Charing Cross Hospital

020 3311 1234 Fulham Palace Road , London, W6 8RF
https://www.imperial.nhs.uk/our-locations/charing-cross-hospital

3 out of 5 stars

Based on 149 ratings for this hospital

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Overview

Charing Cross main entrance

Charing Cross Hospital provides a range of acute and specialist services, a 24/7 accident and emergency department and hosts the hyper acute stroke unit for the region. It is also a growing hub for integrated care in partnership with local GPs and community providers.

Contact details, map and directions

Charing Cross Hospital

Tel: 020 3311 1234

Address: Fulham Palace Road, London, W6 8RF

Website: https://www.imperial.nhs.uk/our-locations/charing-cross-hospital

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Departments and services

To search for a specific treatment, use our full list of departments

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Last updated on 16 May 2014.

Quality of service at Charing Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1108 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 415 responses

Friends and Family Test score: Staff - Care

7676% staff recommend this hospital for care. 862 responses. 9878 staff work at this trust.

Friends and Family Test score: Staff - Work

6060% staff recommend this hospital as a place to work. 862 responses. 9878 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 4215 responses.

Latest reviews of this hospital

Ent review

Me and my daughter of 17 was referred to this hospital from another hospital due to my daughter having GPA ( granulomatosis with polyangi...

17 September 2016

Appointment system terrible

Been waiting for an appointment for 6 weeks after my specialist referred me. When I rang to see what's happening they have no record of m...

7 September 2016

appalling weekend care

we visited a patient today who had fallen whilst getting into bed - she was still in shock and shaking when we arrived but there was no n...

4 September 2016

Gall bladder complications

My wife is currently an in patient at Riverside ward receiving treatment for gallstones. Yesterday morning she was transferred to Hammers...

2 September 2016

Something needs to be improved

Food is terrible.Some of the nurses and doctors in A&E are not very good at inserting a cannula or doing a blood test.But all the st...

30 August 2016

Nearby Hospitals

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Last updated on 15 March 2016.

Information supplied by Imperial College Healthcare NHS Trust