Queen Charlotte's Hospital

020 3313 1111 Du Cane Road , London, W12 0HS
https://www.imperial.nhs.uk/our-locations/queen-charlottes-and-chelsea-hospital

3.5 out of 5 stars

Based on 65 ratings for this hospital

News:

  • CQC inpatient survey - your feedback is important to us

Overview

Queen Charlotte's main entrance

Queen Charlotte’s & Chelsea Hospital is a maternity, women’s and neonatal care hospital, also with strong research links. It has a midwife-led birth centre as well as specialist services for complicated pregnancies, foetal and neonatal care.

Contact details, map and directions

Queen Charlotte's Hospital

Tel: 020 3313 1111

Address: Du Cane Road, London, W12 0HS

Website: https://www.imperial.nhs.uk/our-locations/queen-charlottes-and-chelsea-hospital

Get directions to Queen Charlotte's Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

CQC inpatient survey - your feedback is important to us

If you’ve been an inpatient at one of our hospitals in July 2017 you may receive a questionnaire from Picker on behalf of the Care Quality Commission (CQC).

The CQC carries out a number of patient questionnaires each year. The results are displayed on the CQC website and are used by our staff to continue making improvements to our services. Questionnaires are voluntary and confidential.

If you receive the latest inpatient questionnaire in the next two to three months we would be grateful if you can complete and submit, so that we can continue to learn and improve.

If you wish to opt-out please contact our patient experience team by emailing patient.experience@imperial.nhs.uk or calling 0203 312 1758.

Last updated on 06 July 2017.

Quality of service at Queen Charlotte's Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97.12% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94.97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97.46% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

97.72% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

81staff recommend this hospital for care. 341 responses. 10098 staff work at this trust.

Friends and Family Test score: Staff - Work

67staff recommend this hospital as a place to work. 341 responses. 10098 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 7058 responses.

Latest reviews of this hospital

Fantastic Support from Midwives!

I gave birth to son number two recently and due to complications stayed on the Edith Dare Ward for ten days. We were moved from a ward to...

17 September 2017

Competent and reassuring service from QCCH birth centre!

Me and my partner received great support and friendly advice throughout the whole pregnancy, labour and after care. When my partner went ...

12 September 2017

Wonderful water birth in Queen Charlotte's birth centre

I gave birth to a beautiful boy at Queen Charlotte's birth centre, it was my first pregnancy but I had been to the birth centre informati...

11 September 2017

Kind, compassionate and professional hospital.

I have had two children at Queen Charlotte's, my second one last week, and I would unhesitatingly recommend it. The staff are unfailingly...

11 September 2017

Amazing experience!

We had our first child at QCCH on 26th August, and it was a truly amazing experience. Even though the birth I had was almost the oppos...

1 September 2017

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Last updated on 06 July 2017.

Information supplied by Imperial College Healthcare NHS Trust