City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 87 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.33% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

82%Patients recommend this hospital. 575 responses

Friends and Family Test score: A&E

86%Patients recommend this hospital. 547 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6262% staff recommend this hospital for care. 856 responses. 6867 staff work at this trust.

Friends and Family Test score: Staff - Work

4848% staff recommend this hospital as a place to work. 856 responses. 6867 staff work at this trust.

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 1356 responses.

Latest reviews of this hospital

Blamed for not receiving my appointment letter

I have struggled with painful, impacted wisdom teeth for years and eventually managed to get a dentist to refer me last year for removal ...

26 September 2016

Excellent nursing care

Many times one hears of the failings of hospitals to deliver good nursing care. I cannot fault the dedication of cancer care Doctors and...

22 September 2016

A and e doctors just do not listen

I have a ongoing urology problem that unfortunately someone took fast track away to d17 I have to come through a and e my god trying to g...

6 September 2016

Excellent nursing & physician care with dignity

I visited this dept. on 13/8/16 for a flexible sigmoidoscopy further to being called the morning before by an admin person who was very p...

15 August 2016

This only concerns the City Hospital pharmacy- poor service

I am being treated for blood clots in the lungs in the second pregnancy (bilateral pulmonary embolism). Was given by my doctor a prescrip...

12 August 2016

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust