East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 168 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

1.41% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.53% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

82 from 680 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

77 from 745 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

So much wrong about my wife's treatment

My wife was admitted as an emergency via A and E with suspected renal failure acute dehydration, nausea and diarrhoea discharged and subs...

29 July 2014

Endescope

I had a endescopy done on the 24/07/14.To say I was stressed out prior to getting there is a understatement! To be very honest I truly b...

25 July 2014

Neurology Department

I have attended the Neurology Department in this hospital several times over the past few years and have been treated with great respect ...

25 July 2014

Excellent care in the stroke clinic

I accompanied my mother on a visit this week to the acute medical unit after she had a mini stroke (TIA). We were seen promptly and well ...

25 July 2014

Kidney Operation

I spent 6 days in Buckland ward having my right kidney removed and cannot fault the care and patience of the nursing staff, sometimes in ...

20 July 2014

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust