Named as the top performing Foundation Trust in the UK in 2005/06 by the independent regulator, Monitor, the Trust has achieved the Healthcare Commission three-star status three years running. In 2005, the Trust was in the Nursing Times Top 10 Places to Work and Highly Commended Acute Trust in the Health Service Journal Awards. We aim to offer patients the best possible care and continue to invest in a clean, modern and safe environment.
Patient Advice and Liaison Services (PALS)
- PALS tel:
- 0121 424 1212
- PALS email:
- pals@heartofengland.nhs.uk
You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.
Signing Service
Interpreting services staff are available between the hours of 9am to 5pm, Monday - Thursday and 9am to 4.30 pm on Friday.
The languages provided for are :-
- Urdu
- Punjabi
- Mirpuri
- Bengali
- Sylheti dialect
Signing can be arranged, please call PALS on 0121 424 1212
Local involvement networks (LINks)
- Lead: Simon Jarvis
- Tel: 0121 424 0440
- Local involvement networks (LINks) allows patients to be involved in decisions about their care and lets communities be involved in their local health service.
