Queen Charlotte's Hospital

020 3313 1111 Du Cane Road , London, W12 0HS
https://www.imperial.nhs.uk/our-locations/queen-charlottes-and-chelsea-hospital

3.5 out of 5 stars

Based on 83 ratings for this hospital

Overview

Queen Charlotte's main entrance

Queen Charlotte’s & Chelsea Hospital is a maternity, women’s and neonatal care hospital, also with strong research links. It has a midwife-led birth centre as well as specialist services for complicated pregnancies, foetal and neonatal care.

Contact details, map and directions

Queen Charlotte's Hospital

Tel: 020 3313 1111

Address: Du Cane Road, London, W12 0HS

Website: https://www.imperial.nhs.uk/our-locations/queen-charlottes-and-chelsea-hospital

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Queen Charlotte's Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7676% staff recommend this hospital for care. 862 responses. 9878 staff work at this trust.

Friends and Family Test score: Staff - Work

6060% staff recommend this hospital as a place to work. 862 responses. 9878 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 4215 responses.

Latest reviews of this hospital

Long waiting times without any updates!!

Receptionist came across very rude and kept on asking me to proceed with the check at the self check in kiosk,I've explained I've done it...

8 August 2016

with grateful thanks

Dear everyone on the postnatal team, Thank you all so much for looking after us so well. You all work incredibly hard, your care and tho...

7 August 2016

disgraceful

absolutely appalling treatment on arrival,from midwife at birth centre. I was having contractions,2 minutes apart,and was told to go home...

2 August 2016

Disapointing Experience

Do not chose this hospital unless you are sure that you will be able to give birth at the Birth Centre and go home the fast as possible. ...

24 July 2016

Baby boy 2010

I cannot fault Queen Charlottes the antenatal dept is really busy but the staff and friendly and professional.. I had my little boy in J...

10 July 2016

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Last updated on 15 March 2016.

Information supplied by Imperial College Healthcare NHS Trust