Good Hope Hospital

Telephone: 0121 424 2000
Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR
Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

4 out of 5 stars

Based on 177 ratings for this hospital

News:

  • Quality Accounts 2013/14

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

Quality Accounts 2013/14

Below is the Heart of England NHS Foundation Trust Quality Accounts 2013/14. 

Associated document

Quality Accounts.pdf (.pdf, 3.26 MB)

Last updated on 25 June 2014.

Quality of service at Good Hope Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.54% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.82% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

72 from 156 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

33 from 851 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Totally disgutsed

My husband was taken into a and e with a referral from the gp for an mrI scan because he has been unable to stand up for 7 days due to le...

24 July 2014

maternity staff amazing

Excellent care recieved on wards 4, 5 and labour ward every single member of staff was fantastic. Student midwives amazing. First class c...

22 July 2014

INR Clinic

Had to recently go to to INR clinic, what a third world experience , completely disorganised no privacy or respect shown,what pathetic a...

21 July 2014

Shameful parking charges as usual

Went into A&E early Monday morning (approximately 8am). There was a single clinician on duty so waiting over an hour with only one pe...

21 July 2014

TEMS surgery

I was admitted on 14th July for TEMS surgery and stayed in Good Hope for one night. During that time I would like to say that all the sta...

16 July 2014

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Last updated on 25 June 2014.

Information supplied by Heart Of England NHS Foundation Trust