Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 224 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2016/17

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2016/17

Please see below for Heart of England NHS Foundation Trust's 2016/17 Quality Accounts.

 

Associated document

Quality Account 2017.pdf (.pdf, 2.69 MB)

Last updated on 26 June 2017.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98.19% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101.37% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96.73% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114.83% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 557 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 986 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73staff recommend this hospital for care. 932 responses. 10470 staff work at this trust.

Friends and Family Test score: Staff - Work

62staff recommend this hospital as a place to work. 932 responses. 10470 staff work at this trust.

Friends and Family Test Score: Community

98%Patients recommend this hospital. 142 responses.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 2989 responses.

Latest reviews of this hospital

Excellent care

My uncle who is 91 next week and has throat cancer has been taken into good hope .There he was given 4 blood transfusions because of low ...

20 August 2017

Thank you to the amazing staff

I had to go into the Day Case Unit recently and the worst part about it was the wait for my slot - though it's understandable considering...

15 August 2017

AMU Short Stay

From A&E to AMU Short Stay (Ward 18) was not what I expected having stopped in AMU (not Short Stay) before. The facilities, the calm and...

15 August 2017

Maternity services were exceptional.

I went into the maternity unit on Wednesday last week to be induced with my third child and from the minute I walked through the door at ...

15 August 2017

Good Hope Endoscopy dept - great care

Very friendly and professional treatment from all staff involved. Although a busy department everyone made time to provide personal conta...

15 August 2017

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Last updated on 26 June 2017.

Information supplied by Heart Of England NHS Foundation Trust