East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 243 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

5.13% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

10.26% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 577 responses.

Friends and Family Test score: A&E

96%Patients recommend this hospital. 754 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

90%staff recommend this hospital for care. 367 responses

Friends and Family Test score: Staff - Work

76%76%% staff recommend this hospital as a place to work. 367 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

My trip to Redhill's SAU

Got sent by ambulance by my doc. Ambulance crew cheery and reassuring. Was taken straight to SAU and during the day under went blood ...

31 March 2015

2nd operation cancelled last minute

Call 530pm today cancelling the wife operation for a second time bed management say no beds. Totally disgrace that the bed management can...

19 March 2015

making the best of a bad situation!

as i live in Oxford, i can see that there needs to be a major cash injection! The staff do their best with dated equipment and resources!...

14 March 2015

Emergency care

Today Sunday 8th March my husband came to A and E with heart palpitations. We were looked after so well and the environment was clean, ca...

8 March 2015

The Care of my Mother

My mother was brought into A&E after a bad fall with a deep head cut. She was101 years old. The A&E staff gave her excellent care...

6 March 2015

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust