Epsom Hospital

Telephone: 01372 735 735
Address: Dorking Road, Epsom, Surrey, KT18 7EG
Website: http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 73 ratings for this hospital

Overview

Epsom Hospital

Epsom Hospital provides a wide range of inpatient, outpatient and day services.

It operates a busy, 24-hour accident and emergency service that sees 44,000 people every year. It also undertakes the vast majority of elective (pre-booked) inpatient surgery at the Trust.

The hospital hosts an extensive range of diagnostic and supporting services at Epsom, including pathology, radiology (including CT, MRI and ultrasound) and vascular diagnostic services, as well as a busy modern purpose-built day care and day surgery unit.

There's also a maternity unit, dedicated children's ward and our ear, nose and throat department.

Over recent months, we have spent millions of pounds improving the services we provide at Epsom, including investments in our stroke unit, day surgery unit and pharmacy, amongst many others.

The world renowned Elective Orthopaedic Centre (the EOC) also sits on the hospital site, and is operated by the Trust in partnership with neighbouring trusts. The centre provides orthopaedic services, including hip and knee replacements, to patients of St George's, Croydon Health Services and Kingston hospitals as well as patients from Epsom and St Helier.

The hospital is also home to the Macmillan Butterfly Centre, where cancer patients and their loved ones can access free complementary therapies, counselling and advice.

Finally, the site also includes an acute psychiatric facility operated by Surrey and Borders Partnership NHS Foundation Trust.

Contact details, map and directions

Epsom Hospital

Tel: 01372 735 735   Fax: 01372 735 159

Address: Dorking Road, Epsom, Surrey, KT18 7EG

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

The hospital offers a wide range of services across a wide range of different departments.

To search for a specific treatment, use our full list of departments

Quality of service at Epsom Hospital

This hospital is managed by Epsom and St Helier University Hospitals NHS Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.45% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.93% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

74 from 126 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

81 from 551 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Excellent Care

I had Carpal Tunnel Release surgery today under local anaesthetic. The nurse clerking me in and also who discharged me was very professi...

25 July 2014

Acute Stroke Service - From A&E to Unit Care

I was (reluctantly) taken by an incredible ambulance service to A & E at Epsom, the stroke service area where I received immediate a...

21 July 2014

Excellent service on Ebbisham Ward

My son Charlie had an operation in July 2014 and I was very impressed with the facilities and staff on the Ebbisham Ward

11 July 2014

A big thank you

I feel I have to write really to say thank you mainly to the doctors on A and E at Epsom. My partner attended A and E today with kidney ...

2 July 2014

Slick X-ray

Having been referred for an X-ray without an appointment I thought I'd be waiting for hours... ...but no, seen by helpful, friendly staff...

2 July 2014

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Last updated on 19 May 2011.

Information supplied by Epsom and St Helier University Hospitals NHS Trust