City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 49 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 498 responses.

Friends and Family Test score: A&E

77%Patients recommend this hospital. 627 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68% of staff would recommend this organisation as a place to be treated. 1266 responses. 7356 staff work at this organisation.

Friends and Family Test score: Staff - Work

58% of staff would recommend this organisation as a place to work. 1266 responses. 7356 staff work at this trust.

Latest reviews of this hospital

Anaesthetist!

Was present for the birth of my nephew, initial staff were great but the Anaesthetist who took over the care of my sister was rude unprof...

21 February 2015

Excellent care.

I was admitted via A&E to AMU 2 and the help and care I received here was outstanding. I was looked free impeccably and always helped...

17 February 2015

Eye Department shambles

I attended a pre arranged appointment today with an appointment time of 0930 to see a Doctor.I was seen by a nurse who carried out a curs...

16 February 2015

NEXT!!

I attended the ENT department today to see a consultant following a re-referral after unsuccessful endiscopic sinus surgery. This surgery...

12 January 2015

excellent treatment!

I attended for operation on 3rd December. From starting at D6 i I was treated kindly and with respect. I was very nervous as it was an on...

1 January 2015

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust