City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 104 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 346 responses

Friends and Family Test score: A&E

68%Patients recommend this hospital. 221 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

62%staff recommend this hospital for care. 856 responses. 6867 staff work at this trust.

Friends and Family Test score: Staff - Work

48%staff recommend this hospital as a place to work. 856 responses. 6867 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 1063 responses.

Latest reviews of this hospital

Awful hospital

Terrible hospital. My partner is 11 weeks pregnant and has had bleeding for a day or two, so we were advised to go to A&E. Recept...

19 May 2017

Horrendous experience

Had the worst experience at city hospital while giving birth. Went in with waters broke they told me they hadn't broke and I was left for...

10 May 2017

ct colonography sunday 30/04/2017

staff were excellant,very professional but yet caring.we hear so many negative views today about the health service i thought it only ri...

30 April 2017

Awful hospital

My mother has been in hospital 3 days and it is awful, tea is bought round once a day, slow service. If you press the buzzer requesting a...

22 April 2017

fish bone stuck in the throat ....my story

dear sir I just want to say a few words about my treatment at city hospital a few days ago. on the 13th of april I had some fish to eat...

18 April 2017

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust