East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 173 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

1.41% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.53% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

80 from 715 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

75 from 539 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Visit to A and E 17/8

My wife had to visit A and E last night after calling 111. From start to finish (she came home) we found all the staff professional, he...

18 August 2014

Delivery suite rusher ward

My wife gave birth here on Tuesday and I must say what a pleasure it was to deal with staff that want to be there and will take time to l...

15 August 2014

A and E care

Thank you so much for the care you gave my husband today. We, as most people were extremely anxious about our visit. What would the diagn...

11 August 2014

Absolutely brilliant staff throughout whole maternity exp

The maternity staff of Rusper Ward, Delivery Suite and Burstow wards were fantastic! So hard working, went above and beyond and had to d...

31 July 2014

Potential kidney stones

im very disappointed in the treatment i have received in this department i feel i have been pushed from pillar to post and im still no cl...

31 July 2014

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust