East Surrey Hospital

01737 768511 Canada Avenue , Redhill, Surrey, RH1 5RH
http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 256 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at East Surrey Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

5.13% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

10.26% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 751 responses

Friends and Family Test score: A&E

96%Patients recommend this hospital. 818 responses

Friends and Family Test score: Maternity

Friends and Family Test Score: Community

95%Patients recommend this hospital. 1417 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 132 responses.

Latest reviews of this hospital

111 service at Christmas

I had need to phone 111 over Christmas. The response was immediate, the advice very caring with 3 phone calls from base during the day to...

22 February 2017

No empathy

I visited East Surrey Hospital last night with a friend who had fractured her hand. I felt that the nurse who saw to us was simply in a r...

21 February 2017

We were returning from holiday on 8 hour flight. Early in the morning I felt...

We were returning from holiday on 8 hour flight. Early in the morning I felt ill and passed out. I fainted for around 30 seconds to 1 min...

21 February 2017

Nobody found time to help

Nobody found time to help I was in Burstow High Dependency Postnatal Unit. From the very first night my baby was born I was calling th...

21 February 2017

Some concerns

For the majority of my 6 days' stay in ESH I was well looked after but there are definite improvements that could be made just by staff b...

19 February 2017

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Last updated on 20 May 2013.

Information supplied by Virgin Care Services Ltd