Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 235 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2015/16

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2015/16

Please see below for Heart of England NHS Foundation Trust's 2015/16 Quality Accounts.

 

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.04% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1304 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 1068 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6262% staff recommend this hospital for care. 489 responses. 10347 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 489 responses. 10347 staff work at this trust.

Friends and Family Test Score: Community

97%Patients recommend this hospital. 137 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 8342 responses.

Latest reviews of this hospital

Excellent

Had my little girl here in July and had a planned c-section. The whole experience was great, I was very nervous and the staff were very r...

25 September 2016

Thank you!

A huge thank you to Good Hope Hospital Our whole family would like to thank everyone who helped to save our Grandad, John. This is a Gra...

23 September 2016

Parking charges when our child was in Neonatal unit

Our son was born in early September 2016 and spent the first 2 weeks of his life in Neonatal. During this time we had to park at the hos...

22 September 2016

appointment 20/09/16

Had a review of my CCL at 10.00am.The staff from reception, blood test and doctor were pleasant and clearly professional and well organi...

20 September 2016

Very pleased

Had to be induced 2 weeks ago, and can't thank enough to all the staff. The midwife never left my side, and was great, explaining everyth...

20 September 2016

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust