Cumberland Infirmary

Telephone: 01228 523444
Address: Newtown Road, Carlisle, Cumbria, CA2 7HY
Website: http://www.ncuh.nhs.uk/index.aspx

3.5 out of 5 stars

Based on 135 ratings for this hospital

Overview

The Cumberland Infirmary

The Cumberland Infirmary is a general hospital based in Carlisle. It provides an 24 hours A & E service with Trauma Unit status, a consultant-led maternity services and special care baby unit, a wide range of clinical services, including delivering complex vascular and general specialist services, and outpatient clinics.

Parking is pay and display and there are over 1,500 spaces.

Visiting times are available on our website: www.ncuh.nhs/uk/patients-and-visitors/visiting-times.co.uk

 

Contact details, map and directions

Cumberland Infirmary

Tel: 01228 523444

Address: Newtown Road, Carlisle, Cumbria, CA2 7HY

Website: http://www.ncuh.nhs.uk/index.aspx

Email: talktous@ncuh.nhs.uk

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Quality of service at Cumberland Infirmary

Care Quality Commission Inspection Ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.4% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.02% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 552 responses.

Friends and Family Test score: A&E

93%Patients recommend this hospital. 1070 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

57% of staff would recommend this organisation as a place to be treated. 69 responses. 3895 staff work at this organisation.

Friends and Family Test score: Staff - Work

48% of staff would recommend this organisation as a place to work. 69 responses. 3895 staff work at this trust.

Latest reviews of this hospital

appalling lack of hygiene awareness

Whilst an inpatient on one of the medical wards (why no category for this on the drop-down box for departments?) I required a new cannula...

25 February 2015

Cardiac Investigations

Appointment for T.O.E. Care and attention excellent from all staff who were working under very difficult circumstances.

21 February 2015

Day surgery

Second time that I have been looked after in the day surgery unit and both times extremely pleased with the results. All staff involved t...

20 February 2015

Excellent Care

I was admitted by 999 ambulance in the early hours of Sun 25 Jan 2015 with suspected heart attack. As soon as arriving in A&E I was t...

5 February 2015

Feedback

The care my partner received today can only be described as a joke! 9 hours in a & e, no food or water. The nurses were terrible and...

4 February 2015

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Last updated on 13 January 2014.

Information supplied by North Cumbria University Hospitals NHS Trust