Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 139 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 992 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 510 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

5858% staff recommend this hospital for care. 524 responses. 3560 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 524 responses. 3560 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 411 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1804 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Outstanding Customer Service

I had an STI screening this afternoon and I just want to give a shout out to my doctor and nurse in the GUM clinic for their calming and ...

16 June 2016

Horrible hospital

Such a horrible department. I am expecting twins so have my appointments every 2 weeks here. I was never seen on time! 40 mins waiting ...

16 June 2016

NO DOUBTS CROYDON UNIVERSITY HOSPITAL HAS IMPROVED!

I had to see the Out of Hours doctor recently. I found making an appointment via 111 was necessary as although they were very busy I onl...

13 June 2016

Very grateful

I was admitted to A&E via the Urgent Care Centre, and later admitted to Queen's Ward 1. The staff in all of these areas were for the most...

6 June 2016

Gynae Appt

In February I was diagnosed with endometriosis and after waiting 4 months I looked forward to my appt with Mayday Gynae dept last week. H...

1 June 2016

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust