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aninaj said on 17 August 2011

My NHS dentist de-registers patients if they fail two appointments - regardless when they were, they could be a year apart (e.g. miss one, attending regularly, miss another). Do you think this is right/fair? I know it's not right to miss one, but my husband has a busy stressful job and missed one by mistake in 2010 and missed another another last week.