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Irened said on 25 January 2012

To the lady at the top of page, mine were also not very helpful, but was told to phone the hospital I had them done and they had my info. I think this is disgusting the way we are being treated, and expected to pay again for the replacement even though it's a fault, my friend brought a new car recently and 2day received a letter recalling it as there is a manufacture fault, it will be sorted FREE...... Same principle, hang in there ladies...