Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 237 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2015/16

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2015/16

Please see below for Heart of England NHS Foundation Trust's 2015/16 Quality Accounts.

 

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1095 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 1019 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6262% staff recommend this hospital for care. 489 responses. 10347 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 489 responses. 10347 staff work at this trust.

Friends and Family Test Score: Community

99%Patients recommend this hospital. 110 responses.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 8963 responses.

Latest reviews of this hospital

Compassionate,sympathetic and empathetic

My 93 year old mother-in-law was rushed into A&E early on this particular morning by ambulance. She was resident at a local nursing home...

24 July 2016

Mothers Recent In Patient Experience

Our Mother has recently been discharged from Ward 9 of Good Hope Hospital, following an inpatient stay in excess of 3 weeks. The care she...

22 July 2016

Ward 17

Great care and attention; and a cracking cup of tea! Thanks all.

21 July 2016

Cardiology

My wife had been suffering from very high heart rate and fibrillation. A consultant prescribed medication to clear up the fibrillation, ...

16 July 2016

cannot fault the team

My father was admitted to Good Hope Hospital with cellulitis and unfortunately ended up with a nasty chest infection which led to sepsis....

14 July 2016

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust