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Muffy Brainchild said on 10 February 2011

My problem is the opposite of 'How can I claim a refund'! I did not pay for a prescription for my sixteen year-old daughter because I thought that she was covered by our family credit exemption but I found out (a few days later - aaargh!) that I should've paid. So now I have a cheque for £7.20 but can't find out who to send it to; I am particularly worried by the last paragraph on the back of the tear-off portion of prescription which warns about "penalty charges" and anyway I do not want something that I'm not entitled to. I have rung various people (Doctors, pharmacy, local health care trust) and nobody can tell me where to send the money. Help.

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