East Surrey Hospital

Telephone: 01737 768511
Address: Canada Avenue, Redhill, Surrey, RH1 5RH
Website: http://www.surreyandsussex.nhs.uk

4 out of 5 stars

Based on 227 ratings for this hospital

Overview

East Surrey Hospital provides emergency, maternity, children's and complex services on a greenfield site surrounded by trees and the Surrey countryside. Close to the major towns of Redhill, Reigate and Horley over 50% of our patients also come from north-east West Sussex.
We have extensive and modern facilities you would  expect in progressive district general hospitals, including MRI and CT scanners, intensive and coronary care units.
We have lower than average waits for diagnostic tests and are meeting our 18 week waits for treatment. Our mortality rate is lower than expected.
Our newly refurbished birthing unit has four brand new birthing pools and ensuite rooms decorated to a high standard.
We also offer amenity rooms for those patients who would wish to be nursed in a single room with ensuite facilities for an additional charge. Our amenity bed scheme is not a form of private treatment and all your clinical care will be provided on the NHS. Income generated by the amenity bed scheme is always reinvested into NHS patient care.

Contact details, map and directions

East Surrey Hospital

Tel: 01737 768511

Address: Canada Avenue, Redhill, Surrey, RH1 5RH

Website: http://www.surreyandsussex.nhs.uk

Email: pals@sash.nhs.uk

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Quality of service at East Surrey Hospital

This hospital is managed by Surrey and Sussex Healthcare NHS Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 608 responses.

Friends and Family Test score: A&E

96%Patients recommend this hospital. 639 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

90% of staff would recommend this organisation as a place to be treated. 367 responses. 3619 staff work at this organisation.

Friends and Family Test score: Staff - Work

76% of staff would recommend this organisation as a place to work. 367 responses. 3619 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

positive experience

My husband had a serious seizure on Friday night (23-24th Jan). Although he had had epilepsy for many years he has never had such a prolo...

26 January 2015

Dangerous understaffing and hygiene on Burstow

Please be very careful before choosing to give birth here. The staff are lovely but it is extremely understaffed and the levels of care a...

25 January 2015

My mum's stay

My Mum was admitted through A&E after calling for an ambulance on Thursday night....we were seen quickly and my mum was treated accor...

25 January 2015

aftercare after birth

I had an emergency cesarean after hours of labor. The midwives were supportive, friendly and encouraging. The surgeons were excellent and...

25 January 2015

A labour nightmare

East Surrey hospital suffers from not enough staff to assist the levels - lack of communication - poor hygiene - to say the least. This...

24 January 2015

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Last updated on 20 May 2013.

Information supplied by Surrey and Sussex Healthcare NHS Trust