Facilities and patient support
For your convenience
- Access to TV
- Access to email
- Access to phone
- Signing services
- Canteen on site
- Shops on site
Medical facilities
- Emergency operating theatre available
- Imaging technician available
Accessibility
- Induction loop
- Disabled access
- Signing services
Patient Advice and Liaison Services (PALS)
- PALS tel:
- 0114 271 2450 (Central) 0114 271 5759 (Northern)
- PALS email:
- pals@sth.nhs.uk
You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.
Other contact information
The Patient Advice Liaison Service opens Monday to Friday 9am to 5pm.
If you would like to contact PALS, please write to: Patient Advice Liaison Service, Sheffield Teaching Hospitals NHS Foundation Trust, Patient Partnership Department, B Floor, Royal Hallamshire Hospital, Glossop Road, Sheffield, S10 2JF.
Signing Service
Interpreting services are provided by Sheffield Community Access and Interpreting Services (SCAIS). SCAIS provides interpreting of most languages but please feel free to contact them on 0845 124 8889 for further details.
Local involvement networks (LINks)
- Lead: Sue Butler
- Tel: 0114 271 3085
- Local involvement networks (LINks) allows patients to be involved in decisions about their care and lets communities be involved in their local health service.
Access information
A selection of patient information leaflets are available for patients with visual impairments or learning disabilities. Please contact the appropriate ward or department for further details.
For visitors: Please help us to reduce the spread of common bugs such as stomach upsets. Do not visit if you are unwell. Wash your hands and use hand rub provided. Do not sit on patient's bed or chair.
Additional Services for patients
Accommodation
Post-Operative Surgical Unit
Our clean and well-maintained wards provide a comfortable place for patients to receive their hospital care. The majority of hospital wards are single sex. Each bay consists of between four and six beds which provide access to the internet, bedside telephone and personal television.
A £4 million ward refurbishment programme is underway which will see many wards redecorated and refreshed to provide an even better patient environment.
Faith
Members of the chaplaincy team
Hospital chaplains are here for patients, visitors and staff of all faiths as well as those without. Chaplains can support people who have been bereaved; support people with their religious and spiritual beliefs and practices; support people with problems and concerns and provide help in times of crisis.
The Royal Hallamshire Hospital chapel is on A floor of the main building and is open from 6am to 9pm. The chapel at Weston Park Hospital is open during the day and is situated on the first floor. The chapel at the Northern General Hospital is situated on the Vickers Corridor. This chapel is open 24 hours a day.
A dedicated Muslim prayer room is currently being developed at the Royal Hallamshire Hospital.
Specialist/tertiary service
stereotactic radiosurgery
Sheffield Teaching Hospitals is a major teaching trust and many services accept tertiary referrals (from other hospitals) to provide more specialist diagnosis, treatment and management of a wide range of rare and complex illnesses or conditions.
The hospital boasts many regional and national centres of excellence. At the Royal Hallamshire Hospital and Jessop Wing these specialties include; neurology and neurosurgery (including ataxia and NEAD); neonatology; assisted conception; infectious diseases; sexual health services; stroke care; diabetes; ophthalmology (eye services); gastroenterology; plus many more.
Information for Patients
What should you bring to your appointment?
Please bring a list of your current medication, reading glasses, diary, some loose change for the car parks and public telephones if required, as well as proof of benefit if claming travelling expenses and Westfield Health forms if appropriate. Your appointment letter will give further details of what to bring.
Visiting hours
The Trust has a Visitors' Code, which is designed to help patients get the rest they need to aid their recovery. Visitors to the hospital are asked to follow the code, which includes set visiting times and guidance on infection control. Further details about the code are available at www.sth.nhs.uk/visitorscode.
Further information
Main reception is on B floor, Royal Hallamshire Hospital and ground floor of the Jessop Wing.
The dining room is on D floor and WRVS cafés on B floor (main building) and A floor (outpatients) at the Royal Hallamshire Hospital. The cafe at the Jessop Wing is located on the ground floor.
Other facilities; newsagent, florist, letterbox, library, WRVS convenience shops and cafes and an ATM
