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S Rees said on 27 November 2011

I have had wonderful treatment from the NHS. My uncle was treated for stroke, my cousin had nuclear medicine for thyroid problems and it changed his life immeasurably, my mother had her life saved by a consultant geriatrician who told me he thought she wouldn't make it, my mother in law had heart surgery, my cousin's daughter had brain damage and was in a coma for days and had brain surgery and part of her skull was removed as her brain swelled up and she had a metal plate attached where the bone had been removed, my eighty year old neighbour has had tons of NHS treatment, they are all very grateful for the treatment they have had. The NHS is fantastic. I am so proud of the NHS and so grateful for it. Thank you to all the doctors and nurses. I do not decry the problems outlined in previous posts - obviously people who are feeling quite desperate some of them - but I am puzzled because I know more people who are grateful for the NHS and have had good treatment, than I do people who have had poor treatment. But we don't hear from them. An engineer I work with said that when she saw contractors in other countries, they would tell her how wonderful they were and when she went saw British contractors, they only told her what they did wrong, even though the British contractors were actually very good. She wondered if we just tend to do ourselves down and not realise when we are doing a very good job. Is part of the problem that in Britain, we don't tend to have a lot of confidence in what we do, even if we are doing it quite well? We listen to people who tell us we are no good and then believe them. We need to have more confidence in ourselves. We are a lot better than we think we are. But one lady said that she was in hospital recently and she noticed that people don't say "thank you" to the nurses.