Croydon University Hospital

Telephone: 020 8401 3000
Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE
Website: http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 105 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

91%Patients recommend this hospital. 669 responses.

Friends and Family Test score: A&E

93%Patients recommend this hospital. 692 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

52% of staff would recommend this organisation as a place to be treated. 960 responses. 3550 staff work at this organisation.

Friends and Family Test score: Staff - Work

58% of staff would recommend this organisation as a place to work. 960 responses. 3550 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Never again

No communication between staff & other depts. diagnosed with cancer in out patients, admitted to ward, spent 7 days on ward. No one suppo...

23 November 2014

Antenatal clinic

Hi, My partner is pregnant she's in her 13th week now and I love her so much. When she was 4th week we reported pregnancy to gp and we...

13 November 2014

Nurse very hostile

One of the nurse who were assessing and checking us was very rude, spoke in a rude tone and manner was very poorly. There was absolutely ...

7 November 2014

Late Loss at 19 weeks

I lost my baby at Croydon University Hospital on 10/10/2014. I was having cramps on that day in the morning. I called the midwife's numbe...

3 November 2014

Excellent service

My father was admitted to Wandle 2 Ward and although he was only there for 3days I would like to thank everyone on the ward who helped lo...

30 October 2014

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust