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ALBERT169 said on 04 September 2012

When I phoned up for an appointment with a GP in my practice, I was given a date one month later. This has happened twice. How about a commitment through the NHS to an appointment within at most four working days for the practice, say, rather than waiting a month? And with the break-up/greater privatisation of NHS services, is it too much to ask that each GP practice should be committed to providing a patient info leaflet with timescales for appointments, standards, services provided, etc? It's expected of other business. I don't routinely get copies of correspondence between other practitioners/services about me. And ... when will services catch-up to modern life? I can't contact my practice by email - has to be in person, phone or landmail.