East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 205 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

96%Patients recommend this hospital. 475 responses.

Friends and Family Test score: A&E

98%Patients recommend this hospital. 482 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

90% of staff would recommend this organisation as a place to be treated. 367 responses. 3619 staff work at this organisation.

Friends and Family Test score: Staff - Work

76% of staff would recommend this organisation as a place to work. 367 responses. 3619 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A&E for my son

My son severely burnt his arm and hand - we were seen very quickly and the nurses were calm, quiet and kind. They kept my son's anxietie...

23 November 2014

Great birth experience

I gave birth at East Surrey earlier this month and wanted to recommend their maternity service based on my experience. The birthing room...

23 November 2014

The continuity of care is appauling

My elderly cousin is currently in the hospital. She has dementia, a bowl that repeatedly twists called a sigmund vulvulous, a hiatus he...

18 November 2014

Excellent service

Had a couple of 'funny turns' recently. Nausia and dizziness, and a couple of 'absenses'-mini blackouts I'm calling them! GP got me 8am s...

15 November 2014

Lost sight and no one seems to care

Having visited the hospital due to losing my sight in my left eye in October, I have found the following issues:- 1, staff uniformed o...

11 November 2014

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust