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Cumberland Infirmary

Telephone: 01228 523444
Address: Newtown Road, Carlisle, Cumbria, CA2 7HY
Website: http://www.ncuh.nhs.uk/index.aspx

3.5 out of 5 stars

Based on 146 ratings for this hospital

Overview

The Cumberland Infirmary

The Cumberland Infirmary is a general hospital based in Carlisle. It provides an 24 hours A & E service with Trauma Unit status, a consultant-led maternity services and special care baby unit, a wide range of clinical services, including delivering complex vascular and general specialist services, and outpatient clinics.

Parking is pay and display and there are over 1,500 spaces.

Visiting times are available on our website: www.ncuh.nhs/uk/patients-and-visitors/visiting-times.co.uk

 

Contact details, map and directions

Cumberland Infirmary

Tel: 01228 523444

Address: Newtown Road, Carlisle, Cumbria, CA2 7HY

Website: http://www.ncuh.nhs.uk/index.aspx

Email: talktous@ncuh.nhs.uk

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Quality of service at Cumberland Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.4% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.02% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

88%Patients recommend this hospital. 1131 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 42 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

62%staff recommend this hospital for care. 126 responses

Friends and Family Test score: Staff - Work

59%staff recommend this hospital as a place to work. 126 responses

Friends and Family test score: Outpatients

81%Patients recommend this hospital. 863 responses.

Latest reviews of this hospital

Maxillofacial Surgery

Throughout my involvement with the team at the maxillofacial clinic (after an accident), I was treated with courtesy, respect and compass...

27 August 2015

First visit to hospital.

The eye clinic was my first visit to the Cumberland Infirmary. What a great advertisement for patient care. From first to last I was deal...

26 August 2015

Thank you to all the midwifes

I was admitted to the labour ward after spending a short time on the maternity ward while the midwifes checked me and monitored the baby....

25 August 2015

A super service

My daughter was sent in for tests. I was really impressed with the care that she received. All the staff were so helpful, clear when aski...

20 August 2015

Confidentiality? Dignity and respect?

I had cause to come to A&E with an eye problem. I didn't have long to wait and the doctor I saw was thorough and professional and treated...

20 August 2015

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Last updated on 13 January 2014.

Information supplied by North Cumbria University Hospitals NHS Trust