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Original comment

Admitted to emergency department with shoulder pain
- Comments submitted by patient on August 2017
Andy Roughley last visited at Hull Royal Infirmary in August 2017

Anything else?

I would just like to say what a first class service I was provided by all members of the A & E department at hull royal on the 9th Aug. As a member of the armed forces I have little cause to use the NHS so having read a lot of negative press was unsure what too expect. I was absolutely amazed with the high quality, professional,efficient and compassionate treatment I received , every decision was explained and discussed with me,every member of staff from consultants, junior doctors , nurses and auxiliary nurses could not do enough to get to the bottom of my problem and assist in anyway. I would just like to say a big thank you to everyone working in A & E.

Trust Comment

Thank you for taking the time to add your comments to the NHS Choices website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the emergency department. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on: • Telephone: (01482) 623065 • Email: pals@hey.nhs.uk • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.