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Cumberland Infirmary

01228 523444 Newtown Road , Carlisle, Cumbria, CA2 7HY
http://www.ncuh.nhs.uk/index.aspx

4 out of 5 stars

Based on 157 ratings for this hospital

Overview

The Cumberland Infirmary

The Cumberland Infirmary is a general hospital based in Carlisle. It provides an 24 hours A & E service with Trauma Unit status, a consultant-led maternity services and special care baby unit, a wide range of clinical services, including delivering complex vascular and general specialist services, and outpatient clinics.

Parking is pay and display and there are over 1,500 spaces.

Visiting times are available on our website: http://www.ncuh.nhs.uk/patients-and-visitors/visiting-times.aspx

Contact details, map and directions

Cumberland Infirmary

Tel: 01228 523444

Address: Newtown Road, Carlisle, Cumbria, CA2 7HY

Website: http://www.ncuh.nhs.uk/index.aspx

Email: talktous@ncuh.nhs.uk

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Quality of service at Cumberland Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

82% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.4% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.02% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 1576 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 366 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

55%staff recommend this hospital for care. 309 responses. 3948 staff work at this trust.

Friends and Family Test score: Staff - Work

47%staff recommend this hospital as a place to work. 309 responses. 3948 staff work at this trust.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 3103 responses.

Latest reviews of this hospital

Lovely nurses

The staff, particularly the nurses were lovely. But the food was completely inedible.

14 November 2016

Can't fault the nurses, very disappointing aftercare.

I was admitted to hospital after a fall from my horse the a&e department were extremely helpful and kept my family up to date with wh...

12 November 2016

Super treatment

I was utterly delighted by the treatment I received when undergoing abdominal surgery recently. The staff were kind and efficient from ...

12 November 2016

Happy patient

My sincere thanks to the audiologist who attended to me when I visited the department. on Monday 31st October they were so pleasant and p...

6 November 2016

Lack of cleanliness in A&E

Attended in A&E today and was concerned about the lack of cleanliness and infection control measures in the department. Whilst in the...

30 October 2016

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Last updated on 25 January 2016.

Information supplied by North Cumbria University Hospitals NHS Trust