Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 148 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 986 responses

Friends and Family Test score: A&E

94%Patients recommend this hospital. 1044 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

5858% staff recommend this hospital for care. 524 responses. 3560 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 524 responses. 3560 staff work at this trust.

Friends and Family Test Score: Community

97%Patients recommend this hospital. 508 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2391 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A&E

I attended A&E on the 19th of august 2016 I had cut my foot open on broken glass and needed stitches my foot was pouring with blood I...

30 August 2016

Saddening A&E Experience

We were sent to A&E by the out of hours GP in the hospital at 11:45pm on a Sunday night. My first dissatisfaction was with the GP who did...

26 August 2016

Cardiology Care Unit (CCU)

I spent a night in AMU having been admitted via A&E following a Heart Attack. I underwent Angioplasty in the afternoon of next day an...

24 August 2016

Surgery issue

Torn my Achilles 6 weeks ago tomorrow - hospital failed to give ultra sound for 3 weeks before diagnosing issue. Since then I have had my...

22 August 2016

Dissatisfaction with ward care in AMU

On admission to the ward there was no welcome from the nurse/sister who took charge of the patient, rather curt in fact, for a very elder...

14 August 2016

Nearby Hospitals

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust