Queen Charlotte's Hospital

020 3313 1111 Du Cane Road , London, W12 0HS
https://www.imperial.nhs.uk/our-locations/queen-charlottes-and-chelsea-hospital

3.5 out of 5 stars

Based on 65 ratings for this hospital

News:

  • CQC inpatient survey - your feedback is important to us

Overview

Queen Charlotte's main entrance

Queen Charlotte’s & Chelsea Hospital is a maternity, women’s and neonatal care hospital, also with strong research links. It has a midwife-led birth centre as well as specialist services for complicated pregnancies, foetal and neonatal care.

Contact details, map and directions

Queen Charlotte's Hospital

Tel: 020 3313 1111

Address: Du Cane Road, London, W12 0HS

Website: https://www.imperial.nhs.uk/our-locations/queen-charlottes-and-chelsea-hospital

Get directions to Queen Charlotte's Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

CQC inpatient survey - your feedback is important to us

If you’ve been an inpatient at one of our hospitals in July 2017 you may receive a questionnaire from Picker on behalf of the Care Quality Commission (CQC).

The CQC carries out a number of patient questionnaires each year. The results are displayed on the CQC website and are used by our staff to continue making improvements to our services. Questionnaires are voluntary and confidential.

If you receive the latest inpatient questionnaire in the next two to three months we would be grateful if you can complete and submit, so that we can continue to learn and improve.

If you wish to opt-out please contact our patient experience team by emailing patient.experience@imperial.nhs.uk or calling 0203 312 1758.

Last updated on 06 July 2017.

Quality of service at Queen Charlotte's Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

81staff recommend this hospital for care. 341 responses. 10098 staff work at this trust.

Friends and Family Test score: Staff - Work

67staff recommend this hospital as a place to work. 341 responses. 10098 staff work at this trust.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 6588 responses.

Latest reviews of this hospital

Awful experience & no breastfeeding support

I had a elective c section last November. The surgeon & anaesthetic team were kind but the experience afterwards was horrible. From b...

15 July 2017

Fertility clinic gynaecology

After two miscariages I have been at St Marys hospital to se specialist. After few cancelled appointments I have been moved to this hospi...

14 July 2017

Horrific postnatal ward, I still have nigjtmares

I was hoping to give birth in the birth centre but as my baby went overdue I ended up on the labour ward for an induction. My midwife was...

12 July 2017

"Dr"

This will be my second pregnancy at QCCH. 1st time with my first born it was a lovely experience and although I had complications everyth...

5 July 2017

Excellent care!

I gave birth to our daughter at Queen Charlotte on May 22nd. I couldn't have asked for a better birth experience. The midwives were so ki...

7 June 2017

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Last updated on 06 July 2017.

Information supplied by Imperial College Healthcare NHS Trust