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Country-by-country guide

Accessing healthcare in Iceland

You will be treated on the same basis as a resident of Iceland. Remember, each country’s health system is different and might not include all the things you would expect to get free of charge from the NHS. This may mean that you have to make a patient contribution to the cost of your care. You may be able to seek reimbursement for this cost when you are back in the UK.

It is important that you ensure that you are treated by a state healthcare provider as you will not be covered for private healthcare. You should be particularly careful if the healthcare arrangements have been made by a hotel or travel representative.

Any costs incurred for private healthcare are non-refundable.

Non EEA nationals
UK residents who do not have a UK, EU, EEA or Swiss nationality are only covered for emergency treatment in Iceland
.

 

Where to get information while in Iceland

The Tryggingastofnun Rikisins (social security institute) will be able to provide information.

Tryggingastofnun Rikisins
Laugavegi 114
IS-105 Reykjavik

Telephone: 00354 560 4400

Website: http://www.tr.is/tungumal/enska/

 

Emergency numbers

In case you find yourself in an emergency during your stay in Iceland, dial 1779. You can also use 112, which is the equivalent for the European Union. You might want to save the number in your phone.

 

Treatment, coverage and costs

Doctors

Medical care is provided in health centres, which are available in all districts of Iceland and are open between 8am and 4pm. You will be charged IKR 1,000 or IKR 500 if you are in receipt of state pension. Children under the age of 18 are not charged. This is non-refundable in Iceland but you may be able to seek reimbursement when you are back in the UK.

During evenings and at weekends, treatment in the Reykjavik area can be obtained at the ‘Læknavaktin’ centre.

‘Læknavaktin’ centre
Smáratorg 1,
Kópavogur

Telephone: 1779

Dentists

Dental treatment is provided in health centres. Children under the age of 18, state pensioners and those receiving invalidity benefits are entitled to a partial reimbursement for treatment. This is non-refundable in Iceland but you may be able to seek reimbursement when you are back in the UK. However, you need to provide proof of your entitlement to refund.

Hospital treatment

You will need a referral form a GP to be admitted to hospital. Only in case of emergency is an immediate admission possible. Generally, there is no charge for inpatient treatment. However, you will be charged IKR 4,000 for outpatient treatment. This is non-refundable in Iceland but you may be able to seek reimbursement when you are back in the UK. 

Prescriptions

You can go to any pharmacy in Iceland. Together with your prescription, you should provide proof of your entitlement to state healthcare. Prescription charges vary and range from 0% to 100% according the standard prescription categories. If you cannot provide proof of entitlement, e.g. EHIC or other entitlement form if you are living in Iceland, you will be charged the full price. Prescription charges are non-refundable in Iceland but you may be able to seek reimbursement when you are back in the UK.   

Ambulance

Ambulance services are charged with a standard, non-refundable price. If you do not show your EHIC or other entitlement form if you are living in Iceland, you will be charged the full price. This is non-refundable in Iceland but you may be able to seek reimbursement when you are back in the UK.

 

Making healthcare arrangements in advance

The most common treatments or conditions that require advanced arrangements are listed below. For all other conditions or treatments, you should consult your doctor. Remember, for all treatments abroad you must present your EHIC.

Oxygen therapy

Ensure your EHIC is valid before you travel. In most cases you will have to use the authorised oxygen company for the country you are travelling to. You’ll also have to make your own arrangements, including arranging for permission from your hotel to deliver and install the equipment. There may also be additional costs that the EHIC will not cover.

Your home oxygen supplier is not required to provide a service outside the UK, however, most suppliers will be able to advices you on what to do. Your oxygen treatment clinic will organise your home oxygen supply from one of these suppliers:

Air Liquid: Call them on:

  • 0808 143 9991 for London
  • 0808 143 9992 for North West
  • 0808 143 9993 for East Midlands
  • 0808 143 9999 for South West

Air Products: covers Yorkshire and Humberside, West Midlands and Wales. Call them on 0800 373 580.

BOC: covers the East and North East of England. Call them on 0800 136 603.

Dolby Vivisol: covers the South of England. Call them on 0500 823 773.

The British Lung Foundation (BLF) may have additional oxygen contacts for the country you are travelling to. Their website offers general advice about how to make travel arrangements, including advice on:

Ensure you allow plenty of time to make all your arrangements before you travel.

Dialysis

You need to speak to the co-ordinator in your UK Dialysis Unit who will contact the dialysis unit in Iceland nearest to where you will be staying. The provision of dialysis will be subject to availability in Iceland.

Landspitali University Hospital Dialysis Unit,
Eiriksgata 5,
101 Reykjavík

Telephone: 00354 543 63 11 

Leisure or business - using your EHIC in Iceland

Your European Health Insurance Card (EHIC) will enable you to access state provided healthcare at a reduced cost or sometimes free. It will cover you for treatment that is needed in order to allow you to continue your stay until your planned return. It also covers you for treatment of pre-existing medical conditions and for routine maternity care provided the reason for your visit is not specifically to give birth.

How to claim refunds

Reimbursements are claimed from the Tryggingastofnun Rikisins office in Reykjavik. You will need to send your original receipts with your claim and proof of your entitlement. Remember to keep copies of anything you send for your records. Standard patient contributions are not refundable.

If you have had to pay for the cost of your care and have been unable to claim a refund during your stay in Iceland you should contact the Overseas Healthcare Team (Newcastle) on 0191 218 1999 (Monday - Friday, 8am - 5pm) on your return to the UK. However, this process will take longer than claiming for a refund in Iceland.

 

Living in Iceland

If you're receiving a UK state pension, or in receipt of long-term incapacity benefit, you may be entitled to state healthcare paid for by the UK. You will need to apply for an E121, which you should then present to the health authorities in Iceland.

However, if you move to Iceland to live but not work and do not receive a UK benefit, you may be eligible for up to two-and-a-half years of state healthcare cover, paid for by the UK. In this case, you will need to apply for an E106.

For more details on how to apply for an E121 or E106, visit the  'Moving abroad' section.

How to register your E121 or E106

In both cases, you will need to contact the Tryggingastofnun Rikisins office in Reykjavik. Additionally, you might be asked to provide a copy of the original E121/ E106 and a proof of identity.

How to register with a GP

No information available

 

Working in Iceland

This section applies if you have been issued with an E106.

How to register your E106

You will need to contact the Tryggingastofnun Rikisins office in Reykjavik. Additionally, you might be asked to provide a copy of the original E106 and a proof of identity.

How to register with a GP

No information available

 

Am I still eligible for treatment under the NHS?

UK citizens registered in another EEA country and using an E106 or E121 are not automatically eligible for free treatment in the UK.

You should also visit the 'Planned treatment abroad' section for detailed information.

 

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Page last reviewed: 23/06/2011

Next review due: 23/06/2013

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