Queen Charlotte's Hospital

Telephone: 020 3313 1111
Address: Du Cane Road, London, Greater London, W12 0HS
Website: http://www.imperial.nhs.uk/qcch/index.htm

3.5 out of 5 stars

Based on 85 ratings for this hospital

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Overview

Queen Charlotte's main entrance

Queen Charlotte's & Chelsea Hospital is world-renowned for its maternity and women's and children's services.

The hospital is a tertiary referral maternity unit with a nationally renowned centre for fetal care and the largest neonatal intensive care unit in the country. It has a labour ward with two fully equipped operating theatres adjacent to high-dependency care facilities.

The hospital has excellent and extensive high-risk services and, as a result, cares for many women with complicated pregnancies. The hospital also has a midwife-led birth centre for women with uncomplicated pregnancies who would like a natural childbirth experience.

Queen Charlotte's & Chelsea Hospital is home to the West London Gynaecological Cancer Centre.

Maternity helpline (020 3312 6135)
The maternity service has a dedicated helpline operated by experienced midwives. This has been developed to provide women and their families with direct and easy access to maternity-related information. This is also the number to use for easy and quick self-referral for maternity care at Imperial College Healthcare NHS Trust. Call 020 3312 6135 for information, advice and guidance. 

Contact details, map and directions

Queen Charlotte's Hospital

Tel: 020 3313 1111

Address: Du Cane Road, London, Greater London, W12 0HS

Website: http://www.imperial.nhs.uk/qcch/index.htm

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

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Last updated on 16 May 2014.

Quality of service at Queen Charlotte's Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

81% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77% of staff would recommend this organisation as a place to be treated. 1415 responses. 9411 staff work at this organisation.

Friends and Family Test score: Staff - Work

59% of staff would recommend this organisation as a place to work. 1415 responses. 9411 staff work at this trust.

Latest reviews of this hospital

Giving Birth

We just had an excellent experience in giving birth to our second child. Much better experience than w our first birth four years ago. Go...

1 March 2015

Many thanks for excellent surgery and treatment

I recently had my second operation at Queen Charlotte’s & Chelsea Hospital (Gynaecology) where I received excellent treatment again. Many...

25 February 2015

Very disappointed!!!

This was my first midwife appointment. After several weeks of deciding which hospital to go to for the best care for myself and my baby, ...

18 February 2015

Having had an emergency c section in 2009 and a planned one in 2011 I was happy

Having had an emergency c section in 2009 and a planned one in 2011 I was happy to have my third and last baby at QCCH confident that I'd...

15 February 2015

Really quite disappointing

Hi there, Having just found out about my pregnancy, I took the decision to self-refer to Queen Charlotte's, as it states on the website...

12 February 2015

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Last updated on 16 May 2014.

Information supplied by Imperial College Healthcare NHS Trust