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Manu_london said on 04 April 2011

I like the words "Respect & Dignity" but I'm not sure that they mean the same to everyone! I am going through a process of regsitering myself with my local GP and find that the attitude of the administrators (yes, the receptionists and administrators!) is that they are doing me a great favour by registering me. And here I am paying close to £6k a year just for my national insurance contributions (maximum that can be made) and avoiding seeing a Doctor because I feel that they are overwhelmed by the system ! I probably see one around once a year for some antibiotics. I'm all for helping each other but not for being treated badly by anyone. Perhaps NHS staff should go on a course of customer service of some sort as the private sector organisation doAs its a public service, there is unfortunately not much I can do but just bear it.