Worcestershire Royal Hospital

01905 763 333 Charles Hastings Way , Worcester, Worcestershire, WR5 1DD
http://www.worcsacute.nhs.uk/our-hospitals/worcestershire-royal-hospital/

4 out of 5 stars

Based on 152 ratings for this hospital

Overview

Worcestershire Royal Hospital

Contact details, map and directions

Worcestershire Royal Hospital

Tel: 01905 763 333

Address: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD

Website: http://www.worcsacute.nhs.uk/our-hospitals/worcestershire-royal-hospital/

Email: patientservices.dept@worcsacute.nhs.uk

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Departments and services

For information about our services and consultants please visit our website at www.worcsacute.nhs.uk

To search for a specific treatment, use our full list of departments

Quality of service at Worcestershire Royal Hospital

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.26% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

1.93% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 430 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 214 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

63%staff recommend this hospital for care. 347 responses. 5752 staff work at this trust.

Friends and Family Test score: Staff - Work

47%staff recommend this hospital as a place to work. 347 responses. 5752 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 851 responses.

Latest reviews of this hospital

A&e

Not an experience I would want to have again, waiting for treatment for over an hour, no pain relief whilst waiting, had a cannula pla...

16 February 2017

Over and above the call of duty in the Critical Care Unit

My husband recently suffered a cardiac arrest - miles from home. He was very promptly brought to Worcester Royal and was treated with sp...

14 February 2017

A visit to Accident and Emergency

I was seen and assessed promptly, and the Doctor and Nurses who attended to me were very professional. The staff all remained cheerful al...

11 February 2017

An amazing service with happy and efficient staff

I had an accident that caused a large and deep gash on my forehead. The local surgery recommended I attended A&E immediately which I ...

8 February 2017

Mixed feelings.

I am at a loss to reason or justify the marked difference in treatment at this hospital. In early December 2016 my father and mother were...

5 February 2017

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Last updated on 01 July 2013.

Information supplied by Worcestershire Acute Hospitals NHS Trust