Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 239 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2015/16

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2015/16

Please see below for Heart of England NHS Foundation Trust's 2015/16 Quality Accounts.

 

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 937 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 729 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

62%staff recommend this hospital for care. 489 responses. 10347 staff work at this trust.

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 489 responses. 10347 staff work at this trust.

Friends and Family Test Score: Community

100%Patients recommend this hospital. 78 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2625 responses.

Latest reviews of this hospital

Early Pregnancy unit and ward 2

My husband and I visited the early pregnancy unit and received the most tragic news. The staff were very factual when dealing with us but...

23 May 2017

Excellent from A and E receptionist to ward 18

I attended A and E on 18 May 2017 the service provided from the receptionist through to the doctors and nurses was exceptional. The staff...

23 May 2017

Poor hospital

My partner was took into the hospital at 1am on Sunday morning which was the 21st of may and the nurses were not talking to the doctors a...

21 May 2017

Amazing care for both patient and family

My grandfather was addmittted yo the hospital in dec16. After 2 weeks he died. I would like to thank the staff in ward 21 or 23 (I forg...

19 May 2017

Amazing care. No faukts

After the birth of my second child by c section in Feb 17. I can't rate the hospital higher. Staff amazing in every area. Thank you to...

19 May 2017

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust