The James Cook University Hospital

01642 850850 Marton Road , Middlesbrough, Cleveland, TS4 3BW
Website address not added

4 out of 5 stars

Based on 121 ratings for this hospital

Overview

Contact details, map and directions

The James Cook University Hospital

Tel: 01642 850850

Address: Marton Road, Middlesbrough, Cleveland, TS4 3BW

Email: public.relations@stees.nhs.uk

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Quality of service at The James Cook University Hospital

Care Quality Commission inspection ratings

Requires Improvement
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% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.46% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.1% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 947 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 41 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

8383% staff recommend this hospital for care. 218 responses. 8682 staff work at this trust.

Friends and Family Test score: Staff - Work

5151% staff recommend this hospital as a place to work. 218 responses. 8682 staff work at this trust.

Friends and Family Test Score: Community

93%Patients recommend this hospital. 69 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 282 responses.

Latest reviews of this hospital

Exceptional team on Ward 31!

I had the Nuss Procedure early this July and was astounded by the high level of care and attention given to patients. Prior to the operat...

19 July 2016

Wonderful caring and comforting attention given to me.

Excellent support and comfort to me as a patient. A small concern of the effect of the drugs probably necessary when recovery takes place...

7 July 2016

midwife services and james cook hospital

it is with great dismay I bring forward my complaints to yourselves as I have had no look with any other members of your staff. I wis...

7 July 2016

General Surgery on a Sunday

I would just like to thank everyone involved in my recent gallbladder removal, from the nurse on the ward who had to help me do up my hos...

27 June 2016

Ward 32

Some staff were rude and very inconsiderate to support/care in the two days I witnessed my wife's hospital stay. She could not wait to ge...

24 June 2016

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Last updated on 18 June 2010.

Information supplied by South Tees Hospitals NHS Foundation Trust