Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

2.5 out of 5 stars

Based on 139 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 909 responses

Friends and Family Test score: A&E

91%Patients recommend this hospital. 635 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

61%staff recommend this hospital for care. 588 responses

Friends and Family Test score: Staff - Work

54%staff recommend this hospital as a place to work. 588 responses

Friends and Family Test Score: Community

96%Patients recommend this hospital. 661 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2194 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Visit from the team to look at the health of older people at home in South...

Dead on time a delightful gentle lady arrived to assess me after my discharge from hospital last December following a stroke. As I am a s...

28 April 2016

Excellent care service

I was at Mayday Maternity Unit for routine Assessment and ended up with a C-Session. From the Consultant, Doctors, Midwives, Care Assist...

25 April 2016

You could do so much better!

I was birthing partner to my friend who delivered her baby in Croydon a couple of months ago. I am a midwife by background and work in an...

25 April 2016

Very positive experience in ENT Department

Bang on time, excellent surroundings and lovely staff. They have improved the booking system with tickets and muted bells to draw attent...

20 April 2016

EPU is a disgrace

I suffered an early miscarriage following a nasty accident and was asked to attend the EPU to confirm it. I was also suffering from sever...

8 April 2016

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust