Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 234 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2015/16

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2015/16

Please see below for Heart of England NHS Foundation Trust's 2015/16 Quality Accounts.

 

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1304 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 1068 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6262% staff recommend this hospital for care. 489 responses. 10347 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 489 responses. 10347 staff work at this trust.

Friends and Family Test Score: Community

97%Patients recommend this hospital. 137 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 8342 responses.

Latest reviews of this hospital

Reasuring kind and respecful

I visited the treatment centre for a pelvic scan . The receptionist was friendly and kind i had to wait longer past my appointment as th...

21 August 2016

Before Care Great After Care Not Good

I had a planned c section at Good Hope. All involved prenatally were great including midwives, surgeons, doctors, anaesthetists. Recovery...

20 August 2016

Postnatal care midwife very rude

I had my first baby and chose good hope. The labour ward staff were amazing. I received fab one to one care after being induced. However ...

20 August 2016

Excellent hospital

I have recently been diagnosed with Triple Negative Breast Cancer. I would like to give my heartfelt thanks for all of the support I have...

19 August 2016

My father got diagnosed with bowel cancer at the age of 59. My uncle died of...

My father got diagnosed with bowel cancer at the age of 59. My uncle died of rectum cancer 3 months prior to my dads diognosis. My dad ha...

18 August 2016

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust