St Neots Health Centre

01480219317 24 Moore'S Walk , St Neots, Cambridgeshire, PE19 1AG
http://www.mhstneots.co.uk

2.5 out of 5 stars

Based on 12 ratings for this GP surgery

News:

  • Appointment reminders
  • Patient Participation Group
  • Radio 4

Overview

Our doors are open from 08:00 until 20:00 Monday to Friday .  At the weekend the surgery is open 09:00-16:00 When the surgery is closed please call the surgery number where your call will automatically be transferred to UCC or altenatively call 111.  The surgery is open 363 days per year

Un-registered walk-in patients can be seen by a clinician between 08:00-09:00 and 18:00-20:00 Monday to Friday as well as 09:00-16:00 on Saturdays and Sundays

When the surgery is closed patients are advised to call 111 for medical advice

Lesley Davis - Area Manager

Denise Russell - Practice Manager

Opening times

Reception times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 09:00 - 16:00
Sunday 09:00 - 16:00

Surgery times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 09:00 - 16:00
Sunday 09:00 - 16:00

Last verified on 18/04/2016

Doctors

  • Dr Janet Butlin
  • Dr Linus Onah

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 1 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Appointment reminders

We are now able to offer appointment reminders by text message.  Please contact the reception desk to up to date your contact details and consent to take advantage of this service; the more reminders we can send the fewer appointments will hopefully be missed. The average DNA rate per month is between 65-110 appointments which is a lot of wasted time for clinicans and also means extra waiting time for patients requiring appointments.

Last updated on 18 April 2016.

Patient Participation Group

The practice is always looking for the views of our patients regarding the services we provide.  If you are interested in becoming a member of the practice patient participation group please contact the surgery for more details.

 

Last updated on 17 March 2015.

Radio 4

The surgery was recently mentioned on radio 4 with regards to GP surgeries and extended opening hours.

To listen to the item go to 48:50 on this page:

www.bbc.co.uk/programmes/b04jmcrf

Last updated on 04 November 2014.

Mission Statement

We aim for the equitable provision of high quality accessible health care to meet the needs of our patients in a responsive, supportive, courteous and cost-effective manner by well trained and highly skilled medical and non medical staff.

We aim to promote best practice and nurture a culture which is innovative, forward looking and adaptable.

 

Last updated on 24 September 2014.

On-line Access

St Neots Health Centre is planning to offer by 31 March 2015 an on-line facility for patients to view areas of their medical records such as a summary of information relating to medications, allergies and adverse reactions. There will also be a facility to download or print the information

If patients require access to other areas of their records they will need to speak with a GP.

Please contact the practice to arrange this. 

Last updated on 18 September 2014.

Non Registered Walk-in Patients

The times for non registered walk-in patients to be seen by a clinician has changed to - 08:00-09:00 & 18:00-19:45 Mon-Fri, 09:00-16:00 Sat Sun.

Patients wanting to be seen outside these times are advised to contact their own GP

Last updated on 10 June 2014.

PPG

The surgery is always keen to hear the views of it's patients.

If you would like to become more involved in how the services are delivered by the surgery or if you have any improvement suggestions why not join the surgery PPG (Patient Participation Group)

 

Last updated on 13 March 2014.

CCG Website

www.cambridgeshireandpeterboroughccg.nhs.uk

Last updated on 30 July 2013.

On-line Queries

If you have a query you can submit this via our surgery email address:

capccg.stneotshc@nhs.net

Last updated on 23 July 2013.

Online Prescription/Appointment Requests

You can order your repeat medication online.  To obtain log-in details please ask at reception for an application form.

Last updated on 23 July 2013.

Virtual Patient Reference Group

 

We have set up a new patient group and the aim is to ask patients who join for their ideas, suggestions and to get feedback on areas that are of particular interest or priority for them.  We will share the results of patient surveys with group members and ask for their support in making improvements and changes in the way we work or the services we offer.  If we are planning any changes to the surgery, we will ask the patient group members for their opinions.  To join, simply express your interest to reception along with your contact details and you will be contacted by a member of staff who will give you further details.  Many thanks.

Last updated on 23 July 2013.

Key facts

Registered patients

6079patients

Friends and Family Test score: General Practice

100%Patients recommend this practice. 5 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours Mon- Fri 8 to 8 9 to 4 Sat & Sun

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Rude receptionist

Visited the surgery the other day with a query about my terminally ill mothers prescription, and although the doctor I saw was nice and v...

10 September 2017

Lost my repeat prescription then couldn't help me

Yesterday (July 3rd 2017) I went to collect my prescription for Anti Depressants from Boots, only to find there was no prescription for ...

4 July 2017

Wonderful

The entire staff go above and beyond and I can only thank them for the help they give us all

23 May 2017

Awfull

Have been down to the walk in centre twice for an Emergency, both times not seen. I'm not sure they realise how much pain a person with ...

22 May 2017

Obnoxious reception staff

This is the worst doctors surgery I have ever used. The reception staff are rude, dismissive, hostile and at least two of them have made...

7 April 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 18 April 2016.

Information supplied by NHS Cambridgeshire And Peterborough CCG