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sunin said on 24 November 2011

I am very shocked with the service provided by the receptionist .In Wembley Park Medical Centre at Wembley park drive , Wembley. On 3 occasions i tried to book appoint to be see a doctor but they keep telling me to see the nurse. I was going through extreme pain and wasn't something that nurse can cured it . All i know GP as a Joke and i try to avoid it . If nurse are that well experience why do we need a doctor and the receptionist are very very rude , the most rude customer service i have ever experienced in UK. All i told them was if i can book a appointment to see a Dr. in advance they ask me to call early in the morning for the same day. why don't they understand we don't get paid that high as they do get paid by NHS . I work for 6 days and just manage to meet my basic needs and can't afford to leave the job and if i want to be more planned in advance and book appoint rather they giving me their own time and ask me to take time off why can't they book appointment in advance so that i can take time off and planned according that doesn't effect my work . I just hate my GP and i wish and pray to god these all GP personal should get pain in their tooth or somewhere else everyday which could only be treated out side GP and they will know how it feels ?