East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 282 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

5.13% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

10.26% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 857 responses

Friends and Family Test score: A&E

96%Patients recommend this hospital. 750 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

88%staff recommend this hospital for care. 533 responses

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 533 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

This is to follow up a story already posted by me on this website. I flagged...

This is to follow up a story already posted by me on this website. I flagged that I received a Discharge Summary that was highly inaccur...

30 June 2015

Children's Accident and Emergency

I have been through children's A and E twice now with my little boy and both times the staff were amazing, very attentive, supportive and...

28 June 2015

Adrenal Gland removal

After cancer surgery in Oct 2013 my cancer reappeared in April 2015, detected following a routine follow up CT scan. Things moved quickly...

28 June 2015

Amazing care in the event of a nasty bike accident

I was admitted via Accident and Emergency after a nasty fall from my bike directly on to my head that impacted right down my spine, causi...

28 June 2015

Visit to A and E

Went yesterday after instruction from GP. Maybe not a busy time but we were attended to quickly and efficiently. We were particularly imp...

25 June 2015

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust