Cumberland Infirmary

Telephone: 01228 523444
Address: Newtown Road, Carlisle, Cumbria, CA2 7HY
Website: http://www.ncuh.nhs.uk/index.aspx

3.5 out of 5 stars

Based on 131 ratings for this hospital

Overview

The Cumberland Infirmary

The Cumberland Infirmary is a general hospital based in Carlisle. It provides an 24 hours A & E service with Trauma Unit status, a consultant-led maternity services and special care baby unit, a wide range of clinical services, including delivering complex vascular and general specialist services, and outpatient clinics.

Parking is pay and display and there are over 1,500 spaces.

Visiting times are available on our website: www.ncuh.nhs/uk/patients-and-visitors/visiting-times.co.uk

 

Contact details, map and directions

Cumberland Infirmary

Tel: 01228 523444

Address: Newtown Road, Carlisle, Cumbria, CA2 7HY

Website: http://www.ncuh.nhs.uk/index.aspx

Email: talktous@ncuh.nhs.uk

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Quality of service at Cumberland Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.4% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.02% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 425 responses.

Friends and Family Test score: A&E

94%Patients recommend this hospital. 449 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

57%staff recommend this hospital for care. 69 responses

Friends and Family Test score: Staff - Work

48%48%% staff recommend this hospital as a place to work. 69 responses

Latest reviews of this hospital

A great caring centre

I was carted off twice by ambulance in Feb 2014, and admitted. I could not have found a better group of people to look after me and sort ...

24 March 2015

Professional care

I have had the unfortunate need to visit the hospital twice in the last 4 weeks, the first time was when my 35 yr old son suffered a brai...

19 March 2015

Inconsistencies with standards between departments

I have to say how disappointed I was with the standard of care shown in several departments. I was sent straight from my GP to A&E. The r...

11 March 2015

appalling lack of hygiene awareness

Whilst an inpatient on one of the medical wards (why no category for this on the drop-down box for departments?) I required a new cannula...

25 February 2015

Cardiac Investigations

Appointment for T.O.E. Care and attention excellent from all staff who were working under very difficult circumstances.

21 February 2015

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Last updated on 13 January 2014.

Information supplied by North Cumbria University Hospitals NHS Trust