Queen Charlotte's Hospital

020 3313 1111 Du Cane Road , London, Greater London, W12 0HS
http://www.imperial.nhs.uk/qcch/index.htm

3.5 out of 5 stars

Based on 97 ratings for this hospital

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Overview

Queen Charlotte's main entrance

Queen Charlotte's & Chelsea Hospital is world-renowned for its maternity, women's and neonatal services. The hospital is a tertiary referral maternity unit with a nationally renowned centre for foetal care. Its labour ward has two fully equipped operating theatres adjacent to high-dependency care facilities. 

With excellent and extensive high-risk services, the hospital cares for many women with complicated pregnancies. For women with uncomplicated pregnancies who would like a natural childbirth experience, the hospital also has a midwife-led birth centre. The tertiary foetal medicine unit at Queen Charlotte’s & Chelsea Hospital is supported by a tertiary neonatal intensive care unit, which has a strong reputation for clinical and academic excellence. 

Queen Charlotte's & Chelsea Hospital is also home to West London Gynaecological Cancer Centre and the oldest continually operating milk bank in the world.

Maternity helpline (020 3312 6135)
The maternity service has a dedicated helpline operated by experienced midwives. This has been developed to provide women and their families with direct and easy access to maternity-related information. This is also the number to use for easy and quick self-referral for maternity care at Imperial College Healthcare NHS Trust. Call 020 3312 6135 for information, advice and guidance. 

Contact details, map and directions

Queen Charlotte's Hospital

Tel: 020 3313 1111

Address: Du Cane Road, London, Greater London, W12 0HS

Website: http://www.imperial.nhs.uk/qcch/index.htm

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Departments and services

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Last updated on 16 May 2014.

Quality of service at Queen Charlotte's Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

76%staff recommend this hospital for care. 1429 responses

Friends and Family Test score: Staff - Work

61%staff recommend this hospital as a place to work. 1429 responses

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 2544 responses.

Latest reviews of this hospital

The staff are everything

I gave birth in the Birth Centre at Queen Charlotte's Hospital in August 2015. The fact that the birth went so well was testament to t...

20 January 2016

Dr

Whilst I cannot comment on my Dr competence, their manner was distinctly lacking. My Dr was curt, gave the minimum information and frankl...

18 January 2016

Great experience: August 2015 baby

I attended the majority of my checkups at the antenatal clinic. Although there was always a long wait to be seen (put plenty money in the...

18 October 2015

Fantasitc care at all times

My wife recently gave birth to our daughter at Queen Charlotte's. The standard of care and attention given was fantastic. I cannot give e...

16 October 2015

Excellent experience

I had my son in August 2015 at Queen Charlotte's and was incredibly impressed with the levels of care. I had a very positive experience a...

9 October 2015

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Last updated on 19 June 2015.

Information supplied by Imperial College Healthcare NHS Trust