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Country-by-country guide

Accessing healthcare in the Czech Republic

You will be treated on the same basis as a resident of the Czech Republic. Remember, each country’s health system is different and might not include all the things you would expect to get free of charge from the NHS. This may mean that you have to make a patient contribution to the cost of your care. You may be able to seek reimbursement for this cost when you are back in the UK.

It is important that you ensure that you are treated by a state healthcare provider as you will not be covered for private healthcare. You should be particularly careful if the healthcare arrangements have been made by a hotel or travel representative.

Non-EEA nationals are covered in the Czech Republic.

 

Where to get information while in the Czech Republic

The 'Centrum mezistatnich uhrad' (Centre for international reimbursements) will be able to provide information.

Centrum mezistatnich uhrad (CMU)
Nam. W. Churchilla 2
11359 Prague 3

Telephone: 0042 202 3446 2041
E-mail: info@cmu.cz
Website: www.cmu.cz

Most cities have local offices of the CMU. Here, you will be able to obtain a list of health professionals that are registered with the fund.

Emergency numbers

In case you find yourself in an emergency during your stay in the Czech Republic, dial 112. You might want to save the number in your phone.

 

Treatment, coverage and costs

Doctors

Consult a doctor who is registered with the CMU.  You will be charged a small patient contribution. If the doctor is not registered, you will have to pay the full treatments costs, which are not refundable.

On average, you will be charged 30 CZ koruna per consultation, including for example GPs, foot specialists or gynaecologist. Prescriptions of medicines, laboratory tests or other examinations should be issued with an appropriate number of copies of a ‘Potvrzeni o naroku’ (certificate of entitlement). You will have to present certificates to the relevant health provider in charge of your treatment. These charges are non-refundable in the Czech Republic but you may be able to seek reimbursement when you are back in the UK.

Dentists

Standard dental care is covered by the health insurance system. However, charges are due for some extra dental treatment. You will be charged 30 CZ koruna for clinical examination and about 90 CZ koruna for any emergency treatment. These charges are non-refundable in the Czech Republic but you may be able to seek reimbursement when you are back in the UK. 

Hospital treatment

A list of hospitals that offer state provided health care is available online with the CMU. You will need a referral from a doctor for specialist care. A specialist outpatient treatment will be charge with 30 CZ koruna. Inpatient treatment will be charged with 60 CZ koruna per day. This can include health resorts or spas if part of your treatment.

A 90 CZ koruna charge is due for emergency hospital treatment if provided on weekends, during holidays or between 5pm and 7am on working days, unless you are subsequently admitted. These charges are non-refundable in the Czech Republic but you may be able to seek reimbursement when you are back in the UK.  

Prescriptions

The charge for prescribed medicines varies. However, a standard charge of 30 CZ koruna is due for any item, which is fully or partly covered by the CMU. This is irrespective of the number of prescribed packages on the prescription. This is non-refundable in the Czech Republic but you may be able to seek reimbursement when you are back in the UK.

Ambulance

Use of an ambulance is free.

Air ambulance

Use of an air ambulance is free.

Making healthcare arrangements in advance

The most common treatments or conditions that require advanced arrangements are listed below. For all other conditions or treatments, you should consult your GP. Remember, for all treatments abroad you must present your EHIC.

Oxygen therapy

Ensure your EHIC is valid before you travel. In most cases you will have to use the authorised oxygen company for the country you are travelling to. You’ll also have to make your own arrangements, including arranging for permission from your hotel to deliver and install the equipment. There may also be additional costs that the EHIC will not cover.

Your home oxygen supplier is not required to provide a service outside the UK, however, most suppliers will be able to advices you on what to do. Your oxygen treatment clinic will organise your home oxygen supply from one of these suppliers:

Air Liquid: Call them on:

  • 0808 143 9991 for London
  • 0808 143 9992 for North West
  • 0808 143 9993 for East Midlands
  • 0808 143 9999 for South West

Air Products: covers Yorkshire and Humberside, West Midlands and Wales. Call them on 0800 373 580.

BOC: covers the East and North East of England. Call them on 0800 136 603.

Dolby Vivisol: covers the South of England. Call them on 0500 823 773.

The British Lung Foundation (BLF) may have additional oxygen contacts for the country you are travelling to. Their website offers general advice about how to make travel arrangements, including advice on:

Ensure you allow plenty of time to make all your arrangements before you travel.

Dialysis

You need to speak to the co-ordinator in your UK Dialysis Unit who will contact the dialysis unit in the Czech Republic nearest to where you will be staying. The provision of dialysis will be subject to availability in the Czech Republic.

 

Leisure or business - using your EHIC in the Czech Republic

Your European Health Insurance Card (EHIC) will enable you to access state provided healthcare at a reduced cost or sometimes free. It will cover you for treatment that is needed in order to allow you to continue your stay until your planned return. It also covers you for treatment of pre-existing medical conditions and for routine maternity care provided the reason for your visit is not specifically to give birth.

How to claim refunds

Generally, you should not be charged anything else than the standard patient contribution fees.

If you have had to pay for the cost of your care and have been unable to claim a refund during your stay in the Czech Republic you should contact the Overseas Healthcare Team (Newcastle)on 0191 218 1999 (Monday - Friday, 8am - 5pm) on your return to the UK. However, this process will take considerably longer than claiming for a refund in the Czech Republic.

Living in the Czech Republic

If you're receiving a UK state pension, or in receipt of long-term incapacity benefit, you may be entitled to state healthcare paid for by the UK. You will need to apply for an E121, which you should then present to the health authorities in the Czech Republic.

However, if you move to the Czech Republic to live but not work and do not receive a UK benefit, you may be eligible for up to two-and-a-half years of state healthcare cover, paid for by the UK. In this case, you will need to apply for an E106.

For more details on how to apply for an E121 or E106, visit the  'Moving abroad' section. 

How to register your E121 or E106

In both cases, you will need to contact the CMU. Additionally, you might be asked to provide a copy of the original E121/ E106 and a proof of identity.

How to register with a GP

You can consult any GP surgery you like as long as they are registered with the CMU. Whether you have to register with the GP of your choice is dependent on the surgeries policy.

 

Working in the Czech Republic

This section applies if you have been issued with an E106.

How to register your E106

You will need to contact the CMU. Additionally, you might be asked to provide a copy of the original E121/ E106 and a proof of identity.

How to registre with a GP

You can consult any GP surgery you like as long as they are registered with the CMU. Whether you have to register with the GP of your choice is dependent on the surgeries policy.

 

Am I still eligible for treatment under the NHS?

UK citizens registered in another EEA country and using an E106 or E121 are not automatically eligible for free treatment in the UK.

You should also visit the 'Planned treatment abroad' section for detailed information.

 

Page last reviewed: 23/06/2011

Next review due: 23/06/2013

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