Croydon University Hospital

Telephone: 020 8401 3000
Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE
Website: http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 109 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 517 responses.

Friends and Family Test score: A&E

88%Patients recommend this hospital. 280 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

51% of staff would recommend this organisation as a place to be treated. 416 responses. 3507 staff work at this organisation.

Friends and Family Test score: Staff - Work

53% of staff would recommend this organisation as a place to work. 416 responses. 3507 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

absolutely unbelievable

I have lost my grandfather, father and sister to bowel cancer. I therefore have been having Colonoscopies every 3 years and now also my c...

26 February 2015

Fractured ankle lack of care

I attended Croydon University hospital as I had hurt my ankle the previous evening, reception staff were very helpful. I was very unimpre...

9 February 2015

not good at all

Being 30 weeks pregnant I had a midwife appointment and was having difficulty breathing went to my mid wife appointment at 12 and she sen...

31 January 2015

very rude nurse

I went for a blood test today with a referral from ENT specialist. No one was in the waiting room and the nurse standing at the back talk...

29 January 2015

A&E

So upsetting experience. I took my daughter to Croydon A&E since she had intermittent chest pain with breathing problem since last 48 h...

26 January 2015

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust