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The James Cook University Hospital

Telephone: 01642 850850
Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW
Website: Website address not added

4 out of 5 stars

Based on 114 ratings for this hospital

Overview

Contact details, map and directions

The James Cook University Hospital

Tel: 01642 850850

Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW

Email: public.relations@stees.nhs.uk

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Quality of service at The James Cook University Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

150% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.46% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.1% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1955 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 1067 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

83%staff recommend this hospital for care. 208 responses

Friends and Family Test score: Staff - Work

46%staff recommend this hospital as a place to work. 208 responses

Friends and Family Test Score: Community

88%Patients recommend this hospital. 1286 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 6604 responses.

Latest reviews of this hospital

Ward 6

I recently had a stay at ward 6 in james Cook hospital and was treated for my infected foot ulcers. At the start of my time there I was i...

23 August 2015

Fantastic A&E Staff at James Cook Hospital

I have recently attended the James Cook A&E department seeking treatment for severe abdominal pain. The A&E department was extremely bus...

18 August 2015

Eye Outpatients Superb

On Tuesday 11th of August I visited the Eye Outpatients Clinic; it was my first visit to James Cook Hospital and it was an extremely posi...

15 August 2015

Organ Donation and Berievment Team

Our son recently took his own life and was on ITU. The quality of care and effort of the staff was absolutely outstanding. We cannot prai...

6 August 2015

Poor quality of care post-delivery

I was delivered of twins after an uncomplicated pregnancy. My caesarean was booked to comply with the trust's protocol and I was made awa...

5 August 2015

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Last updated on 18 June 2010.

Information supplied by South Tees Hospitals NHS Foundation Trust