Croydon University Hospital

Telephone: 020 8401 3000
Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE
Website: http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 95 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

116% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.66% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.73% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

64 from 773 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

63 from 743 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

APS training needed

I went to A&E on Sunday13th with severe pain at the back of my head I have a long term condition that causes my blood to clot I was...

22 July 2014

A rewarding visit

Visited Accident and emergency late last night. Was looked after very well by both the Admin and the nursing team, all showed a great att...

8 July 2014

Need more nurses

I fell and broke my hip. 999 wouldn't send an ambulance so had to call 111" difficult because I was in agony and am blind. 111sent a...

5 July 2014

Ante-natal care at Birth Centre

I am 35+3 weeks and wanted to leave a review to say how pleased I am with the care I've received from CUH Maternity Services so far. I h...

27 June 2014

Shocked!

Never have I had such a shocking visit to A&E! I arrived to A&E with my 1yr old son, The care he received was fine although the nurses...

25 June 2014

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust