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Casualty said on 26 January 2012

It's wrong! GP influencing public opinion of a website designed for the general public & their personal practice appraisals / feedback / complaints to achieve better working practices / care / rectify faults within NHS service. GP should not interfere / influence - through their own opinion (Should not be allowed, It's of no benefit to the patient or improvement) We should be looking to achieve a 100% & put right the faults, after all they're dealing with peoples lives! Not to be looked at as an average. The results shown on the programme, shouldn't have a bearing as the patients at that surgery are compromised! As they could be targeted via the patients list on that day.