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Health watchdogs and authorities

Healthwatch England

Health and social care is better when the system involves people in decisions about their treatment and care.

Healthwatch is here to make sure that the health and social care system listens to people’s views and experiences and  acts on them.

Healthwatch is connected to people in every town, city and county across England.


  • identifies common problems with health and social care based on people’s experiences
  • recommends changes to health and social care services that they know will benefit people
  • holds those services and decision makers to account and demands action.

As a statutory watchdog, their role is to ensure that health and social care services, and the government, put people at the heart of their care.

If you have a question about health or social care services in your area, or want to give feedback on services you have received, contact your local Healthwatch. Your experience can help to shape the way services are delivered, now and in the future.

Find out more about Healthwatch England, the national body.


The 4 comments posted are personal views. Any information they give has not been checked and may not be accurate.

timtitas said on 28 October 2015

is it true that cows milk leaches calcium from our bones

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anonymousey said on 04 August 2015

I would like to report that the 121 midwives service in mid and north Essex is currently in tatters. Scores of midwives have left and so leaving huge numbers of pregnant women without midwives, often at critical times in their pregnancy. I have no idea how a service as crucial as this would be allowed to operate or start up without having robust systems in place to cope with emergencies, such as a few staff leaving. There has been nothing remotely 121 about this care and I would've been better off sticking with my GP midwife. Please can you review this service and call them to account for what they are marketing as it's not true.

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rwy412 said on 20 May 2015

I had an amputation of my left leg below the knee in 2013. Unfortunately, I then pushed the right femur through the pelvic bone and needed a complex hip reconstruction. This was done in May 2014 but the cut the nerve and as a result I now have foot palsy. Walking is now difficult and not even able to drive my automatic car which I got after the amputation.
What should I do now as I am not able to work fully and feel that this situation should not have happened?

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ANOTHER said on 03 November 2014

May I make a suggestion, please, that I'm sure would reduce the workload on A&E departments during spells of very cold weather, when there's snow and ice, and save the NHS some money.

When there's snow and ice there are warnings on all the radio-stations for old people, if they have to go out, to wear boots or strong shoes.

The advice given out by RTE, the Irish broadcaster is for old people to wear boots or strong shoes AND TO USE A WALKING-STICK.

I suggest that the UK advice be changed to the Irish version so as to include mention of the WALKING-STICK.

I know myself that the walking-stick does make a massive difference, and most old people will use one in bad weather anyway,.

But some people won't, because they see it as a sign of senility - a radio recommendation would help to counter that view.

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Page last reviewed: 27/01/2015

Next review due: 27/01/2017

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