Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 248 ratings for this hospital

News:

  • Quality Accounts 2014/15

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2014/15

Please see below for Heart of England NHS Foundation Trust's Quality Accounts 2014/15

Associated document

Quality Account 2014 15.pdf (.pdf, 1.87 MB)

Last updated on 24 June 2015.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 1298 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 1011 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

63%staff recommend this hospital for care. 497 responses

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 497 responses

Friends and Family Test Score: Community

95%Patients recommend this hospital. 157 responses.

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 11440 responses.

Latest reviews of this hospital

ward 12

I would like to thank all the staff on ward 12 for their ongoing support, I collapsed on their ward and they acted fast efficient and ama...

3 September 2015

Day case surgery was excellent

Had a hysteroscopy, fibroid removal, curretage and coil insertion yesterday under general anaesthetic in the Day Case Unit. The system...

3 September 2015

6 hr wait; clearly could of been avoided!

Referred to goodhope after being sat in a walk in clinic for 2 hrs. The gp spoke to the amu team and I was quickly called back to make my...

2 September 2015

Troublesome two year old

My child decided that the best place to put a bead was not on the braclets we were making but up his nose. On contacting the GP surgery t...

1 September 2015

Breast reduction surgery

Thank you. The care, compassion, sensitivity and professionalism shown to me this week by the breast care team has been outstanding. That...

30 August 2015

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Last updated on 24 June 2015.

Information supplied by Heart Of England NHS Foundation Trust