East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 193 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

98%Patients who would recommend this hospital as a place to be treated. 502 responses.

Friends and Family Test score: A&E

98%Patients recommend this hospital. 751 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

89% of staff would recommend this organisation as a place to be treated. 782 responses. 3614 staff work at this organisation.

Friends and Family Test score: Staff - Work

78% of staff would recommend this organisation as a place to work. 775 responses. 3614 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Care of a terminal stroke patient

My lovely friend was admitted to Chaldon Ward after suffering a sudden stroke. She died 2 1/2 weeks later. I cannot praise the staff on C...

22 October 2014

outward childrens

my 8 week old baby was taken in ill with bhronculitis and took a turn for the worse on a sunday, the nurses were unbelievable and deserve...

21 October 2014

Care and attention

I have just returned home after receiving a Pacemaker operation. On Tuesday I visited my doctor because of symptoms of breathlessness. ...

17 October 2014

good standard of care

I had a nasty accident on July 18 and had good care from AE dept especially one particular member of staff Then had an operation to ins...

16 October 2014

Mixed - the phone service is terrible

My mum has been in and out of East Surrey hospital over the last month. She is currently on Leigh ward, having been held in recovery for ...

14 October 2014

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust