The James Cook University Hospital

Telephone: 01642 850850
Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW
Website: Website address not added

4 out of 5 stars

Based on 114 ratings for this hospital

Overview

Contact details, map and directions

The James Cook University Hospital

Tel: 01642 850850

Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW

Email: public.relations@stees.nhs.uk

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Quality of service at The James Cook University Hospital

Care Quality Commission inspection ratings

Requires Improvement
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% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

146% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.46% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.1% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1955 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 1067 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

86%staff recommend this hospital for care. 489 responses

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 489 responses

Friends and Family Test Score: Community

89%Patients recommend this hospital. 774 responses.

Latest reviews of this hospital

Outstanding treatment from the most professional and caring

Three members of staff all looked after me - service excellent customer care . Very professional, cannot thank them all enough, I was ext...

1 August 2015

Admission with a Hip Fracture

In spite of being an emergency admission at a weekend , I had excellent care and immediate pain relief. I was very pleased with the Sur...

22 July 2015

My view of the staff

I was admitted for a plueral biopsy on 9/7/15. Because I was quite lucid compared to the patients who were in for heart surgery I was abl...

13 July 2015

Gall bladder removal

I wish to thank all the staff involved in my care during my day surgery procedure. The reception,nurses,anethetists,surgeon and their Reg...

10 July 2015

Ward 36!!

My husband recently spent 3 nights in James Cook. The staff are the most rude and ignorant staff I have ever come across. They neglected ...

9 July 2015

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Last updated on 18 June 2010.

Information supplied by South Tees Hospitals NHS Foundation Trust