Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 237 ratings for this hospital

News:

  • Quality Accounts 2014/15

Overview

Latest news

Quality Accounts 2014/15

Please see below for Heart of England NHS Foundation Trust's Quality Accounts 2014/15

Associated document

Quality Account 2014 15.pdf (.pdf, 1.87 MB)

Last updated on 24 June 2015.

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 884 responses

Friends and Family Test score: A&E

80%Patients recommend this hospital. 847 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 495 responses

Friends and Family Test score: Staff - Work

54%staff recommend this hospital as a place to work. 495 responses

Friends and Family Test Score: Community

98%Patients recommend this hospital. 168 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 9414 responses.

Latest reviews of this hospital

Whilst visiting dad everyday we met a healthcare assistant who was ever so kind

Whilst visiting dad everyday we met a healthcare assistant who was ever so kind to dad, shaved him everyday made sure he looked smart for...

26 April 2016

Heart attack

I recently had a heart attack a very serious one. l can only say the treatment I had of the ambulance crew to the hospital staff was apsu...

25 April 2016

Accident and Emergency department

I was brought into the accident and emergency department by my husband with back pain. I would normally grin and bear it until I could ge...

24 April 2016

need more doctord

Went on their via my doctor 6 hours later walked out not happy No information staff more interested in talking about The night before...

19 April 2016

Day case unit

My father attended the day case unit for a procedure to remove his cateract. He was requested to attend at 8am which he duly did. The r...

18 April 2016

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Last updated on 17 November 2015.

Information supplied by Heart Of England NHS Foundation Trust