City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 85 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 589 responses

Friends and Family Test score: A&E

72%Patients recommend this hospital. 295 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 1043 responses

Friends and Family Test score: Staff - Work

44%staff recommend this hospital as a place to work. 1043 responses

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 1253 responses.

Latest reviews of this hospital

Caring staff

I have nothing but good things to say about the midwives, they are so caring and really put your mind at ease. This is my first pregnanc...

28 April 2016

Worst service ever

The wait time is unacceptable waiting for hours. Then after I am seen I am waiting again for 30 mins for paper work, turns out the nurse ...

27 April 2016

Ward D27 City Hospital Birmingham

The care I received on ward D27 was absolutely first class. Thank you to everyone, surgeons, doctors, nurses and all support staff. Every...

21 April 2016

Horrendous Exoerience!

I went into triage at 1:15am in active labour. However none of the midwives/doctor seemed to realise this. I was only 35 weeks and 4 days...

18 April 2016

Excellent care from the orthodontic department at Good Hope Hospital

Very happy indeed with the care and treatment received by my daughter in the orthodontic department at Good Hope Hospital over a period o...

5 April 2016

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust