Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 249 ratings for this hospital

News:

  • Quality Accounts 2014/15

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2014/15

Please see below for Heart of England NHS Foundation Trust's Quality Accounts 2014/15

Associated document

Quality Account 2014 15.pdf (.pdf, 1.87 MB)

Last updated on 24 June 2015.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 1141 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 495 responses

Friends and Family Test score: Staff - Work

54%staff recommend this hospital as a place to work. 495 responses

Friends and Family Test Score: Community

98%Patients recommend this hospital. 177 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 10558 responses.

Latest reviews of this hospital

Brilliant

ASU, Ward 24, November - December 2015 My father had a stroke, which effected his entire left side and speech. During being in hospital ...

3 February 2016

Car Parking Good Hope Hospital

Staff and care at this hospital is very good. The problem is parking. There are too many patients from the surrounding areas coming to th...

3 February 2016

A big thank you to paramedics/AE and CDU for great care.

Having recently been admitted to GHH with severe low back pain query Cauda Equina, I cannot praise the staff enough for the the urgent a...

2 February 2016

Excellent care in resuscitation A&E ward

My husband was taken via an emergency ambulance to Good Hope hospital A&E resuscitation dept. He was very poorly with a racing heart ...

1 February 2016

I have been attending appointments at the orthodontic department with my son...

I have been attending appointments at the orthodontic department with my son since July 2011 and we have always been treated with respect...

31 January 2016

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Last updated on 17 November 2015.

Information supplied by Heart Of England NHS Foundation Trust