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Health watchdogs and authorities

Healthwatch England

Health and social care is better when the system involves people in decisions about their treatment and care.

Healthwatch is here to make sure that the health and social care system listens to people’s views and experiences and  acts on them.

Healthwatch is connected to people in every town, city and county across England.


  • identifies common problems with health and social care based on people’s experiences
  • recommends changes to health and social care services that they know will benefit people
  • holds those services and decision makers to account and demands action.

As a statutory watchdog, their role is to ensure that health and social care services, and the government, put people at the heart of their care.

If you have a question about health or social care services in your area, or want to give feedback on services you have received, contact your local Healthwatch. Your experience can help to shape the way services are delivered, now and in the future.

Find out more about Healthwatch England, the national body.


The 1 comments posted are personal views. Any information they give has not been checked and may not be accurate.

ANOTHER said on 03 November 2014

May I make a suggestion, please, that I'm sure would reduce the workload on A&E departments during spells of very cold weather, when there's snow and ice, and save the NHS some money.

When there's snow and ice there are warnings on all the radio-stations for old people, if they have to go out, to wear boots or strong shoes.

The advice given out by RTE, the Irish broadcaster is for old people to wear boots or strong shoes AND TO USE A WALKING-STICK.

I suggest that the UK advice be changed to the Irish version so as to include mention of the WALKING-STICK.

I know myself that the walking-stick does make a massive difference, and most old people will use one in bad weather anyway,.

But some people won't, because they see it as a sign of senility - a radio recommendation would help to counter that view.

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Page last reviewed: 27/01/2015

Next review due: 27/01/2017

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