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Visit to Out of Hours - Rude Nurse

Was asked to go to hospital after a phonecall with the nurse as my 9 year old daughter had a possible infection in her newly pierced ear....

26 November 2016

An essential resource

Having fallen and injured my ribs just before returning from holiday, I visited the Minor Injuries unit on my return and received a very...

3 November 2016

Vital service to local residents.

Physio service was first class prior to and after my hip surgery. Also hearing and podiatry treatment was efficient and this hospital is ...

20 August 2016

So grateful

Since my three daughters have been physically active either their Dad or I seem to have paid a visit to the POW MIU at least once a year ...

20 August 2016


Sent for an urgent x-ray by my doctor this morning. Got an appointment this afternoon and was seen 15 minutes early! Can't be bad.

3 August 2016

Nearby Hospitals

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Last updated on 04 July 2016.

Information supplied by Cambridgeshire Community Services NHS Trust