Queen Charlotte's Hospital

Telephone: 020 3313 1111
Address: Du Cane Road, London, Greater London, W12 0HS
Website: http://www.imperial.nhs.uk/qcch/index.htm

3.5 out of 5 stars

Based on 97 ratings for this hospital

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Overview

Queen Charlotte's main entrance

Queen Charlotte's & Chelsea Hospital is world-renowned for its maternity, women's and neonatal services. The hospital is a tertiary referral maternity unit with a nationally renowned centre for foetal care. Its labour ward has two fully equipped operating theatres adjacent to high-dependency care facilities. 

With excellent and extensive high-risk services, the hospital cares for many women with complicated pregnancies. For women with uncomplicated pregnancies who would like a natural childbirth experience, the hospital also has a midwife-led birth centre. The tertiary foetal medicine unit at Queen Charlotte’s & Chelsea Hospital is supported by a tertiary neonatal intensive care unit, which has a strong reputation for clinical and academic excellence. 

Queen Charlotte's & Chelsea Hospital is also home to West London Gynaecological Cancer Centre and the oldest continually operating milk bank in the world.

Maternity helpline (020 3312 6135)
The maternity service has a dedicated helpline operated by experienced midwives. This has been developed to provide women and their families with direct and easy access to maternity-related information. This is also the number to use for easy and quick self-referral for maternity care at Imperial College Healthcare NHS Trust. Call 020 3312 6135 for information, advice and guidance. 

Contact details, map and directions

Queen Charlotte's Hospital

Tel: 020 3313 1111

Address: Du Cane Road, London, Greater London, W12 0HS

Website: http://www.imperial.nhs.uk/qcch/index.htm

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Departments and services

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Last updated on 16 May 2014.

Quality of service at Queen Charlotte's Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

76%staff recommend this hospital for care. 1305 responses

Friends and Family Test score: Staff - Work

59%staff recommend this hospital as a place to work. 1305 responses

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 5049 responses.

Latest reviews of this hospital

Geat choice for the birth of my baby!

I had a c-section on friday, 28th of august at QCCH. The entire experience was much much better than i imagined! Starting with the lovely...

4 September 2015

Excellent service

I like to mention the excellent service we got from midwives of QC hospital. My wife gave birth 3 weeks back. We are thankful to the stuf...

2 September 2015

Birth Centre - rude staff!!!!!

This is my second time leaving a bad review on QCCH. First time was regarding my first appointment with the midwife in the antenatal clin...

12 August 2015

No allocated midwifes

I didn't have a midwife allocated to me . And despite raising my fear, worry, comcern and stress of being a first time mum without any kn...

9 August 2015

Antenatal breastfeeding classes

It has been four weeks since I tried to book an antenatal class for breastfeeding. The first time I asked in early July I've been told th...

6 August 2015

Nearby Hospitals

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Last updated on 19 June 2015.

Information supplied by Imperial College Healthcare NHS Trust