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City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 67 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 596 responses

Friends and Family Test score: A&E

79%Patients recommend this hospital. 393 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

67%staff recommend this hospital for care. 965 responses

Friends and Family Test score: Staff - Work

45%staff recommend this hospital as a place to work. 965 responses

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 1475 responses.

Latest reviews of this hospital

ultasound appointment

My mother had an appointment for 11:30 so having arrived early 10:45 was expecting a long wait , but on arriving she was taken straight t...

28 August 2015

Excellent care non D7

Was transferred from sandwell hospital to D7 after suffering a series of heat attacks. All staff on all levels were brilliant. Took care ...

17 August 2015

Constant battle with bad / very unsatisfactoy admin function

From start to finish, City Hospital's admin function was a real problem. I ended up having to complain to PALS re four different issues c...

10 August 2015

twisters of pain

When I got here the first thing that was noted via the case notes was that my condition had been poorly managed. I feel if I had been ref...

2 August 2015

Delivery Ward

I gave a birth to my first baby. Originally I planned to give a birth at serenity suite, however, I was overdue for two weeks and I was i...

27 July 2015

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust