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Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 149 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

You can plan your journey with Transport direct.

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 840 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 636 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 363 responses. 3525 staff work at this trust.

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 363 responses. 3525 staff work at this trust.

Friends and Family Test Score: Community

98%Patients recommend this hospital. 361 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 2218 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Grandfather's care

My grandfather was in Croydon University hospital for 4 weeks. The care he received was inadequate, from lack of showers and personal car...

2 December 2016

Great care at paediatric A&E

I brought my baby in to paediatric A&E last Friday night. I just wanted to say thanks for the great care we received. Everyone from t...

2 December 2016

how not to run a ward

My husband has just come out of purley 3 after a leg operation. I have a list of complaints. 1.The ward was not clean the floors were not...

22 November 2016

Amazing staff at each and every point!

After what turned about to be a long labour I can safely say I have experienced quite a fee the units at the maternity department at CUH....

19 November 2016

My sister visited a&e and it was the worst experience ever. We felt that the...

My sister visited a&e and it was the worst experience ever. We felt that the doctor was cold, rude and obnoxious at one point I had to as...

16 November 2016

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust