Croydon University Hospital

Telephone: 020 8401 3000
Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE
Website: http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 112 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 784 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 641 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

51%staff recommend this hospital for care. 416 responses

Friends and Family Test score: Staff - Work

53%staff recommend this hospital as a place to work. 416 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

accident and emergency is soul destroying

the receptionist's welcome is 'there's a 3 hour waiting time, do you still want to see a Doctor?' the receptionists themselves sit behin...

11 April 2015

Antenatal.

I went to the antenatal clinic today and was treated so poorly that I left in tears, stressed and worried and being pregnant I am shocked...

9 April 2015

Paediatric phlebotomy staff

Thank you to the paediatric phlebotomy staff. My two year old had a blood test recently and I was really worried about how I was going t...

7 April 2015

Very good care

I write on behalf of my mother who was admitted last week after becoming very ill. The care she was given starting with her GP, then the ...

30 March 2015

Never again!

I had a miscarriage at 10 weeks last October and didn't have a booking appointment or scan which I understand as they can extend the scan...

30 March 2015

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust