Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 221 ratings for this hospital

News:

  • Quality Accounts 2013/14

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2013/14

Below is the Heart of England NHS Foundation Trust Quality Accounts 2013/14. 

Associated document

Quality Accounts.pdf (.pdf, 3.26 MB)

Last updated on 25 June 2014.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 290 responses.

Friends and Family Test score: A&E

79%Patients recommend this hospital. 715 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 22 responses

Friends and Family Test score: Staff - Work

64%64%% staff recommend this hospital as a place to work. 22 responses

Latest reviews of this hospital

Excellent care in A&E

My son has autism and broke his arm at school. We were directed upon arrival at the hospital to the children's A&E department. The w...

31 March 2015

left and right

My dad was taken by ambulance today at around 5pm. At 2.45 am I've just arrived home. I rang at 9.00 pm to see what was happening with ...

28 March 2015

Superb care for a poorly toddler

We could not be more pleased with the excellent and very thorough care our 20 month old daughter received recently at Good Hope. All the...

25 March 2015

chaotic systems and provision

My elederly mother admitted. She is distressed because she has been treated unkindly no-one will talk to her about her treatment: presuma...

23 March 2015

Two overnight attendances, Feb and March through A&E

The hospital staff were always friendly and professional. The speed of service was very good given the number of people being managed at ...

16 March 2015

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Last updated on 25 June 2014.

Information supplied by Heart Of England NHS Foundation Trust