City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 104 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

Get directions to City Hospital

Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96.74% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

91.32% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93.42% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

104.56% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

86%Patients recommend this hospital. 384 responses

Friends and Family Test score: A&E

75%Patients recommend this hospital. 185 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77staff recommend this hospital for care. 150 responses. 6836 staff work at this trust.

Friends and Family Test score: Staff - Work

59staff recommend this hospital as a place to work. 150 responses. 6836 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 1149 responses.

Latest reviews of this hospital

Appointment system chaotic

I had an appointment at the dermatology unit at Sheldon Block for 9th May 2017. I cancelled as I was due to go on holiday and was told t...

13 September 2017

Staff

From a personal experience I would like to express the attitude of staff, they are so rude and really treat the patient with no respect i...

6 September 2017

Maternity services.

I went to the hospital on saturday with my daughter and her husband. I felt I had to put a comment on here because the care she recieved ...

5 September 2017

Serenity suite

Gave birth in the serenity suite on 27th august 2017 to a baby boy. All I can say is the experience I received this time round was brilli...

5 September 2017

Absolutely superb!!!!!

Had my first baby at city hospital recently and would highly recommend. Gave birth on the delivery suite and was fortunate enough to have...

4 September 2017

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust