Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 193 ratings for this hospital

News:

  • Quality Accounts 2013/14

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2013/14

Below is the Heart of England NHS Foundation Trust Quality Accounts 2013/14. 

Associated document

Quality Accounts.pdf (.pdf, 3.26 MB)

Last updated on 25 June 2014.

Quality of service at Good Hope Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

96%Patients who would recommend this hospital as a place to be treated. 659 responses.

Friends and Family Test score: A&E

78%Patients recommend this hospital. 750 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

58% of staff would recommend this organisation as a place to be treated. 1142 responses. 10398 staff work at this organisation.

Friends and Family Test score: Staff - Work

46% of staff would recommend this organisation as a place to work. 1140 responses. 10398 staff work at this trust.

Latest reviews of this hospital

Waiting times

More staff is needed, got referred to hospital from my GP. Got there to be greeted with a well mannered and very helpful receptionist onl...

20 October 2014

last days

My father in law ( 88years ) was admitted through A & E following a long period of ill health. Despite a busy night in A&E he wa...

20 October 2014

Bad Hope

Just a generally appalling hospital that if you're ever in the unfortunate circumstances of having to use them, you know you're in for a ...

20 October 2014

cardio ward-repeat visit

Not long left a review,but had to be re-admitted due to fresh complications.Same excellent care as last time,this time I was in for rathe...

19 October 2014

Emergency surgery Patients having to wait over 24 hours

As three members of our immediate family have worked or are working for the NHS I hate to complain as I'm a great believer in the NHS but...

16 October 2014

Nearby Hospitals

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Last updated on 25 June 2014.

Information supplied by Heart Of England NHS Foundation Trust