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St Albans City Hospital

Telephone: 01727 866122
Address: Waverley Road, St. Albans, Hertfordshire, AL3 5PN
Website: http://www.westhertshospitals.nhs.uk

4.5 out of 5 stars

Based on 117 ratings for this hospital

Overview

Picture of the main entrance to St Albans City Hospital

St Albans City Hospital is a local general hospital offering a number of services including planned surgery and a minor injuries unit.
 
The hospital also provides a wide range of diagnostic, outpatients and ophthalmology facilities.

The Breast Care Unit was formed in 2005 from the centralisation of breast services across west Hertfordshire.  The unit sees and investigates around 3000 new patients per year.

Contact details, map and directions

St Albans City Hospital

Tel: 01727 866122

Address: Waverley Road, St. Albans, Hertfordshire, AL3 5PN

Website: http://www.westhertshospitals.nhs.uk

Email: info@whht.nhs.uk

Get directions to St Albans City Hospital

You can plan your journey with Transport direct.

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at St Albans City Hospital

This hospital is managed by West Hertfordshire Hospitals NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.41% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 433 responses

Friends and Family Test score: Staff - Care

58%staff recommend this hospital for care. 812 responses

Friends and Family Test score: Staff - Work

49%staff recommend this hospital as a place to work. 812 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Absolutely dissatisfactory care.

Today I went to St Albans trauma & orthopedic out patient centre to see a the doctor. I had to wait 30 minutes in a queue just to get to...

24 July 2015

Two cancelled appointments

Two day opp surgery appointments have been cancelled now for me by the pain team. I'm thinking of cancelling my holiday as the new date t...

24 July 2015

Outpatients Appointments

Nightmare. Consultant says see me in 8weeks get next appointment 16 weeks, when you phone to explain you need to come back in 8 weeks no ...

23 July 2015

Good service

I accompanied an elderly friend to an out patients appointment. Although delayed by the hospital-provided transport, the staff were polit...

22 July 2015

Beckett ward

Was in for key hole surgery and it was the most pleasant experience I've had in any hospital. The staff on ward were fantastic, the ward ...

17 July 2015

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Last updated on 11 August 2011.

Information supplied by West Hertfordshire Hospitals NHS Trust