St Albans City Hospital

Telephone: 01727 866122
Address: Waverley Road, St. Albans, Hertfordshire, AL3 5PN
Website: http://www.westhertshospitals.nhs.uk

4.5 out of 5 stars

Based on 119 ratings for this hospital

Overview

Picture of the main entrance to St Albans City Hospital

St Albans City Hospital is a local general hospital offering a number of services including planned surgery and a minor injuries unit.
 
The hospital also provides a wide range of diagnostic, outpatients and ophthalmology facilities.

The Breast Care Unit was formed in 2005 from the centralisation of breast services across west Hertfordshire.  The unit sees and investigates around 3000 new patients per year.

Contact details, map and directions

St Albans City Hospital

Tel: 01727 866122

Address: Waverley Road, St. Albans, Hertfordshire, AL3 5PN

Website: http://www.westhertshospitals.nhs.uk

Email: info@whht.nhs.uk

Get directions to St Albans City Hospital

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at St Albans City Hospital

This hospital is managed by West Hertfordshire Hospitals NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.41% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 151 responses

Friends and Family Test score: Staff - Care

63%staff recommend this hospital for care. 800 responses

Friends and Family Test score: Staff - Work

54%staff recommend this hospital as a place to work. 800 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Fertility clinic: Answer the phone!!!

So frustrated at phoning again and again with no-one ever answering. No answering service, no email, no way of getting in touch. This is ...

21 April 2015

Efficient and helpful

I took my neighbour's son who had injured his hand. He was seen quickly and shuttled off to x-Ray. Staff were sympathetic and assessed si...

19 April 2015

Day surgery-overnight stay

I went in for day surgery and from the moment i arrived i was looked after, my procedure went well and i had to stay overnight to look o...

18 April 2015

keyhole surgery

Having had keyhole surgery for gynaecological issues I have to say I was so impressed with the friendly staff and cleanliness of the ward...

15 April 2015

Outstanding in Every Aspect.

Faultless even under pressure. Friendly staff, clean and excellent facilities. Working in nhs for 20 years i have never come across a bet...

10 April 2015

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Last updated on 11 August 2011.

Information supplied by West Hertfordshire Hospitals NHS Trust