Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 231 ratings for this hospital

News:

  • Quality Accounts 2014/15

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2014/15

Please see below for Heart of England NHS Foundation Trust's Quality Accounts 2014/15

Associated document

Quality Account 2014 15.pdf (.pdf, 1.87 MB)

Last updated on 24 June 2015.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 1298 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 1011 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

61%staff recommend this hospital for care. 477 responses

Friends and Family Test score: Staff - Work

50%staff recommend this hospital as a place to work. 477 responses

Friends and Family Test Score: Community

96%Patients recommend this hospital. 134 responses.

Latest reviews of this hospital

a big thank you

after 12 days in Goodhope my husband and myself cannot thank the staff in icu and gyne and the doctor for saving my life.

31 July 2015

Recent Gall bladder removal on Day Care Unit

I will never allow anyone in my company to refer to Good Hope Hospital as "no hope". From start to finish I can not fault my care from G...

30 July 2015

key hole gallbladder removal

my mother had her gallbladder removed in the day care surgery department on Tuesday 30th June came out on the Wednesday and was rushed ba...

27 July 2015

Dedicated caring staff

I was very impressed by the calm caring and friendly atmosphere the nurses created in this Unit, while I was there. They responded to a...

24 July 2015

Awesome visit to the Treatment Centre

I have some chronic conditions that mean I spend quite a bit of my time using NHS services and I have to admit, I was rather apprehensive...

23 July 2015

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Last updated on 24 June 2015.

Information supplied by Heart Of England NHS Foundation Trust