East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 243 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

5.13% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

10.26% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 571 responses.

Friends and Family Test score: A&E

93%Patients recommend this hospital. 604 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

90% of staff would recommend this organisation as a place to be treated. 367 responses. 3619 staff work at this organisation.

Friends and Family Test score: Staff - Work

76% of staff would recommend this organisation as a place to work. 367 responses. 3619 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Thank you....

Having had my Mum admitted to ESH twice last year and my Dad currently in situ. I would just like to thank all the staff for the care and...

2 March 2015

Unclean and extremely poor parking facilities

There was blood on the bed when my mother was admitted. This was from a previous patient. Also parking is non existent so get a taxi if...

2 March 2015

op cancelled last min

due to have op Monday 2nd march what i have been waiting for since November Friday late evening i got a call to say no beds op is cancell...

1 March 2015

Maternity ward/delivery suite

As a first time mother to be, I rang the unit to discuss concerns I had about my unborn baby. Staff were very attentive over the phone, ...

25 February 2015

Maternity

I had my first baby in January 2015 at ESH and 5 weeks on I'm still traumatised from the horrendous experience. I went into labour early ...

23 February 2015

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust