Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 222 ratings for this hospital

News:

  • Quality Accounts 2013/14

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2013/14

Below is the Heart of England NHS Foundation Trust Quality Accounts 2013/14. 

Associated document

Quality Accounts.pdf (.pdf, 3.26 MB)

Last updated on 25 June 2014.

Quality of service at Good Hope Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 534 responses.

Friends and Family Test score: A&E

74%Patients recommend this hospital. 665 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68% of staff would recommend this organisation as a place to be treated. 22 responses. 10444 staff work at this organisation.

Friends and Family Test score: Staff - Work

64% of staff would recommend this organisation as a place to work. 22 responses. 10444 staff work at this trust.

Latest reviews of this hospital

My hernia, the Treatment Centre and the Day Case Unit

I am a man in my late sixties and, somewhat belatedly, I am leaving a few words about the care I received for my inguinal hernia. My G...

23 February 2015

impressed

my very elderly neighbour was admitted via A&E to ward 24 after suffering a head injury. The staff where so helpful and understandin...

23 February 2015

Day case unit

Just a few words to say how well I was treated at Good Hope hospital - from the lady on reception who even though extremely busy remained...

17 February 2015

A&E Experience: 11. p.m (approx) Saturday 14th August 2014

Having a long standing cardiac condition, the sudden loss of vision in one eye was enough to indicate a possible stroke. An overnight ca...

16 February 2015

Not happy!

Very disappointed in the hospital, relative was in with an infection in bone, bed cover had holes in, not changed bed, no cooperation at ...

9 February 2015

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Last updated on 25 June 2014.

Information supplied by Heart Of England NHS Foundation Trust