Heartlands Hospital

0121 424 2000 Bordesley Green East, Bordesley Green , Birmingham, West Midlands, B9 5SS
http://www.heartofengland.nhs.uk

3.5 out of 5 stars

Based on 164 ratings for this hospital

News:

  • Quality Accounts 2015/16

Overview

Contact details, map and directions

Heartlands Hospital

Tel: 0121 424 2000   Fax: 0121 424 2200

Address: Bordesley Green East, Bordesley Green, Birmingham, West Midlands, B9 5SS

Website: http://www.heartofengland.nhs.uk

Email: communications@heartofengland.nhs.uk

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Latest news

Quality Accounts 2015/16

Please see below for Heart of England's NHS Foundation Trust 2015/16  Quality Accounts.

Associated document

quality account_2016.pdf (.pdf, 1.09 MB)

Last updated on 29 June 2016.

Quality of service at Heartlands Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1250 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 607 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73staff recommend this hospital for care. 932 responses. 10470 staff work at this trust.

Friends and Family Test score: Staff - Work

62staff recommend this hospital as a place to work. 932 responses. 10470 staff work at this trust.

Friends and Family Test Score: Community

0.98%Patients recommend this hospital. 151 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 1914 responses.

Latest reviews of this hospital

brilliant; cannot failt them

I cannot knock them at all. My wife had a lot of complications during pregnancy which including having a pulmonary embolism, strep B and ...

21 June 2017

This is very frustrating for some people

There is absolutely no point telling people they will be coming back " in about 3 weeks" for a follow up appointment then six w...

20 June 2017

The treatment she received at this hospital is beyond excellent

My mom who is a cancer patient was recently addimetted to heartlands for a bowel obstructions. The treatment she received at this hospita...

19 June 2017

Weekend Care

Having come into Heartlands yesterday evening, Saturday, by ambulance I can't praise the Doctors and nurses in the A & E and Major B mor...

18 June 2017

Ward 11 Nurses

So within this month 2 years ago (June 2015) I was taken into hospital very ill, after being referred by my doctor. I was that unwell I c...

16 June 2017

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Last updated on 29 June 2016.

Information supplied by Heart Of England NHS Foundation Trust