Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 161 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: ch-tr.comms@nhs.net

Get directions to Croydon University Hospital

You can plan your journey with Transport direct.

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 780 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 720 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 363 responses. 3525 staff work at this trust.

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 363 responses. 3525 staff work at this trust.

Friends and Family Test Score: Community

95%Patients recommend this hospital. 315 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1393 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Professional and courteous Phlebotomy Department

Went to Phlebotomy Department 5 star fantastic service. Seen straight away, professional, courteous, solicitous and efficient Phleb...

20 March 2017

Ultrasound

My consultant recently organised an ultrasound. First date I could not make as already had an appointment at another Hospital so could n...

18 March 2017

Gyne wasted me nearly a year!

I first saw gyne last July (2016), I didn't see the main person, but their colleague. The doctor was nice and explained they thought I ha...

16 March 2017

Welcoming and well organised Fracture Clinic

I attended Fracture Clinic yesterday and from arrival I could tell that this clinic was well organised, calm and welcoming. The doctors ...

10 March 2017

Staff who took care of me in were excellent

I gave birth to my daughter at Croydon University hospital and my experience of staff who took care of me in Hope ward and Labour ward we...

7 March 2017

Nearby Hospitals

Find nearby Hospitals

Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust