City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 60 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

122% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96Patients recommend this hospital. 581 responses

Friends and Family Test score: A&E

77Patients recommend this hospital. 412 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

65%staff recommend this hospital for care. 948 responses

Friends and Family Test score: Staff - Work

48%staff recommend this hospital as a place to work. 948 responses

Latest reviews of this hospital

Excellent care

I came as a very nervous patient for wisdom teeth removal and from the first initial appointment I was very impressed with how I was deal...

25 June 2015

Getting an appointment

Referred from a GP. I was originally sent an appointment over 2 months away. Emailed to ask for an earlier appointment and had no reply. ...

24 June 2015

lack of professionalism from the nurse

Visited a & e last night, the nurse at the desk was completely rude and lacked professionalism. When asking them what their name was, th...

7 June 2015

First Visit to BTC City Hospital

I cannot rate too highly my consultation in the Dermatology Department today. The doctor I saw took time to explain my condition and rel...

5 June 2015

Endoscopy dept

I had a Sigmoidoscopy on the 1st of June and was very worried about the procedure, in reality I was more embarrassed than worried. As an...

2 June 2015

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust