Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 154 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 986 responses

Friends and Family Test score: A&E

94%Patients recommend this hospital. 1044 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

5858% staff recommend this hospital for care. 524 responses. 3560 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 524 responses. 3560 staff work at this trust.

Friends and Family Test Score: Community

97%Patients recommend this hospital. 508 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2391 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

3yr old forgotten about

My 3yr old great grandson was forgotten about . At least 3 other children came in after us with obvious walking issues- who were seen bef...

26 September 2016

Well done

I have had appointments in various departments, c t scanning, lung function dept and echo in cardiac unit. I have white coat syndrome so ...

24 September 2016

endoscopy department

All staff were extremely polite, helpful, and encouraging making a somewhat unpleasant experience very bearable. Excellent patient care.

23 September 2016

Appointment problems

On arriving at the breast clinic earlier this week, we were informed that my mothers appointment had been cancelled and we should have be...

16 September 2016

Thank you all so much for looking after me so well.

I was called in for my second thyroid operation and once again experienced such kindness, professionalism and care from all the staff con...

9 September 2016

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust