Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 184 ratings for this hospital

News:

  • Quality Accounts 2013/14

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2013/14

Below is the Heart of England NHS Foundation Trust Quality Accounts 2013/14. 

Associated document

Quality Accounts.pdf (.pdf, 3.26 MB)

Last updated on 25 June 2014.

Quality of service at Good Hope Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.54% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.82% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

64 from 264 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

30 from 789 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Cardio Aversion

My husband had cardio aversion treatment today in the treatment centre, the staff were amazing, explained everything clearly, even making...

26 August 2014

amazing quality of care on ward 20

I was treated with respect and dignity on ward 20, they were so attentive and I was really impressed with how quick everything was from d...

20 August 2014

Trauma Department Outpatients

After suffering an accident while on holiday in Scotland. I have been attending the Trauma Department at Good Hope Hospital for treatment...

18 August 2014

Restaurant

My Husband had an appointment at the hospital today at 10.00am. We arrived a little early as not familiar with the layout of the hospital...

15 August 2014

Awful !

I had a cyst remove on my right ovary I woke up in agony I had had a lot of bleeding from the surgery and had a drain and was on morphine...

15 August 2014

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Last updated on 25 June 2014.

Information supplied by Heart Of England NHS Foundation Trust