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City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 63 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 581 responses

Friends and Family Test score: A&E

77%Patients recommend this hospital. 412 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

65%staff recommend this hospital for care. 948 responses

Friends and Family Test score: Staff - Work

48%staff recommend this hospital as a place to work. 948 responses

Latest reviews of this hospital

Delivery Ward

I gave a birth to my first baby. Originally I planned to give a birth at serenity suite, however, I was overdue for two weeks and I was i...

27 July 2015

Feedback

I gave birth to my baby in November 2014. The staff on shift failed to give me any pain relief despite me asking for it. After 48 hours o...

22 July 2015

Hysteroscopy procedure

I had a second hysteroscopy procedure last Thursday my previous one being last year. This time it was carried out under a local anaesthet...

19 July 2015

Excellent care

I came as a very nervous patient for wisdom teeth removal and from the first initial appointment I was very impressed with how I was deal...

25 June 2015

Getting an appointment

Referred from a GP. I was originally sent an appointment over 2 months away. Emailed to ask for an earlier appointment and had no reply. ...

24 June 2015

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust