Charing Cross Hospital

020 3311 1234 Fulham Palace Road , London, W6 8RF
https://www.imperial.nhs.uk/our-locations/charing-cross-hospital

3.5 out of 5 stars

Based on 149 ratings for this hospital

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Overview

Charing Cross main entrance

Charing Cross Hospital provides a range of acute and specialist services, a 24/7 accident and emergency department and hosts the hyper acute stroke unit for the region. It is also a growing hub for integrated care in partnership with local GPs and community providers.

Contact details, map and directions

Charing Cross Hospital

Tel: 020 3311 1234

Address: Fulham Palace Road, London, W6 8RF

Website: https://www.imperial.nhs.uk/our-locations/charing-cross-hospital

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Departments and services

To search for a specific treatment, use our full list of departments

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Last updated on 16 May 2014.

Quality of service at Charing Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1108 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 415 responses

Friends and Family Test score: Staff - Care

7676% staff recommend this hospital for care. 862 responses. 9878 staff work at this trust.

Friends and Family Test score: Staff - Work

6060% staff recommend this hospital as a place to work. 862 responses. 9878 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 4215 responses.

Latest reviews of this hospital

5 Star Service on the Frontiline of NHS Cuts

Firstly I want to thank all of the staff at CX for the diligent care given to my Partner and myself, during his very recent overnight sta...

26 August 2016

Unclean, cold and uninformative

The sliding door at the entrance needs its sensor checking and, as a result the waiting area is chilly. Fumes from staff and patients tak...

20 August 2016

Experience of taking a friend to this hospital

I took a friend via an ambulance to A&E. He had fallen (but softly), was very confused and suffers from Parkinson's. The ambulance crew w...

16 August 2016

Great support from PALS.

Just like to thank PALS at Charing Cross hospital for sorting things out for me today. It's such a help to be able to drop in and see a p...

15 August 2016

Same day admissions elective care

Took a family member in today for elective day surgery, we arrived at 06: 55 (unit opens at 7am). We were all met by what can only be des...

15 August 2016

Nearby Hospitals

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Last updated on 15 March 2016.

Information supplied by Imperial College Healthcare NHS Trust