Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 216 ratings for this hospital

News:

  • Quality Accounts 2013/14

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2013/14

Below is the Heart of England NHS Foundation Trust Quality Accounts 2013/14. 

Associated document

Quality Accounts.pdf (.pdf, 3.26 MB)

Last updated on 25 June 2014.

Quality of service at Good Hope Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 423 responses.

Friends and Family Test score: A&E

78%Patients recommend this hospital. 611 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68% of staff would recommend this organisation as a place to be treated. 22 responses. 10444 staff work at this organisation.

Friends and Family Test score: Staff - Work

64% of staff would recommend this organisation as a place to work. 22 responses. 10444 staff work at this trust.

Latest reviews of this hospital

superb treatment for my very poorly little boy

superb treatment for my very poorly little boy My Little boy was admitted to the Children's A&E on Tuesday 13th January at around 8....

22 January 2015

Badger clinic nurse was brilliant

Attended the badger clinic service on a Sunday with my 1 year old after referral by 111. Was ready for it to be rubbish as the staff memb...

18 January 2015

Care in the Day Case department

My whole experience in the Day Case department was positive. I was cared for by thoughtful and competent staff. Nothing was too much trou...

18 January 2015

Good Service.

I was very satisfied with A & E. As it happened I had pulled a muscle around the area of my heart. The nurse saw me within minutes....

18 January 2015

Attended for seizure....discharged with movicol!

The members of staff were polite. My son was taken into Aand E from school as he had a seizure for 6.5 mins with no PMH of seizure/epilep...

14 January 2015

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Last updated on 25 June 2014.

Information supplied by Heart Of England NHS Foundation Trust