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The Whittington Hospital

Telephone: 020 7272 3070
Address: Magdala Avenue, London, N19 5NF
Website: http://www.whittington.nhs.uk

4 out of 5 stars

Based on 189 ratings for this hospital

News:

  • Innovative cancer programme wins national award
  • Dr Foster guide names The Whittington Hospital as having a significantly lower than expected mortality rate

Overview

The Whittington Hospital is part of Whittington Health which provides general hospital and community services to 500,000 people living in Islington and Haringey as well as other London boroughs including Barnet, Enfield and Camden. The organisation was established in April 2011 following the merger of The Whittington Hospital NHS Trust with NHS Islington and NHS Haringey community health services. We have an income of £281m and more than 4,000 staff delivering care across North London in The Whittington Hospital and from 30 locations in Islington and Haringey. As one organisation providing both hospital and community services, we are known as an “integrated care organisation”. For more information, please visit www.whittington.nhs.uk  

Contact details, map and directions

The Whittington Hospital

Tel: 020 7272 3070   Fax: 020 7288 5550

Address: Magdala Avenue, London, N19 5NF

Website: http://www.whittington.nhs.uk

Get directions to The Whittington Hospital

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Latest news

Innovative cancer programme wins national award

A Whittington Health programme to provide fast and safe treatment for cancer patients has won a national patient safety award. The programme aims to reduce the amount of time it takes for cancer patients with suspected neutropenic sepsis (a potentially fatal complication from chemotherapy) to receive treatment.

The team running the programme won the patient safety award in the Quality in Care (QiC) Excellence in Oncology Awards. The oncologist-led programme, which is part of Whittington Health’s award winning Acute Oncology Service, enables chemotherapy patients who become unwell to receive quick and coordinated care between the London Ambulance Service and The Whittington Hospital’s emergency department. When patients need treatment for suspected neutropenic sepsis, they are instructed to call 999. A live alert is then sent to the London Ambulance Service and the emergency department, and a pre-arranged treatment plan is followed by clinical staff. The collaborative working and live alert system means that the patients are treated more quickly and safely.
 
Judges on the awards panel described it as "an excellent example of collaboration" and that it "shows what we can do to really improve safety for cancer patients." Pauline Leonard, lead cancer clinician and consultant medical oncologist at Whittington Health, said: "We are absolutely delighted with this award. This innovative programme aims to coordinate urgent care for chemotherapy patients quickly and efficiently. "Through collaborative work with the London Ambulance Service, we have created an intuitive programme that has tailored and safe care at its heart."

Last updated on 23 December 2013.

Dr Foster guide names The Whittington Hospital as having a significantly lower than expected mortality rate

The Whittington Hospital has a significantly lower than expected mortality rate, according to the 2013 Dr Foster Hospital Guide.

The guide provides an assessment of standards and services at hospitals in England using seven key measures of mortality.

It names the hospital as one of 20 hospital trusts that are low on at least two of Dr Foster’s main measures .

The Whittington Hospital has a significantly lower than expected Hospital Standardised Mortality Ratio (HSMR) – a measure of deaths occurring in hospitals.

The guide also shows that the hospital has a low mortality rate in the Summary Hospital-level Mortality Indicator (SHMI) - another key measure of hospital mortality.

According to the latest data from the Health and Social Care Information Centre, which publishes figures for the SHMI, the hospital had the lowest figures for April 2012 to March 2013.

Dr Martin Kuper, medical director at Whittington Health, said: “We are very proud of our strong reputation for providing safe patient care.

“We are particularly proud to have the lowest death rate in England in the Summary Hospital-level Mortality Indicator (SHMI).

“The indicator shows mortality rates at the hospital and after discharge. Our ranking as having the lowest mortality rate in the SHMI is testament to the excellent care provided by our staff both at The Whittington Hospital and in the community.

“We are committed to providing better coordinated care in the hospital and community, and will continue to strive for safe care for our patients.”

The SHMI is the ratio between the actual number of patients who die while in hospital or in the 30 days following discharge and the number who would be expected to die given the characteristics of the patients treated there, on the basis of average England figures.

For the last two years, The Whittington Hospital has had a strong reputation for safe care, consistently having one of the lowest death rates in England, which is a key criteria for measuring patient safety.

Last updated on 23 December 2013.

Quality of service at The Whittington Hospital

This hospital is managed by The Whittington Hospital NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.19% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.92% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 486 responses

Friends and Family Test score: A&E

89%Patients recommend this hospital. 330 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77%staff recommend this hospital for care. 906 responses

Friends and Family Test score: Staff - Work

60%staff recommend this hospital as a place to work. 906 responses

Friends and Family Test Score: Community

96%Patients recommend this hospital. 432 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 164 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Ambulatory Care Centre

I was diagnosed with pneumonia recently and have received excellent treatment. The doctors and nurses do an amazing job. In the ambulato...

20 August 2015

Secretary staff

I am very disappointed by the rheumatology secretarial staff for my consultant, and find the level of service appalling. My consultant l...

20 August 2015

A+E Dismal

Ambulance services brought me to the Whittington Hospital's Accident and Emergency Dept in the early hours of the morning in late May 201...

20 August 2015

Very rude doctor

I was brought to Whittington hospital via ambulance as I am 6 weeks pregnant and had bad cramps and I was bleeding. I was in bad pain a v...

19 August 2015

Very rude nurse

I was brought into the A&E on the night of 18th/8/2015 with vomiting and severe stomach aches. However, the treatment started off very we...

19 August 2015

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Last updated on 23 December 2013.

Information supplied by The Whittington Hospital NHS Trust