Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 233 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2015/16

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2015/16

Please see below for Heart of England NHS Foundation Trust's 2015/16 Quality Accounts.

 

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1009 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 754 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71%staff recommend this hospital for care. 768 responses. 10364 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 768 responses. 10364 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 106 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2168 responses.

Latest reviews of this hospital

My ten day stay in good hope hospital,

After being rushed into a&e with excruciatingly pain,the staff went through all the correct Proceedias to diagnose my problems which wa...

24 March 2017

friendly and helpful

Had to take mum for scans yesterday and the staff within the dept were so friendly and helpful. Mum was quite apprehensive about the scan...

24 March 2017

excellent service at the Maternity Department

Me and my wife went into the maternity ward at Good Hope Hospital it was our first visit to the hospital we was a little nervous especial...

20 March 2017

Treatment centre Good Hope hospital

Having attended the clinic today, for a hysteroscopy , I would just like to thank all staff for their kind & caring attitude towards myse...

13 March 2017

Cannot thank the hospital team enough for their excellent care.

I went into hospital early hours of the morning as my waters had broken. It was my second child and things seemed to be going the same wa...

9 March 2017

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust