East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 273 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

5.13% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

10.26% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 721 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 737 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

90%staff recommend this hospital for care. 367 responses

Friends and Family Test score: Staff - Work

76%staff recommend this hospital as a place to work. 367 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

uncaring

Am waiting for botox into bladder op pre assessment say i have to stay overnight have various medical problems. February, operation canc...

22 May 2015

a and e

my daughter was taken to a and e by ambulance with suicidal thoughts at midnight . she was left in a waiting area and when i arrived an h...

20 May 2015

Big Thank you Godstone ward

May 17th-24th 2015 I'd like to say a massive thank you to all the staff at Godstone ward in East Surrey. The way you looked after me was...

20 May 2015

Excellent A&E but follow up needs reviewing

My initial treatment in A&E was excellent. The fracture clinic was busy but somewhat impersonal. First visit OK but second resulted in my...

19 May 2015

Patient care: 5 star. Hospital management 0 star.

First things first. The staff are excellent and will help all they can.... but they couldn't find out where my wife had been sent too...

18 May 2015

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust