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Weston General Hospital

Telephone: 01934 636363
Address: Grange Road, Uphill, Weston-Super-Mare, BS23 4TQ
Website: http://www.waht.nhs.uk

4 out of 5 stars

Based on 73 ratings for this hospital

News:

  • Weston seen as “Caring” by the Care Quality Commission with further improvements needed
  • Weston seen as “Caring” by the Care Quality Commission with further improvements needed
  • Weston seen as “Caring” by the Care Quality Commission with further improvements needed

Overview

Front entrance of the hospital

Weston General Hospital is part of Weston Area Health NHS Trust - the smallest actue Trust in England. We're a small, friendly, patient focused NHS General Hospital able to offer a range of excellent clinical services both on-site and in conjunction with larger hospitals across Bristol and Somerset. 

Our clinical, nursing and allied health staff (such as physiotheraptists, occupational therapists and dieteticians) are well qualified and dedicated to delivering high standards of patient treatment and care. Our patients' well-being is at the heart of everything we do . 

We provide different specialities such as: Orthopedics, a midwife run maternity unit, an Oncology Day Unit, Cardiology, WISH sexual health clinic, day surgery, general surgery and a 24 hour Emergency Department that sees about 55,000 people a year. We also provide specialist support for elderley patients such as 'Bob's Forget me Not' dementia cafe on Kewstoke ward and stroke services.

Our in-patients benefit from free Wi-Fi and can bring smart phones and tablets into the hospital. Alternatively patients can listen to in-house entertainment from our award winning Sunshine radio station (who also broadcast a request show for patients). 

We offer a full chaplaincy service for people of all faiths and none.

In a national survey our food was voted among the best in the region scoring 98.9%. Catering for all lifestyle and religious dietary requirements we offer vegetarian, halal, kosher and gluten free options.

For patients and visitors we have a Costa Coffee in the front entrance and Rafters restaurant on the ground floor. Rafters also has outside seating overlooking our duckpond offering a place of calm and peace. 

We are also able to provide private facilities for our patients through The Waterside Suite where all profits go straight back into the hospital. 

Contact details, map and directions

Weston General Hospital

Tel: 01934 636363   Fax: 01934 647029

Address: Grange Road, Uphill, Weston-Super-Mare, BS23 4TQ

Website: http://www.waht.nhs.uk

Email: wnt-tr.PressOffice@nhs.net

Get directions to Weston General Hospital

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Latest news

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

Weston seen as “Caring” by the Care Quality Commission with further improvements needed

The Care Quality Commission (CQC) have released their inspection report on Weston Area Health NHS Trust and have given Weston an overall rating of Requires Improvement.

In all areas of its service, the Trust  was rated as  Good for caring  and  staff received “overwhelmingly positive” praise and were described in the report by patients as “dedicated, “compassionate”  “kind and respectful”.

 

Child and adolescent mental health community services received an overall rating of Outstanding. Strong nurse leadership and staff engagement were also given special praise by the CQC.

Two specific safety concerns meant that safety in the Trust was rated as Inadequate. This was around the assessment and management of patients in the Emergency Department (ED) during busy periods of high patient attendance, and medical staffing levels - especially in medical care - impacting on to the supervision of junior doctors.

 

New Chief Executive of Weston Area Health NHS Trust, James Rimmer, describes the Trust’s reaction to the report:  

 “We are extremely proud that our services have been rated “good” for caring across the board. We have a great team of staff and volunteers at Weston and I’d like to thank them all for their hard work and loyalty to our patients. We fully take on board the CQCs findings. Weston requires improvement. Our staff truly care about their patients, and I’m confident they’ll deliver it.

 

“The CQC told us how clean the hospital is and how engaged and patient focused we are as an organisation. We can see from this latest inspection that the Trust has made significant progress since our last CQC visit two years ago” he said.

 

“Nevertheless the report has raised significant concerns. We recognise there needs to be an urgent and intense focus on safety in the two areas the CQC have identified for urgent improvement, as well as focusing on those services highlighted as requiring improvement.”

 

Several actions have already been taken as a result of the CQC report.  These include:

 

Emergency Department (ED)

  • A revised patient assessment process has been implemented in line with national guidance so ED can cope better during periods of high patient attendance.
  • A strengthened assessment process has been introduced, so there is early review of patients with closer monitoring of ambulance arrivals during periods of high demand.

Talking about actions in the Emergency Department James said “The Trust has already taken action to improve our patient assessment times since the CQC visit in May. Patients can now be assured our initial assessment will be much more timely.”

 

Actions on Medical staffing

  • Developing new partnership arrangement with surrounding Trusts. Increasing medical staff numbers by looking at sharing doctors and clinical work.
  • Improving the support, training and supervision of junior doctors by the Consultant teams through new induction programme. Intensifying levels of supervision and increasing Consultant time on the wards.

Reacting to concerns about medical staffing  James said:

 

“Our Consultant and medical teams work extremely hard, but this issue will only be tackled by taking a region wide approach. Currently I’m in discussions with surrounding Trusts to create new partnerships and arrangements to help us.

 

The skill mix of staff and admissions procedure into the Harptree High Care Unit was also raised as a particular concern in the report. As a result the Trust has increased the staff to patient ratio. Admissions into Harptree are now overseen by a Consultant with greater oversight from the Intensive Care Unit.

Read more HERE 

 

Last updated on 26 August 2015.

News and views from Weston

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Alternatively visit our website www.waht@nhs.net.

Last updated on 27 October 2014.

Quality of service at Weston General Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.46% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

11.47% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 241 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 672 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

60%staff recommend this hospital for care. 91 responses

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 91 responses

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 30 responses.

Latest reviews of this hospital

Treatment at Endoscopy Dept.

Seen promptly, staff were courteous, treatment first class at a worrying time for my wife and myself. With negative news from media etc,...

22 August 2015

Nut Allergy

I would just like to thank everyone who was involved in the care of my 5 year old Son last Week after we arrived in A&E on Wednesday even...

17 August 2015

Prostate biopsy

Just had a prostate biopsy. The nurses doing the biopsy were brilliant. Thank you for being so kind.

4 August 2015

Emergency admission review

I was taken into Weston general after collapsing at work with shortness of breath and chest pains. From the moment I arrived by ambulance...

31 July 2015

Camping trip accident

My first camping trip with a group we picked the worst weekend weather wise our tent was being blown around so got up to sort it at 3.30a...

29 July 2015

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Last updated on 26 August 2015.

Information supplied by Weston Area Health NHS Trust