Croydon University Hospital

Telephone: 020 8401 3000
Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE
Website: http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 110 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 887 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 419 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

56%staff recommend this hospital for care. 400 responses

Friends and Family Test score: Staff - Work

54%staff recommend this hospital as a place to work. 400 responses

Friends and Family Test Score: Community

95%Patients recommend this hospital. 397 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

My husbands urinary infection

One Saturday my husband was complaining of feeling very cold, his teeth were chattering and he was shivering badly. I called the doctor b...

18 June 2015

Very helpful staff

I have been to this hospital twice and both times I have been very happy with the treatment I got from do docotrs and nurses. Although wo...

8 June 2015

One member of the staff

Whilst I was admitted to A&E-Majors, the nurse attended me delivered excellent care. The nurse was patient with everyone, set their prior...

3 June 2015

Awful! Go somewhere else if you can

I was referred to this eye clinic after calling 111. The receptionist was rude and seemed uninterested, even towards people coming in wit...

29 May 2015

Back clinic wait time for 1st appointment

After 20+ weeks, still waiting for 1st consultant-led appointment at back clinic. Why do patients have to go through an additional refer...

28 May 2015

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust