Cumberland Infirmary

01228 523444 Newtown Road , Carlisle, Cumbria, CA2 7HY
http://www.ncuh.nhs.uk/index.aspx

4 out of 5 stars

Based on 147 ratings for this hospital

Overview

The Cumberland Infirmary

The Cumberland Infirmary is a general hospital based in Carlisle. It provides an 24 hours A & E service with Trauma Unit status, a consultant-led maternity services and special care baby unit, a wide range of clinical services, including delivering complex vascular and general specialist services, and outpatient clinics.

Parking is pay and display and there are over 1,500 spaces.

Visiting times are available on our website: http://www.ncuh.nhs.uk/patients-and-visitors/visiting-times.aspx

Contact details, map and directions

Cumberland Infirmary

Tel: 01228 523444

Address: Newtown Road, Carlisle, Cumbria, CA2 7HY

Website: http://www.ncuh.nhs.uk/index.aspx

Email: talktous@ncuh.nhs.uk

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Quality of service at Cumberland Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

82% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 975 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 253 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

76staff recommend this hospital for care. 25 responses. 4043 staff work at this trust.

Friends and Family Test score: Staff - Work

56staff recommend this hospital as a place to work. 25 responses. 4043 staff work at this trust.

Friends and Family test score: Outpatients

98%Patients recommend this hospital. 1021 responses.

Latest reviews of this hospital

Appendix

Initially very good and some staff were excellent. However, in my short stay, I experienced dignity issues as one careless nurse flash...

24 July 2017

discharged with no care or help

When I was admitted on to the ward ELM SAU I was put in a room alone with 4 nurses. Undressed and rolled about on a bed checked for marks...

24 July 2017

Broken ankle

I attended the fracture clinic due to a broken, left ankle. I had been issued with a zimmer frame by Whitehaven hospital at my request a...

14 July 2017

Cataract surgery

I have had 2 cataract operations in the last 2 months. Receoved excellent treatment on both occasions. Staff were helpful and communicate...

9 July 2017

Awful Experience

I was absolutely disgusted in the standard of care I received yesterday from one of the A&E nurses who told me to get out of the wheelcha...

7 July 2017

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Last updated on 25 January 2016.

Information supplied by North Cumbria University Hospitals NHS Trust