St Albans City Hospital

01727 866122 Waverley Road , St. Albans, Hertfordshire, AL3 5PN
http://www.westhertshospitals.nhs.uk

4.5 out of 5 stars

Based on 108 ratings for this hospital

Overview

Picture of the main entrance to St Albans City Hospital

St Albans City Hospital is a local general hospital offering a number of services including planned surgery and a minor injuries unit.
 
The hospital also provides a wide range of diagnostic, outpatients and ophthalmology facilities.

The Breast Care Unit was formed in 2005 from the centralisation of breast services across west Hertfordshire.  The unit sees and investigates around 3000 new patients per year.

Contact details, map and directions

St Albans City Hospital

Tel: 01727 866122

Address: Waverley Road, St. Albans, Hertfordshire, AL3 5PN

Website: http://www.westhertshospitals.nhs.uk

Email: info@whht.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at St Albans City Hospital

This hospital is managed by West Hertfordshire Hospitals NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

139% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

78% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

67% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.41% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 437 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 29 responses

Friends and Family Test score: Staff - Care

67%staff recommend this hospital for care. 716 responses. 4367 staff work at this trust.

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 716 responses. 4367 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 1058 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

ENT day surgery deliver a gold stand service

I went to ENT as a day patient to have surgery on my ear. The whole time I was there I was looked after by a team of courteous, very prof...

26 April 2017

Experience of day surgery Monday 24 th April

I am writing to say what a professional and positive experience I had when underwent a minor procedure in day surgery on 24th April. From...

26 April 2017

Car Parking

Arrived 20 minutes early for appointment No where to park at all Husband has had to drive around instead of attending appointment with ...

25 April 2017

Outpatients-poor car parking long receptionist wait

The car parking was completely full with patients waiting on spaces, although we arrived 20 mins before our appointment we felt it was to...

11 April 2017

Day Surgery

Felt like I was in a private hospital, staff attentive, ward clean and calm. Fantastic team work.

26 March 2017

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Last updated on 11 August 2011.

Information supplied by West Hertfordshire Hospitals NHS Trust