Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 246 ratings for this hospital

News:

  • Quality Accounts 2014/15

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

Get directions to Good Hope Hospital

You can plan your journey with Transport direct.

Latest news

Quality Accounts 2014/15

Please see below for Heart of England NHS Foundation Trust's Quality Accounts 2014/15

Associated document

Quality Account 2014 15.pdf (.pdf, 1.87 MB)

Last updated on 24 June 2015.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 932 responses

Friends and Family Test score: A&E

82%Patients recommend this hospital. 886 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6262% staff recommend this hospital for care. 489 responses. 10347 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 489 responses. 10347 staff work at this trust.

Friends and Family Test Score: Community

99%Patients recommend this hospital. 146 responses.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 9623 responses.

Latest reviews of this hospital

AMUSS ward 18

I would like to say how friendly and efficient the staff on this ward were, nothing seemed to be too much trouble for the nurses on this...

21 June 2016

My recent Fall - 29 April Sutton New Road

Hi Team in Minor Injures Dept. A big thank you to the paramedics for the care and attention provided and putting up with my stories. ...

19 June 2016

Fabulous customer service

Arrived to queue at reception for Mum's pacemaker check up and was approached by lovely person who explained they were here to help bring...

17 June 2016

Discharge lounge

My mom was moving from ward 9 to the sheldon block, which was two building away from the Richard salt unit, so l recived a call later tha...

17 June 2016

Amazing staff....pre and post pregnancy

I had my twins in late March 2016 and I can not fault Good Hope maternity ward. We received amazing care as we were induced at 37wks, the...

16 June 2016

Nearby Hospitals

Find nearby Hospitals

Last updated on 17 November 2015.

Information supplied by Heart Of England NHS Foundation Trust