Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 140 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 870 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

61%staff recommend this hospital for care. 588 responses

Friends and Family Test score: Staff - Work

54%staff recommend this hospital as a place to work. 588 responses

Friends and Family Test Score: Community

98%Patients recommend this hospital. 424 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2028 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Very good service from ultrasound and urgent care

It may be true that Croydon University Hospital is not exactly at the tippetty-top of patient ratings and it's in a fairly downtrodden ar...

12 February 2016

Birth Centre

I gave birth in the birth centre in January, what an amazing experience. From attending Triage due to pains and giving birth it was outst...

12 February 2016

Maternity unit Croydon university hospital

Despite of lots of negative comments and reviews about Croydon university hospital I gave birth on the 20th January 2016 in this hospital...

12 February 2016

Paediatric A&E, CUH

On Sunday 7th February 2016, I attended CUH Paediatric A&E due to concerns about my ailing 3 year old son. Whilst the department, is...

11 February 2016

It was nearly two weeks after admission that I was informed that I had a broken

It was nearly two weeks after admission that I was informed that I had a broken arm as a result of a fall. When the doctor asked the ward...

8 February 2016

Nearby Hospitals

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust