Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 234 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2015/16

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2015/16

Please see below for Heart of England NHS Foundation Trust's 2015/16 Quality Accounts.

 

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1009 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 754 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71%staff recommend this hospital for care. 768 responses. 10364 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 768 responses. 10364 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 106 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2168 responses.

Latest reviews of this hospital

Taking the "scare" factor out of braces

I started off at Good Hope for orthodontic treatment in 2011. Over the last 6 years I have found the staff to be helpful and methodical i...

21 February 2017

My care was exceptional

I attended the above unit to have a procedure to correct a Inguinal Hernia. Obviously being very apprehensive I arrived at 08. 00 hrs ...

19 February 2017

Arrogant social worker

I felt a social worker at Good Hope hospital was arrogant, ignorant of the facts and not bothered one bit about mum. They seemed to just ...

16 February 2017

My visit to the above department this week was most reassuring experience with..

My visit to the above department this week was most reassuring experience with the nursing staff and the doctor being not only profession...

15 February 2017

Baby born on Valentine's day

Delivered baby number 2 at Good Hope Hospital on Valentine's Day 2017. Had the most amazing experience from the minute we called up to...

15 February 2017

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust