City Hospital

Telephone: 0121 554 3801
Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH
Website: http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 41 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

145% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

153% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

96%Patients recommend this hospital. 534 responses.

Friends and Family Test score: A&E

79%Patients recommend this hospital. 697 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

72% of staff would recommend this organisation as a place to be treated. 1275 responses. 7398 staff work at this organisation.

Friends and Family Test score: Staff - Work

64% of staff would recommend this organisation as a place to work. 1268 responses. 7398 staff work at this trust.

Latest reviews of this hospital

PMB Clinic

I arrived early for a very busy clinic. I was scanned immediately, saw consultant immediately after and had biopsies taken. From sta...

22 November 2014

No appointment letter sent to me,your mistake not mine

I have been suffering for months,and have attended all of my appointment s,suddenly I am told that I missed an appointment on the 30th Se...

17 October 2014

Not recommended.

Worst hospital in birmingham. No organisation with their doctors or appointments. Always behind schedule on notes of patient so waiting o...

29 September 2014

Conveyor belt treatment

Referred here as I was diagnosed with fibroids whilst away from home. My experience elsewhere was very positve, however here I felt I had...

12 September 2014

Best hospital I've been too the staff couldn't do enough.

I got to city hospital at about 5pm on the 23rd august I was seen by a nurse after booking in then taken to have my bloods done then a X-...

24 August 2014

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust