St Albans City Hospital

01727 866122 Waverley Road , St. Albans, Hertfordshire, AL3 5PN
http://www.westhertshospitals.nhs.uk

4.5 out of 5 stars

Based on 113 ratings for this hospital

Overview

Picture of the main entrance to St Albans City Hospital

St Albans City Hospital is a local general hospital offering a number of services including planned surgery and a minor injuries unit.
 
The hospital also provides a wide range of diagnostic, outpatients and ophthalmology facilities.

The Breast Care Unit was formed in 2005 from the centralisation of breast services across west Hertfordshire.  The unit sees and investigates around 3000 new patients per year.

Contact details, map and directions

St Albans City Hospital

Tel: 01727 866122

Address: Waverley Road, St. Albans, Hertfordshire, AL3 5PN

Website: http://www.westhertshospitals.nhs.uk

Email: info@whht.nhs.uk

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You can plan your journey with Transport direct.

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at St Albans City Hospital

This hospital is managed by West Hertfordshire Hospitals NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

139% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

78% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

67% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.41% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 320 responses

Friends and Family Test score: A&E

94%Patients recommend this hospital. 83 responses

Friends and Family Test score: Staff - Care

67%staff recommend this hospital for care. 716 responses. 4367 staff work at this trust.

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 716 responses. 4367 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 631 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Day Surgery Unit

I have just been in for day surgery again and, as always, staff were just excellent; caring, sensitive, very friendly and overall reassur...

20 February 2017

Really excellent care

I had an excision of lipoma from my back on Saturday & cannot fault the care given on the unit. The nurses were friendly, efficient &...

20 February 2017

Excellent Service

I have been going to minor injuries on a daily basis to have a wound dressed following a minor operation. The staff at minor injuries ar...

13 February 2017

Confidential issues

Just visited this minor injuries after getting here for 9 am and waiting to be booked in.. lovely receptionist however given everyone was...

9 February 2017

Venesection treatment

Welcoming, reassuring and capable nurses. Procedure carried out comfortably and skilfully. Seen promptly and not kept waiting. Thank yo...

8 February 2017

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Last updated on 11 August 2011.

Information supplied by West Hertfordshire Hospitals NHS Trust