South Norwood Medical Practice

020 8653 0635 21b South Norwood Hill, South Norwood, London , London, Surrey, SE25 6AA
http://www.southnorwoodmedicalpractice.co.uk/

4.5 out of 5 stars

Based on 9 ratings for this GP surgery

News:

  • PATIENT ACCESS - BOOK APPOINTMENTS AND ORDER REPEAT MEDICATION ONLINE!
  • Friends & Family Test
  • Not Always A&E

Overview

'Together we will make a difference'

We are a group practice committed to providing the best possible medical care for all our patients and to the NHS. Our clinical team currently consists of 4 doctors, one practice nurse and one health care assistant. We have friendly and helpful reception staff and we are backed up by an efficient and professional administration team.

The practice is situated in South Norwood and look after a population of approximately 2,300 patients.

 

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:30 - 18:30
Tuesday 08:30 - 18:30
Wednesday 08:30 - 18:30
Thursday 08:30 - 18:30
Friday 08:30 - 18:30
Saturday Closed
Sunday Closed

Out of hours

Emergencies at weekends, bank holidays and out of normal surgery hours: NHS 111

If you need to contact a GP outside surgery hours (6.30pm - 8.00am Monday to Friday), please dial 111 and your call will be directed to the most appropriate service.  Please note all calls are recorded.

There are also the following services in the local area:

GP WALK-IN CENTRE: Open 8am - 8pm, 365 days a year

Edridge Road Health Centre

2 Edridge Road, Croydon CR9 1PJ

MINOR INJURIES UNITS: Open 365 days a year, 2pm to 8pm

Purley War Memorial Hospital 

856 Brighton Road, Purley CR8 2YL; Tel: 020 8401 3000

Parkway Health Centre

Parkway, New Addington, CR0 0JA; Tel: 020 8251 7225

 

Last verified on 09/01/2017

Doctors

  • Dr Preetha Selestine
  • Dr Asim Farooq
  • Dr P K Srivastava
  • Dr G Srivastava

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 2 female GPs

Additional languages spoken

Hindi, Malay, Malayalam, Tamil, French, Punjabi, Urdu

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to view your record is available Online access to view your record

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

PATIENT ACCESS - BOOK APPOINTMENTS AND ORDER REPEAT MEDICATION ONLINE!

You are able to book an appointment online, request repeat medications and view your medical records via the patient access website or patient access mobile app. With patient access, you can now access your local GP services at home, work or on the move - wherever you can connect to the internet. What’s more, because patient access is a 24 hour online service you can do this in your own time, day or night. Please ask at reception to register to use this service.

 For more information please vist www.patient.co.uk

From 1st March 2015 patients are able to access part of their medical records online. This includes medications, immunisations, allergies, sensitivities and Detailed Coded Record (latter from 31 March 2016). Please ask for a form at reception or download the attached form. You will need to provide two forms of ID, at least one must include a photograph and the other bank related (utility bills are not acceptable). If you are well known to the practice a member of staff may be able to voucher for you should you not have the required ID. There are strict controls about providing access as your data is obviously very sensitive and personal. Please do not take offence if for whatever reason we do not grant you access. At this current moment in time access will only be granted to patients 18 years and older.

 

Last updated on 01 June 2016.

Friends & Family Test

If you've recently visited the practice we would like your opinion on whether you would recommend South Norwood Medical Practice to your friends and family.

Please complete a very simple and quick questionnaire online at 

https://www.iwantgreatcare.org/gpsurgeries/south-norwood-medical-centre

Alternatively, please visit our website www.southnorwoodmedicalpractice.co.uk/

We really value your feedback, thank you.

 

Last updated on 01 June 2016.

Not Always A&E

THINK FIRST, DON’T GO TO A&E - PHONE NHS 111. 

Your GP provides a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service if necessary

THINK FIRST, DON’T GO TO A&E

If you have Diarrhoea / Headache / Sore throat / Painful cough / Runny nose / Upset stomach / Skin conditions / Minor illnesses see your PHARMACIST FIRST.

Your pharmacist is a health care professional who can provide advice and treatment for these common conditions, as well as dispensing prescriptions –

THINK FIRST, DON’T GO TO A&E

 

Last updated on 01 June 2016.

Named Accountable GP

Since April 2015, all NHS GP Practices have been required to allocate a Named Accountable GP for every patient on their list, including children. This is required by the Government under the terms of the latest GP contract.

If you registered with us prior to 3rd July 2010 your Named Accountable GP is the GP you registered with at the time. After this date you would have been given a name of a GP upon registration, referred to as your usual GP. This is your Named Accountable GP.

If you wish to confirm who is your Named Accountable GP please ask one of our staff at the Reception desk when you next visit the surgery or the clinician at your next appointment. Please do not phone as this could lead to excessive telephone queues and may cause delay to those who need urgent treatment.

Having a named GP does not prevent you seeing any other doctor in the practice. Please note this is not a 24 hour service. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor. Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

If you have any queries about this please do not hesitate to contact the surgery.

 

Last updated on 01 June 2016.

My Health London

My Health London Logo

If you wish to view more information about this practice, including additional outcome standards, please go to the myhealthlondon website

Last updated on 01 June 2016.

Key facts

Registered patients

2417patients

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

One of the bestt

I have been with this practice for over 23yrs now and can't fault it. Which ever doctor I've seen I have always felt cared for and safe. ...

13 April 2017

Complaint

i am appualed by this practice , reception staff are not polite , the past two times I have either tried to get help from a doctor or get...

31 March 2017

Excellent Care to patient

I have been using this surgery for the last 16 years and both my two kids are also registered with this surgery. The surgery is always ve...

30 March 2017

service received

I am always treated with utmost respect whenever I go to see the Doctor by the wonderful, helpful reception staff , the nurse and the doc...

23 March 2017

Caring Doctors

I have been a patient at South Norwood Medical Practice for 21 years, and I have always been treated well and with care by the Doctors. ...

15 February 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 09 January 2017.

Information supplied by NHS Croydon CCG