City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 83 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

Get directions to City Hospital

You can plan your journey with Transport direct.

Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 526 responses

Friends and Family Test score: A&E

73%Patients recommend this hospital. 282 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 1043 responses

Friends and Family Test score: Staff - Work

44%staff recommend this hospital as a place to work. 1043 responses

Friends and Family test score: Outpatients

87%Patients recommend this hospital. 1316 responses.

Latest reviews of this hospital

Staff on Ward D6, D21 Theatre Staff, Anaesthetist

I could not have wished for a better experience, from the nearly finished trainee nurses, the qualified nurses the sisters on the wards, ...

28 May 2016

D27 you are in my heart forever

The care I received on the ward was great every member of staff regardless of role puts people first. From my non buttered toast to a rea...

18 May 2016

Visit to eye hospital Dudley road Birmingham

Travelled to Dudley road Birmingham eye hospital with my son who was in some pain, having been seen by our G. p.. Queue was long and hea...

10 May 2016

Caring staff

I have nothing but good things to say about the midwives, they are so caring and really put your mind at ease. This is my first pregnanc...

28 April 2016

Worst service ever

The wait time is unacceptable waiting for hours. Then after I am seen I am waiting again for 30 mins for paper work, turns out the nurse ...

27 April 2016

Nearby Hospitals

Find nearby Hospitals

Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust